client services Work, Jobs in lewisham, eng (with Salaries)

Client Service Representative
CSC (Corporation Service Company) —London
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
10d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
Visa Documentation Agent
TLScontact UK —London
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
4d
Administrative Assistant
London College of Professional Studies —Canary Wharf
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Data Entry Clerk
Slater and Gordon Lawyers —London
- £26,420.00 - £43,398.88 a year
- Temporary
- Hybrid work
- Microsoft Excel
- In-person
Quick apply
4h
Office Administrator
Alex & Matteo Estate Agents —Bermondsey
- £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
Quick apply
Catering Administrator, Canary Wharf, £30,784, Mon-Fri
The Genuine Dining Co. —Canary Wharf
- £30,784 a year
- Full-time
- Microsoft Office
- Accounting
- Food service
Quick apply
Client Services Coordinator
M S Webb & Company Limited —Chatham
- £28,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Records Assistant
Abion —London
- £3,000 a month
- English
- Administrative experience
Events Planner
Rapport —London
- Up to £40,000 a year
- Overtime
- Employee assistance programme
Helpdesk Support Officer
Civic Recruitment Limited —Redbridge
- Administrative experience
- IT
Quick apply
2d
Personal Assistant
Celestial Commercial Limited —London
- £20 - £30 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Flexitime
Quick apply
20h
ADMIN ASSISTANT/RECEPTIONIST
JLCA & AS LAWYERS —London
- £24,500 - £38,500 a year
- Full-time
- Spanish
- Microsoft Excel
- English
Quick apply
1d
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Client Success Executive
PEI Group —London
- English
- Administrative experience
Client Advisor
HeathrowAcademy —London
- Full-time
4d
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Contract Support
Ethos Facilities Limited —Westminster
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
3d
Property Administrator
Clearstone Homes —London
- £10,000 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
5d

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client services jobs near lewisham, eng

Client Service Representative

CSC (Corporation Service Company) -
London

Apply Now

Job details

Full-time
10 days ago

Qualifications

Bilingual
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
DNS
Organisational skills
Communication skills
German

Full job description

Title: Client Service Partner

Location: London – United Kingdom | Hybrid: 3 fixed days in the office and 2 from home

Working Hours: Monday to Friday - 9am - 6pm

We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Representative, you will act as the primary point of contact for clients who require assistance with CSC’s internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You’ll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client’s domain portfolios and digital assets are secure.

If you’ve worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

Some of the tasks you will be responsible for:

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.
Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.
Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results.

What technical skills, experience, and qualifications do you need?

Must be fluent in English and German. Fluency in any additional language would be a plus
Experience working in a customer-centric environment, industry and/or role
Effective written and verbal communication skills
Ability to think critically and be solution oriented
Strong Microsoft Office skills including MS Excel, Word, and Outlook
Ability to learn, adapt to, and discuss new technology
Tenacity and agility to balance varying priorities and inquiries from internal and external customers
Ability to work independently, as well as on a team
Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
Previous experience of producing quality results with high attention to detail
Ability to be direct, open, and honest when communicating with clients and co-workers
Bilingual skills are a plus

What You Can Expect from Us

Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services:

Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
An on-team mentor to provide additional day to day support during your onboarding
Collaborative team environment
Supportive leaders committed to your professional development and growth
Complimentary access to Open Sesame, monthly job-related recurrent training, and more
Flexibility for our employees by offering a hybrid work schedule
A clear vision, mission and values centred around our promise to provide world class service to our clients

We’re a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. What does that mean? Learn more about DBS by visiting cscdbs.com . While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

Additionally, our positions come with CSC’s competitive benefits and incentives.

Apply Now

Refine Your Search

client services jobs in lewisham, eng

Client Service Representative

Customer Support Manager

Visa Documentation Agent

Administrative Assistant

Data Entry Clerk

Office Administrator

Catering Administrator, Canary Wharf, £30,784, Mon-Fri

Client Services Coordinator

Records Assistant

Events Planner

Helpdesk Support Officer

Personal Assistant

ADMIN ASSISTANT/RECEPTIONIST

Corporate Receptionist

Partnerships Associate

Client Success Executive

Client Advisor

Head of CS - Under 18s Services

Contract Support

Property Administrator

I want to receive the latest job alerts for client services in lewisham, eng

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