Retail account manager Work, Jobs in Leighton Buzzard, Bdf (with Salaries)

Customer Success Specialist, Mandarin and English Speaking
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Quick apply
Customer Success Manager
Esri UK —Aylesbury
- From £39,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Leadership
- Health & wellbeing programme
- Work from home
Quick apply
13d
Key Account Specialist Travel Retail EMEA (30k + bonus)
Fossil Group, Inc. —Milton Keynes
- £30,000 a year
- Full-time
- Sales
- English
- Travel
- Free parking
- Employee assistance programme
Quick apply
10d
Account Manager - Luton Airport
Chanel —Luton Airport
- Full-time
- Management
- Leadership
- Employee assistance programme
- Employee discount
Primary Account & Development Manager (6 Month FTC)
Ocado Retail —Hatfield
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Management
14d
Account Manager - John Lewis High Wycombe
Chanel —High Wycombe
- Full-time
- Management
- Leadership
- Employee assistance programme
- Employee discount
Account Manager - Laura Mercier- John Lewis High Wycombe- 37.5 hours
Orveon Global Ltd UK —Sands
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Customer Success Manager (Temporary)
Blink Charging —St Albans
- Full-time
- Remote
- Sales
- Salesforce
- Analysis skills
Quick apply
4d

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Customer Success Specialist, Mandarin and English Speaking

Spreetail -
Leighton Buzzard

Quick apply

Job details

Full-time

Qualifications

Mandarin
Logistics
English
3PL
Bachelor's degree
Business
Account management

Full job description

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: www.spreetail.com.

An Account Manager is responsible for ensuring that clients using the company's logistics services are satisfied and achieve their desired outcomes. This role involves a combination of customer service, account management, and logistics operations to maintain high levels of client satisfaction and retention. The specialist acts as a bridge between the clients and the company's operations, ensuring smooth communication and effective problem-solving.

This role must have the ability to speak English and Mandarin to better serve the clients we work with heavily.

How you will achieve success in this role:

Client Onboarding and Training: Schedule, train and lead initial meetings with new clients to understand their specific logistics needs and goals.
Relationship Management: Conduct regular meetings (weekly, monthly, or quarterly) with clients to review account performance, discuss upcoming needs, and address any concerns.
Issue Resolution & Troubleshooting: Serve as the primary point of contact for client issues, diagnosing problems quickly and accurately.
Performance Monitoring and Reporting: Monitor key performance indicators (KPIs) for each client account, such as delivery times, order accuracy, and inventory levels.
Contract and SLA Management: Ensure all client contracts and Service Level Agreements (SLAs) are up-to-date and reflective of current services and expectations.

What experiences will help you in this role:

2+ years of experience in customer success, account management, or logistics customer-facing operations.
Experience in the 3PL, E-commerce, Fulfillment, and Retail industry is highly desirable.
Bachelor’s degree or equivalent experience in business or related field.
Exposure to global customers and an understanding of international markets is desirable.
Fluent in English and Mandarin.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings.

Equal Opportunity Employer

At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed.

Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

retail account manager jobs in leighton buzzard, bdf

Customer Success Specialist, Mandarin and English Speaking

Customer Success Manager

Key Account Specialist Travel Retail EMEA (30k + bonus)

Account Manager - Luton Airport

Primary Account & Development Manager (6 Month FTC)

Account Manager - John Lewis High Wycombe

Account Manager - Laura Mercier- John Lewis High Wycombe- 37.5 hours

Customer Success Manager (Temporary)

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