Hospital manager Work, Jobs in Leicester (with Salaries)

Patient Services Team Leader
Personal Homecare Pharmacy —Leicester
- Up to £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Patient care
Quick apply
Operational and Performance Manager, Imaging
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Microsoft Excel
- SQL
- Project management
1d
Waste Compliance Manager
Nottingham University Hospitals NHS Trust —Nottingham
- £39,959 - £48,117 a year
- Full-time
1d
Research Involvement and Inclusion Manager
Nottingham University Hospitals NHS Trust —Nottingham
- £49,387 - £56,515 a year
- Weekend availability
- Microsoft Powerpoint
- Communication skills
6d
Directorate General Manager - Theatres, Anaesthesia & Periop Care
Nottingham University Hospitals NHS Trust —Nottingham
- £79,504 - £91,609 a year
- Full-time
8d
Property Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Communication skills
7d
Service Manager - Elective Orthopaedics
Nottingham University Hospitals NHS Trust —Nottingham
- £39,959 - £48,117 a year
- Full-time
- Management
- Administrative experience
- Leadership
6d
Senior Category Manager
Nottingham University Hospitals NHS Trust —Nottingham
- £57,528 - £64,750 a year
- Full-time
- Communication skills
6d
Paediatric Data Manager
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Administrative experience
- Communication skills
2d
Phlebotomy Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Weekend availability
1d
Patient Administration Lead
Circle Health Group —Coventry
- Up to £32,000 a year
- Full-time
- Hospital
- Microsoft Office
- Supervising experience
- Employee discount
- Life insurance
Temporary Staffing Service Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £32,073 - £39,043 a year
- Full-time
- Management
- Leadership
6d
Ward Clerk Team Leader
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
8d
Paediatric and Neonatal Dietetic Service lead
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £57,528 - £64,750 a year
- Part-time
- Care plans
- Negotiation
7d
Paediatric Team Leader Dietitian
Nottingham University Hospitals NHS Trust —Nottingham
- £49,387 - £56,515 a year
- Full-time
- University
- Leadership
- Communication skills
2d

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Patient Services Team Leader

Personal Homecare Pharmacy -
Leicester

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Company pension

Qualifications

Customer service
Microsoft Office
PHP
Patient care
Leadership
Communication skills

Full job description

Personal Homecare Pharmacy

Delivering exceptional care, closer to home

Patient Services Team Leader

Department

Patient Services

Location

Leicester (Office-Based)

Hours

40 hours per week, MondayFriday

Salary

Up to £35,000 per annum, depending on experience

Contract

Permanent, Full-Time

About Us

Personal Homecare Pharmacy is a trusted, digital-first clinical homecare provider with over 15 years of experience delivering personalised pharmaceutical services across the UK. We collaborate with NHS trusts, hospitals, and pharmaceutical manufacturers to ensure patients receive their prescribed medications safely and conveniently at home from prescription to doorstep.

As a growing SME that has earned its place alongside established industry names, we're proud of our track record of innovation, patient-centred care, and operational excellence. Our technology-driven approach including real-time tracking, e-prescribing, and precision analytics sets us apart in the homecare pharmacy landscape.

We're now looking for a Patient Services Team Leader to join our team and play a pivotal role in the department that sits at the heart of everything we do.

The Role

This is an exciting opportunity for an experienced Team Leader to take ownership of our Patient Services function. You'll lead a dedicated team of Patient Services Advisors, setting the standard for how we care for our patients every single day.

Reporting to the Head of Patient Services and working alongside fellow Team Leaders, you'll be pivotal in driving performance, developing your team, and ensuring we consistently deliver the exceptional service our patients depend on.

What You'll Be Doing

Leading & Developing Your Team

Inspire, coach, and motivate a team of Patient Services Advisors to deliver their best every day
Conduct meaningful performance reviews, set clear goals, and support ongoing professional development
Handle absence management, team conflicts, and underperformance with fairness and professionalism

Delivering Outstanding Patient Care

Own the patient experience ensuring complex enquiries and complaints are resolved with care and efficiency
Develop and continuously improve customer service policies and procedures
Be the escalation point for sensitive or complex patient issues, ensuring prompt and compassionate resolution

Operational Management

Monitor team workflows and manage capacity to ensure efficient, accurate service delivery
Oversee the timely processing of prescriptions and coordination of medication delivery schedules
Collaborate with Dispensary, Finance, and other departments to ensure seamless patient journeys

Quality & Performance

Monitor KPIs and team performance, reporting insights to the Head of Department
Drive quality improvement initiatives and ensure compliance with company policies and regulatory requirements
Conduct audits and champion a culture of continuous improvement

What We're Looking For

We're looking for someone who leads with both head and heart someone who gets the best from their team while never losing sight of the patient at the end of every prescription.

Essential

Minimum 5 years' experience in a customer service environment
At least 5 year in a supervisory or team leader role
Strong leadership skills with a proven ability to develop and motivate a team
Excellent communication and interpersonal skills you can adapt your style to any situation
Highly organised with the ability to manage competing priorities effectively
Confident using customer service systems and MS Office

Desirable

Experience in a pharmacy, healthcare, or regulated environment
Familiarity with homecare or NHS-linked services

Why Join PHP?

We invest in the people who help us look after our patients. Here's what you can expect:

Salary: Up to £35,000 per annum, depending on experience
Pension: Company pension scheme
Birthday Leave: Enjoy a day off on your birthday it's yours
Volunteer Days: Paid time to give back to your community
Blue Light Card: Discounts across hundreds of retailers and services
Career Development: Real opportunities to grow we promote from within
Collaborative Culture: A supportive team environment where your contribution is valued

Personal Homecare Pharmacy is an equal opportunities employer. We celebrate diversity and are committed to building an inclusive workplace for all.

www.personalhomecarepharmacy.co.uk

Registered in England & Wales | Leicester

Quick apply

Refine Your Search

hospital manager jobs in leicester

Patient Services Team Leader

Operational and Performance Manager, Imaging

Waste Compliance Manager

Research Involvement and Inclusion Manager

Directorate General Manager - Theatres, Anaesthesia & Periop Care

Property Manager

Service Manager - Elective Orthopaedics

Senior Category Manager

Paediatric Data Manager

Phlebotomy Team Leader

Patient Administration Lead

Temporary Staffing Service Team Leader

Ward Clerk Team Leader

Paediatric and Neonatal Dietetic Service lead

Paediatric Team Leader Dietitian

I want to receive the latest job alerts for hospital manager in leicester

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