Support engineer Work, Jobs in Leicester, Lec (with Salaries)

Support Engineer - Mobile (Northamptonshire)
RM Education Limited —Desborough
- Maintenance
- IT
- School
IT Support Engineer
Kazzoo Ltd —Leicester
- £28,000 - £32,500 a year
- Full-time
- Customer service
- Analysis skills
- Computer networking
Quick apply
13d
Support & Commissioning Engineer
Datapath Ltd —Derby
- Full-time
- Hybrid work
- Up to 50% travel
- Customer service
- English
- Free parking
- Annual leave
Quick apply
4d
Powered Access Customer Support Engineer
Nationwide Platforms —Leicester
- £33,000 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Junior Project Engineer
M Group —Derby
- Overtime
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Microsoft Support Engineer
Pax8 Global —Derby
- Up to £28 an hour
- Full-time
- Microsoft Outlook
- Communication skills
2nd line Field Engineer
Academia Ltd t/a Smartdesc —Leicester
- £35,000 - £38,000 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
Quick apply
5d
Junior Integration Engineer
Ericsson —Leicester
- Azure
- Laboratory experience
- Java
3h
Quality Support Engineer
Dennis Eagle —Rugby
- Up to £39,000 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Network Support Engineer - Reactive
Node4 —Derby
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Computer networking
- Employee assistance programme
Graduate Engineer +2
Gateley —Oakham
- Master's degree
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
Transport Data Analyst
GXO Logistics —Northampton
- Up to £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quality Assurance Engineer
MCT Engineering Ltd —Daventry
- £35,000 - £45,000 a year
- Overtime
- In-person
- Employee discount
Quick apply
8d
Digital Service Desk Engineer
Bellrock Property and Facilities Management —Leicester
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
Regional Support Engineer
RS Group —Nuneaton
- Management
- Customer service
- English
- Annual leave
- Employee assistance programme
14d
Multi-Line Assembler/Tester (afternoons)
Caterpillar —Desford
- £28,969 - £30,450 a year
- Overtime
- Assembly
- Travel
- Power tools
- Annual leave
12d
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Customer Experience Advisor
Flogas Britain —Syston
- £27,372.52 a year
- Overtime
- Hybrid work
- Microsoft Office
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
12d
Junior RAN Test Engineer
Ericsson —Leicester
- Azure
- Laboratory experience
- Java
3h

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Support Engineer - Mobile (Northamptonshire)

RM Education Limited -
Desborough

Apply Now

Job details

Permanent

Qualifications

Maintenance
ITIL
ServiceNow
IT
CompTIA A+
Time management

Full job description

Overview:

Would you like to help enrich the lives of learners around the world?

At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.

RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).

RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband

Visit us here to find out more: www.rm.com/education

The IT Support Engineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting users who may not necessarily have IT backgrounds.

We can offer you a competitive salary + Benefits

Last date to apply - 18/05/2026

We encourage early applications as the vacancy may close once the position has been filled or final interviews have been arranged.

Responsibilities:

Working as part of a wider onsite services IT team, the role provides opportunity for future progression and personal development for self-motivated employees looking to build their career in IT.

Your key responsibilities:

To be the customer face of RM, ensuring our customers receive great service.
To assist the service desk with the delivery of the IT managed support service.
Provide school-based users with technical assistance and report service issues in accordance with the service desk policies.

Have an understanding of the importance of safeguarding in education and take responsibility for safeguarding alongside other members of staff.

Experience:

Our ideal candidate would demonstrate the following behaviours.

Excellent Customer focus, problem solving and time management skills.
Excellent communication both verbally and written.
Punctual and able to prioritise own workload.
Able to diagnose and troubleshoot issues, asking customers relevant questions to get the issue resolved and knowing when to research and when to escalate.
Able to work well with remote teams and build strong working relationships.

Skills

Maintenance and support of Desktop & Mobile Devices including Laptops, Chromebooks and Tablets.
Peripheral Support inc. Printing, Scanning, Interactive Screens, Projectors and Audio/Visual Equipment.
Basic wired and wireless networking and troubleshooting
Image build and deploy tools – Microsoft and Apple devices
Basic Operational knowledge of Microsoft 365 and/or Google Workspace
Technical knowledge and experience equivalent to CompTIA A+ or similar.
A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage.

Apply Now

Refine Your Search

support engineer jobs in leicester, lec

Support Engineer - Mobile (Northamptonshire)

IT Support Engineer

Support & Commissioning Engineer

Powered Access Customer Support Engineer

Junior Project Engineer

Microsoft Support Engineer

2nd line Field Engineer

Junior Integration Engineer

Quality Support Engineer

Network Support Engineer - Reactive

Graduate Engineer +2

Transport Data Analyst

Quality Assurance Engineer

Digital Service Desk Engineer

Data Analyst

Regional Support Engineer

Multi-Line Assembler/Tester (afternoons)

Motor Claims Desktop Engineer

Customer Experience Advisor

Junior RAN Test Engineer

I want to receive the latest job alerts for support engineer in leicester, lec

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