Job Title: Operations Supervisor
Location: Port of Dundee
Hours: 0800-1700 Monday - Thursday, 0800-1600 Friday + requirement to work overtime over evenings & weekends, occasional night shifts
Compensation: £43,512 + bonus
Forth Ports is one of the UK's largest and most dynamic port operator groups, playing a key role in connecting the UK with Europe and beyond. As a multimodal ports owner and operator, we are at the forefront of delivering innovative port-related services. With our recent pledge to achieve carbon neutrality by 2032 and Net Zero status by 2042, we are committed to sustainability and driving the expansion of the UK's renewable energy sector, particularly offshore wind. Now is an exciting time to join our team as we embark on this transformative journey towards a greener future.
About The Role
As Operations Supervisor, you will play a key role in ensuring the safe, efficient and reliable delivery of port operations at the Port of Dundee. You will support the planning and coordination of a wide range of cargo activities, including loading, discharging and storage, while supervising operational teams and contractors during vessel and intake/discharge periods. Working closely with colleagues across departments, you will help maintain high standards of safety, compliance and customer service, contributing to the smooth running of a busy 24/7 port environment.
Your key responsibilities will include:
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Support the planning and coordination of daily port operations across multiple cargo types.
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Supervise operational teams and contractors to ensure safe and efficient working practices.
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Allocate labour and resources effectively to meet operational demands.
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Ensure systems (such as IPOS) are used accurately for data capture and revenue recording.
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Maintain high standards of safety, compliance, housekeeping and hygiene.
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Coordinate training, continuous assessments and development of port operators.
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Communicate with customers to understand their needs and provide a professional service.
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Liaise with internal departments to support smooth operational delivery.
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Assist with investigations into incidents, near misses and support continuous improvement.
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Support planning for equipment availability, maintenance and overall resource utilisation.
What are we looking for?
We are looking for a proactive and confident individual who thrives in a fast-paced operational environment. You will be flexible in your approach to work, with the ability to support a 24/7 operation, including working evenings, nights, weekends and occasional overtime to meet business needs. You will also be willing to travel from time to time to support operations at our other ports, including Methil and Kirkcaldy.
Strong communication skills are essential for this role. You will be comfortable engaging with a wide range of people, including operational colleagues, contractors, senior managers and customers, building positive working relationships and handling situations with professionalism and confidence. You will bring a resilient and approachable personality, able to lead by example, make sound decisions under pressure and contribute positively to team culture and customer experience.
Skills and experience required:
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Supervisory experience in a previous role is essential.
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Experience in port operations, distribution or warehousing, ideally within a unionised environment.
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Strong IT skills, including Microsoft Office.
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Full driving licence, valid in the UK.
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Full right to work in the UK.
What can Forth Ports offer you?
At Forth Ports, our people are our priority, and we are committed to creating a flexible, open, and supportive working culture. As part of our team, you will enjoy:
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A competitive salary
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Shift allowance
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Generous annual leave entitlement
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A discretionary bonus
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A defined pension scheme and life assurance
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Health promotion events and employee wellbeing initiatives
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Access to our Employee Assistance Programme (EAP) for you and your family
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Cycle to work scheme and on-site free parking
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Attractive Family Friendly Policies
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Employee discount platform offering discounts on UK-wide restaurants, car rentals, and holidays
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GymFlex health club memberships
We value diversity and inclusivity, and we are an equal opportunities employer. We welcome applications from candidates of all backgrounds and will consider all applications for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability status.
Required Criteria
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Supervisory experience in port operations, distribution or warehousing, ideally within a unionised environment
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Full right to work in the UK
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Full driving licence, valid in the UK
Skills Needed
About The Company
Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies.
The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries.
Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.
Company Culture
Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London.
A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day.
The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.
Company Benefits
We are committed to creating a positive working culture for all employees, as well as a good work-life balance.
Here are just some of the benefits of working for Forth Ports.
Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Employee discounts, Gym membership or wellness programs, Cycle to work, Competitive salary, Employee Assistance Scheme
Salary
£43,512.00 per year
