It service manager Work, Jobs in Leicester (with Salaries)

IT Service Manager
XPO Logistics —Crick
- £50,000 - £65,000 a year
- Project management
- Team management
- Budgeting
Quick apply
Junior Project Manager
Elevate Technology Group —Rugby
- £32,000 - £37,000 a year
- Hybrid work
- Organisational skills
- Agile
Data Analyst
Cromwell —Leicester
- Full-time
- Time management
- Analytics
- Annual leave
- Sick pay
IT Support Operations Manager
DG Cars —Nottingham
- £30,000 - £42,500 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
1d
Senior Project Manager - 12 month FTC
Wifinity —Leicester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
Quick apply
IT Site Manager
Steris —Derby
- Full-time
- Management
- Bachelor's degree
- Travel
Business Systems Implementation Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- ERP systems
- Continuous improvement
Quick apply
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
Quick apply
BIM Manager
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Engineering
- SharePoint
Digital Business Analyst
Cromwell —Leicester
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Support Engineer 2nd Line
Academia Group —Leicester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
Quick apply
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Programme Manager - Member Engagement
Blue Light Card —Leicester
- Hybrid work
- Agile
- AI
- Free parking
- Annual leave
9d
Application Specialist
Nottingham Trent University —Nottingham
- £33,739 - £38,825 a year
- Part-time
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
2d
IT Project Manager - Digital
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
9d
Problem Manager
Microlise —Nottingham
- From £40,000 a year
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
1d
Developer / Senior Developer
NEXT —Leicester
- £42,100 - £55,400 a year
- Full-time
- SQL
- Agile
- SDLC
- Free parking
- Employee discount
Implementation Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- ERP systems
- Conflict management
- Organisational skills
Quick apply
Product Manager - Open Banking/VRP
Pay and Shop Ltd —Leicester
- From £250,000 a year
- Computer Science
- Writing skills
- Analysis skills
Quick apply

I want to receive the latest job alerts for it service manager in leicester

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Manager

XPO Logistics -
Crick

Quick apply

Job details

£50,000 - £65,000 a year

Benefits

Company pension

Qualifications

IT team management
IT service management
Process improvement
Internal department liaison
Project management
Team management
Operational strategy development
ServiceNow
Budgeting
Information technology team management
Leadership
Communication skills

Full job description

Logistics done differently

We are seeking a highly motivated and experienced IT Service Delivery Manager to join our team. The ideal candidate will be responsible for overseeing the delivery of IT services to our clients, ensuring high levels of customer satisfaction and operational efficiency. We support both in-house and externally provided solutions, working closely with our offshore support desk to ensure seamless service delivery. This role requires a strong understanding of transport and warehouse operations.

Pay, benefits and more:

We’re looking to offer a salary of up to £60,000 per annum. In addition, you’ll receive 25 days holiday plus bank holidays, with the option to buy additional days. You’ll also have access to a variety of high-street discounts, salary sacrifice company car and cycle-to-work schemes, a workplace pension, and many other benefits.

What you’ll do on a typical day:

Manage and lead the IT service delivery team to ensure timely and effective resolution of issues and escalations.
Develop and implement service delivery strategies and processes to improve efficiency and quality.
Monitor and report on service delivery performance, identifying areas for improvement.
Collaborate with clients to understand their needs and provide tailored IT solutions.
Ensure compliance with service level agreements (SLAs) and other contractual obligations.
Coordinate with other departments and our offshore support desk to ensure seamless service delivery.
Manage budgets and resources to optimise service delivery.

What you need to succeed at XPO:

ITIL V4 or other service management frameworks.
Proven experience in IT service delivery management, preferably in a similar role for at least 3 years.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects and priorities effectively.
Proficiency in relevant IT tools and software including Service Now and Power Apps.

Be Part of Something Big:

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.

Quick apply

Refine Your Search

it service manager jobs in leicester

IT Service Manager

Junior Project Manager

Data Analyst

IT Support Operations Manager

Senior Project Manager - 12 month FTC

IT Site Manager

Business Systems Implementation Manager

Senior TechOps Generalist

BIM Manager

Digital Business Analyst

Support Engineer 2nd Line

Senior Manager, Operational Technology

Programme Manager - Member Engagement

Application Specialist

IT Project Manager - Digital

2nd Line Technical Analyst

Problem Manager

Developer / Senior Developer

Implementation Manager

Product Manager - Open Banking/VRP

I want to receive the latest job alerts for it service manager in leicester

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected