Head of it Work, Jobs in Leighton Buzzard, Bdf (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Continuous improvement
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of IT
Bucks College Group —Aylesbury
- £45,884.99 - £51,644.61 a year
- Full-time
- Management
- Continuous improvement
- Team management
- Free parking
- Annual leave
4d
Digital Marketing Manager
cinch —Milton Keynes
- £46,700 - £56,000 a year
- Monday to Friday
- Hybrid work
- Analysis skills
- Team management
- Leadership
- Employee assistance programme
Quick apply
HR Manager
Copart —Bedford
- Remote
- Presentation skills
- Continuous improvement
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
14d
Responsive Administrator
FSG Property Services Ltd —Milton Keynes
- Up to £32,000 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
7d
Head of Food & Beverage
Whitbread —Houghton Regis
- £125,000 - £150,000 a year
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
7d
Clinical Pharmacist - Luton (4 days a week)
Ashtons Hospital Pharmacy Services Limited —Luton
- Up to £50,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Health & wellbeing programme
Quick apply
Head of Performance and Improvement
Affinity Trust —Thame
- £65,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Leadership
Quick apply
14d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Senior Brand Producer
D.O.D - Degree of Difference —Biggleswade
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Leadership
- Time management
Quick apply
8d
Regional Water Supply Manager
Anglian Water Services Ltd —Milton Keynes
- £83,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
11d
IT Operations & Project Coordinator
SMC Corporation (UK) Ltd —Milton Keynes
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Employee discount
Quick apply
Head of Security
Silverstone —Silverstone
- Part-time
- Hotel
- Leadership
Quick apply
11d
Sr Manager, Digital Workplace Support UK
Cytiva —Amersham
- Full-time
- Continuous improvement
- Leadership
Category and Sourcing Lead | S4 | T&O | Milton Keynes
A01 Santander UK plc —Milton Keynes
- £77,600 - £100,000 a year
- Full-time
- English
- Bachelor's degree
- Leadership
Strategic Quality Lead, Qualified Person
UPS —Leighton Buzzard
- Full-time
- Bachelor's degree
- Team management
- Quality control
Operational Performance Assurance Lead - 12 Month FTC
Leidos —Bicester
- £58,400 - £74,900 a year
- Full-time
- Contracts
- Annual leave
- Work from home
12d
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
6d
Head of Insights
Dominos —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Presentation skills
- Flexible schedule
Chief Engineer
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £82,893 - £89,114 a year
- Full-time
- Presentation skills
- Machine learning
- Travel
- Free parking
- Annual leave

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head of it jobs near leighton buzzard, bdf

IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Charity and third-sector experience
IT team management
Incident queue management
Ticket management
Microsoft Office Suite
Continuous improvement
Ticket management systems
Mobile device management
Customer support
Information technology team management
Communication skills
Intune
Mobile devices

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

head of it jobs in leighton buzzard, bdf

IT Helpdesk Team Lead

Head of IT

Digital Marketing Manager

HR Manager

Responsive Administrator

Head of Food & Beverage

Clinical Pharmacist - Luton (4 days a week)

Head of Performance and Improvement

Head of Professional Services

Senior Brand Producer

Regional Water Supply Manager

IT Operations & Project Coordinator

Head of Security

Sr Manager, Digital Workplace Support UK

Category and Sourcing Lead | S4 | T&O | Milton Keynes

Strategic Quality Lead, Qualified Person

Operational Performance Assurance Lead - 12 Month FTC

Technical Support Manager

Head of Insights

Chief Engineer

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