Customer service advisor Work, Jobs in Leicester (with Salaries)

Customer Service Representative
HSBC Global Services Limited —Leicester
- From £25,000 a year
- Full-time
- Communication skills
- Banking
- Employee discount
3d
Customer Service Advisor
Cromwell —Leicester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Customer Services Assistant
OurCoop —Leicester
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
1d
Customer Service Representative
621 Druck Limited —Leicester
- Full-time
- English
- Data entry
Specialist Customer Service Advisor
Cromwell —Leicester
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Advisor M439
Charnwood Borough Council —Charnwood
- £27,254 - £29,064 a year
- IT
- Free parking
- Annual leave
3h
Customer Services Assistant
Chelmsford Star Co-operative Society —Leicester
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
1d
Customer Service & Sales Agent
Gallagher —Rugby
- £27,976 a year
- Full-time
- Computer literacy
- Computer skills
Quick apply
Customer Service Advisor/Trainee Dispenser
Personal Homecare Pharmacy —Leicester
- £27,123 a year
- Full-time
- Inventory control
- Computer literacy
- Data entry
Quick apply
Customer Service Assistant
Loughborough University —Loughborough
- £24,517 a year
- Part-time
- Hybrid work
- University
- Front desk
- Annual leave
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
10d
Customer Service Assistant
Chartwells —Leicester
- £12.71 an hour
- Customer service
- Cash handling
8d
Customer Service Advisor
Aptean —Enderby
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Customer Service Advisor
Kinaxia Transport & Warehousing —Rugby
- Full-time
- Microsoft Word
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
10d
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
Customer Service / Sales Administrator
Midco Print & Packaging —Leicester
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
Quick apply
Customer Service
Cawthornes —Nuneaton
- From £12.71 an hour
- Temporary
- Microsoft Word
- Computer literacy
- Computer skills
Quick apply
1d

I want to receive the latest job alerts for customer service advisor in leicester

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service advisor jobs near leicester

Customer Service Representative jobs in Nuneaton

Customer Service Representative jobs in Leicester

Sales Administrator jobs in Leicester

Customer Service Representative jobs in Nottingham

Customer Service Representative jobs in Derby

Customer Service Representative jobs in Wolverhampton

Customer Service Representative jobs in Glasgow Central Station

Home Based Customer Service jobs in Manchester

Civil Service jobs in Remote

Library Service jobs in Kent

Customer Success Manager jobs in Remote

Customer Service Representative jobs in Harlow

Customer Service Representative jobs in Houghton Le Spring Dh4

Customer Service jobs in Northampton

No Experience Civil Service jobs in Blackpool

Customer Service Representative jobs in Wareham

Customer Service Representative jobs in Shrewsbury Sy4

Customer Service Representative jobs in Leeds

Customer Service jobs in Luton

Customer Service Representative jobs in Willesden

Customer Service Representative

HSBC Global Services Limited -
Leicester

Apply Now

Job details

Full-time
From £25,000 a year
3 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer support
Customer interaction
Communication skills
Banking

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential, as what we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution – you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

customer service advisor jobs in leicester

Customer Service Representative