Support engineer Work, Jobs in Leicester Le2 (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
10d
Technical Support Engineer
Avonnex Limited —Market Harborough
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
Probe Lab Engineer - Probe Repair, Testing and Innovation
Modality Group Limited —Loughborough
- Up to £35,000 a year
- Full-time
- Engineering
- Laboratory experience
- Maintenance
- Free parking
Quick apply
9d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Data Analyst
Cromwell —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
Claims Fraud Investigator - First Party
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Engineers
Saputo Inc. —Nuneaton
- £57,371 a year
- Full-time
- Free parking
- Employee discount
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Intern
621 Druck Limited —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Parts Administrator
Otis —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
AutoCAD/Revit Technician
Kelvin Power —Leicester
- £25,000 - £35,000 a year
- Full-time
- AutoCAD
- Engineering
- No degree
Data Analytics Engineer
NEXT —Leicester
- From £35,000 a year
- Full-time
- SQL
- Machine learning
- Python
- Free parking
- Employee discount
CAD Design Engineer
Preci-Spark —Loughborough
- £35,000 - £45,000 a year
- Full-time
- CAD
- Engineering
- Project management
- Free parking
- Annual leave
Quick apply
6d
Advanced Research Engineer (AI & Perception Engineer)
The Manufacturing Technology Centre —Coventry
- £43,000 - £50,000 a year
- Full-time
- C++
- Maths
- AI
Quick apply
Fabricator / Welder (Canal Boats)
Dunchurch Wharf —Rugby
- £36,000 - £40,000 a year
- Overtime
- In-person
- Free parking
- Employee discount
Quick apply
9d
Fall protection engineer & trainee engineer
Access safety solutions —Leicester
- £24,420 - £48,000 a year
- Full-time
- Plumbing
- Organisational skills
- Power tools
Quick apply
5d
Creative Digital Marketing Designer — OV25
Orbital Visual Marketing —Long Eaton
- £34,000 - £40,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
4d
Motor Claims Desktop Engineer
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Azure Data Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 a year
- Full-time
- Azure
- SQL
- Communication skills
- Employee discount
Quick apply
Engineer
National Express —South Wigston
- £52,500 a year
- Full-time
- Driving
- Employee assistance programme

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
10 days ago

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in leicester le2

Technical Support Advisor

Technical Support Engineer

Probe Lab Engineer - Probe Repair, Testing and Innovation

Service Coordinator

Data Analyst

Claims Fraud Investigator - First Party

Engineers

Microsoft Dynamics 365 Support Engineer (Business Central)

Intern

Parts Administrator

AutoCAD/Revit Technician

Data Analytics Engineer

CAD Design Engineer

Advanced Research Engineer (AI & Perception Engineer)

Fabricator / Welder (Canal Boats)

Fall protection engineer & trainee engineer

Creative Digital Marketing Designer — OV25

Motor Claims Desktop Engineer

Azure Data Engineer

Engineer

I want to receive the latest job alerts for support engineer in leicester le2

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