Head of customer experience Work, Jobs in Leicester (with Salaries)

Label Operations Manager
NEXT —Leicester
- £50,000 - £90,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Free parking
- Employee discount
6d
Head of Marketing
200 Degrees —Nottingham
- Full-time
- Hybrid work
- Employee discount
5d
PA To Director
NEXT —Leicester
- Up to £36,000 a year
- Full-time
- Google Suite
- Communication skills
- Free parking
- Employee discount
6d
Buyer
NEXT —Leicester
- £50,000 - £96,000 a year
- Full-time
- Free parking
- Employee discount
Head of Marketing
Concept 11 Limited —Leicester
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Hospitality
- Analysis skills
- Project management
Quick apply
12d
Trainee Merchandiser
NEXT —Leicester
- £30,800 a year
- Full-time
- Merchandising
- Analysis skills
- Free parking
- Employee discount
eCommerce International Regional Manager
NEXT —Leicester
- £66,000 - £91,000 a year
- Full-time
- Sales
- Free parking
- Employee discount
5d
Head of Laboratory (Sales) - Business Area Manager
Mettler Toledo —Leicester
- Laboratory experience
- Annual leave
- Employee assistance programme
Head of Performance Improvement
Nationwide Platforms —Lutterworth
- Communication skills
- Annual leave
14d
Project Associate, CTRx Solutions
Myonex —Leicester
- £30,000 - £36,000 a year
- Full-time
- Customer service
9d
Head of Branch Performance
Coventry Building Society —Coventry
- £126,000 a year
- Full-time
- Management
- Sales
- Leadership
6d
SMR Business Development Manager
KwikFit —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
5d
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —City of Leicester
- Communication skills
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
14d
Head of Go To Market
Blue Light Card —Leicester
- Hybrid work
- Sales
- Free parking
- Annual leave
1d
Product Content Assistant
NEXT —Leicester
- Call to connect
- Sales
- Leadership
- Free parking
- Employee discount
IT Service Desk Team Leader
Simplify Group —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Free parking
- Employee discount
Quick apply
2d
Category Buyer
Caterpillar —Desford
- £57,700 - £72,000 a year
- Full-time
- Microsoft Powerpoint
- Travel
- Annual leave
8d
Bar staff / 583 - The High Cross, Leicester
J D Wetherspoon plc —Leicester
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
2d
Supervisor
200 Degrees —Leicester
- £13.36 an hour
- Full-time
- Supervising experience
- Store discount
- Employee discount
9d

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Label Operations Manager

NEXT -
Leicester

Apply Now

Job details

Full-time
£50,000 - £90,000 a year
6 days ago

Benefits

Free parking
Financial planning services
Company pension
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

Google Docs
Sales
Communication skills
Negotiation

Full job description

Working Pattern:
Typically minimum of 3 working days in the office, with core hours flexible between 8am-6pm.

The Role

Step into a high-impact leadership role where innovation meets execution. We are seeking a Lead for our Label Operations - Data & Logistics team to spearhead the core operations of our premier Label branded department. By ensuring flawless data integration and logistics management, you will elevate the partner experience and establish a new benchmark for operational excellence.

As our champion for automation and AI, you will have the unique opportunity to turn cutting-edge ideas into scalable solutions that directly accelerate the global expansion of the Label business.

What You’ll Take On

Data Operations

Lead the ingestion and processing of all product data for new and existing brands, ensuring a highly accurate and efficient data flow for rapid product set-up.

Manage the commercial and operational relationship with our third party integration partner, Rithum

Optimise product data to maximise online sales.

Prioritise the customer experience, ensuring products go live on the website as quickly as possible.

Working cross functionally with Ecommerce and Product Operations on product data efficiency projects

Maintain operational speed and quality, ensuring efforts are commercially relevant.

Lead the Buying and Merchandise admin support team, based in Pune

Intake & Warehouse Operations

Oversee smooth and efficient intake operations between our brand partners and warehouses.

Serve as the main escalation point for brand bookings, resolving complex delivery queries and ensuring strict compliance with high operational standards.

Collaborate closely and proactively with warehouse intake teams to ensure exceptional service levels and accurate stock management.

Ensures all charges are billed fully and correctly for intake (refurb)

Ensure brands are complying to all of our delivery standards. Monitor compliance on a weekly basis and resolve non compliance.

Finance

Managed the aged creditors process to ensure brands are paid on time

Work with brands, finance and warehouse teams to ensure invoices can be processed quickly.

Leadership & Team Development

Lead, manage, and develop the team to achieve department objectives.

Foster a culture of trust and openness. Coach team members to use their initiative, reach their full potential, and share business knowledge efficiently.

Set clear targets and priorities, delegate effectively, and carry out regular performance development plans.

Deputise for the Label Platform Manager as required and confidently manage internal meetings and external reviews.

What You’ll Bring

Clear, Evidence-Based Decision Making:
Possesses a clear vision and strategic approach, supported by deep analysis to logically manage complex scenarios.

A Driver of Results:
Highly motivated, takes ownership of issues, and uses persistent curiosity to find innovative solutions and get things done.

Agile and Resilient:
Thrives under pressure in a fast-paced environment.

Exceptional Cross-Functional Connector:
Uses strong communication and negotiation skills to build and seamlessly manage productive relationships with internal teams, external brands, and senior stakeholders.

Sponsorship

Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see:
https://www.gov.uk/skilled-worker-visa
.

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.

At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.

If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.

#LI-Onsite

25 days holiday plus bank holidays
Profit-related bonus - based on company performance
Management share options
Company car or car allowance
Private medical insurance
Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount
Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more.
Life assurance
Group income protection
Wagestream - helping you make the most out of your money
Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education.
25% staff discount on most NEXT products - plus discount on other products
Direct to work - NEXT orders delivered free to the office for collection
VIP sale - early access to the NEXT sale
Access to NEXT staff shops
Octopus energy - like cycle-to-work, but for electric vehicles
Free parking (excluding London locations)
Travel2NEXT - bus services dependent on location
On site dining facilities (excluding London locations)
National and local discounts on goods and services - this includes things like discounted cinema tickets
Wellhub - includes access to discounted gym membership
Simply health - a healthcare subscription service
Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check.
Onsite GP - Leicester Head Office
Onsite Physio - Leicester Head Office
A range of dedicated 3rd party wellbeing partners
Free eye testing - voucher to use at specific locations

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [email protected] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

Apply Now

Refine Your Search

head of customer experience jobs in leicester

Label Operations Manager

Head of Marketing

PA To Director

Buyer

Head of Marketing

Trainee Merchandiser

eCommerce International Regional Manager

Head of Laboratory (Sales) - Business Area Manager

Head of Performance Improvement

Project Associate, CTRx Solutions

Head of Branch Performance

SMR Business Development Manager

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

Data Analyst

Head of Go To Market

Product Content Assistant

IT Service Desk Team Leader

Category Buyer

Bar staff / 583 - The High Cross, Leicester

Supervisor

I want to receive the latest job alerts for head of customer experience in leicester

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