Senior network administrator Work, Jobs in Leighton Buzzard, Bdf (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
3d
Senior Quantity Surveyor
Kier Group —Leighton Buzzard
- Full-time
- Driving
- Travel
- Flexible schedule
Senior Planner
Kier Group —Luton
- Full-time
- Contracts
- Communication skills
- Flexible schedule
Senior Commissioning Engineer
Kier Group —Leighton Buzzard
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Flexible schedule
Commissioning Manager
Kier Group —Luton
- Full-time
- Travel
- Flexible schedule
IT Infrastructure Lead
elasticStage —Elstree
- £80,000 - £90,000 a year
- Full-time
- Azure
- AWS
- Presentation skills
- Free parking
- Annual leave
Quick apply
9d
PA to Hospital Director
Elysium Healthcare —Borehamwood
- £30,900 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
4d
Clinical Manager - Competence Test Centre
University of Northampton —Northampton
- £58,225 - £67,468 a year
- Part-time
- Nursing
- University
- Mentoring
5d
Senior Electrical Engineer
Kier Group —Luton
- Full-time
- Travel
- In-person
- Flexible schedule
Workforce and Finance Administrator
Elysium Healthcare —Borehamwood
- £28,840 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Quantity Surveyor
Kier Group —Luton
- Full-time
- Driving
- Flexible schedule
2d
Environmental Manager
Kier Group —Rickmansworth
- Full-time
- Communication skills
- Flexible schedule
2d
Front of House Concierge/Food & Beverage
Elysian Residences - The Denton —Berkhamsted
- Up to £12.85 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
Quick apply

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senior network administrator jobs near leighton buzzard, bdf

Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
3 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

senior network administrator jobs in leighton buzzard, bdf

Service Delivery Manager

Senior Quantity Surveyor

Senior Planner

Senior Commissioning Engineer

Commissioning Manager

IT Infrastructure Lead

PA to Hospital Director

Clinical Manager - Competence Test Centre

Senior Electrical Engineer

Workforce and Finance Administrator

Quantity Surveyor

Environmental Manager

Front of House Concierge/Food & Beverage

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