Handler Work, Jobs in Leigh On Sea, Ess (with Salaries)

NHS 111 Call Handler
Kent and Medway Mental Health NHS Trust —Maidstone
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Patient care
4d
111 Health Advisor (Call Handler) - Gillingham
South East Coast Ambulance Service NHS Foundation Trust —Gillingham
- £24,937 - £30,000 a year
- Weekend availability
- Typing
- Communication skills
- Free parking
- Annual leave
1d
Trainee Admin Support
CLS Money —Rayleigh
- Communication skills
- Time management
Trainee Motor Claims Handler
Auto Accident Claims Ltd —Basildon
- From £24,785 a year
- Full-time
- Customer service
- Free parking
- Referral programme
Quick apply
Apprentice
CLS Money —Rayleigh
- Communication skills
- Time management
Insurance Account Handler
Alan Blunden & Co. Ltd. —Westcliff-on-Sea
- £32,500 a year
- Full-time
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Motor Insurance Claims Handler
Auto Accident Claims Ltd —Basildon
- £27,000 - £30,000 a year
- Overtime
- Customer service
- Organisational skills
- In-person
- Referral programme
Quick apply
Trainee Protection Case Handler
CLS Money —Rayleigh
- Organisational skills
- Communication skills
Mortgage Case Handler
CLS Money —Rayleigh
- Customer service
- Communication skills
Insurance Claims Handler - Trainee
Rightpath Insurance Solutions Limited —Basildon
- From £24,000 a year
- Full-time
- Organisational skills
- In-person
- Time management
Quick apply
Account Handler
Gallagher —Chelmsford
- Employee stock purchase plan
- Life insurance
Commercial Account Handler
Brown & Brown Europe —Maidstone
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Employee stock purchase plan
Quick apply
8d
Customer Service Account Handler
Senseco Systems Limited —Gillingham
- Full-time
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Senior Account Handler
Jensten Group —Rochester
- Annual leave
- Employee discount
Quick apply
Mortgage Broker
CLS Money —Rayleigh
- CRM software
- Sales
- Communication skills
Senior Account Handler
Benefact Group —Billericay
- From £37,000 a year
- Full-time
- Sales
- Annual leave
- Sick pay
12d
BTL Mortgage Broker
CLS Money —Rayleigh
- CRM software
- Sales
- Communication skills
Sales
CLS Money —Rayleigh
- CRM software
- Sales
- Communication skills
Dental Receptionist
A F Clough Dental Care LTD —Chelmsford
- From £13 an hour
- Weekend availability
- Computer literacy
- English
- Administrative experience
- Employee discount
Quick apply
8d
Client Manager
Marsh —Witham
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
5d

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NHS 111 Call Handler

Kent and Medway Mental Health NHS Trust -
Maidstone

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
4 days ago

Qualifications

Computer literacy
Patient care

Full job description

The NHS 111 line is a national requirement to provide a three-digit emergency number for mental health. The post holder will be required to effectively engage and manage complex calls from young people, parents/carers and other professionals. The post holder will be a valued team member and be supported by clinicians in the management of challenging calls. As the service is exclusively telephone based, due to the nature of calls, there is no remote working.

Calls are received from the geographical locations of Kent & Medway only.

To be primarily responsible for handling incoming NHS 111 mental health calls.

Determine identity of the caller and open referrals to the service.

Demonstrate active listening to accurately record information and provide appropriate advice and signposting.

De-escalate anxiety, tensions and provide solutions to current concerns over seen and supported by trained clinicians.

Clinical Skills

Active listening skills in order to document current concerns.

Demonstrate empathy and understanding.

Be able to de-escalate concerned callers.

Have insight and ability to be able to engage effectively with Children and Young People who may be in acute distress.

Administration

To be computer literate and encourage implementation of the Trust’s IM&T Strategy.

To ensure accurate recording of actions, and updating patient’s records, always maintaining confidentiality.

The post holder will input and maintain, appropriate computer and manual clinical records and statistical data and provide this to the Service Manager/Head of Service when necessary.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

Communication

To have a wide range of knowledge in approaches to communicating and managing patient care.

To be able to effectively communicate with colleagues, peers, senior managers, and clinical leads within the Trust.

To be able to communicate complex patient related information facilitating positive outcomes and ensuring collaborative working.

Apply Now

Refine Your Search

handler jobs in leigh on sea, ess

NHS 111 Call Handler

111 Health Advisor (Call Handler) - Gillingham

Trainee Admin Support

Trainee Motor Claims Handler

Apprentice

Insurance Account Handler

Motor Insurance Claims Handler

Trainee Protection Case Handler

Mortgage Case Handler

Insurance Claims Handler - Trainee

Account Handler

Commercial Account Handler

Customer Service Account Handler

Senior Account Handler

Mortgage Broker

Senior Account Handler

BTL Mortgage Broker

Sales

Dental Receptionist

Client Manager

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