Customer service representative Work, Jobs in Lewisham, Gtl (with Salaries)

Associate, Client Service
HarbourVest Partners —London
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
Customer Service Advisor - Full Time
Newham Council —London
- £35,520 - £36,585 a year
- Full-time
5d
Customer Service Advisor - Part Time
Newham Council —London
- £35,520 - £36,585 a year
- Part-time
5d
Customer Support Specialist
Fuse Energy —London
- £30,000 a year
- Full-time
- Communication skills
Quick apply
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Service Assistant
Natoora Ltd —London
- Nights as needed
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Store discount
- Employee discount
Quick apply
Customer Services Advisor
Halfords —Catford
- £12.15 - £14.01 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- English
- Organisational skills
- Communication skills
Passenger Service Agent
ABM —Harlington
- Full-time
- Employee discount
5d
Customer Service Agent - PART TIME - Gatwick Airport
Swissport International AG —London
- £12.91 an hour
- Part-time
- English
- Communication skills
- Free parking
- Employee assistance programme
3d
Call Centre Advisor
Linia Skin Clinic —London
- £25,700 - £28,000 a year
- Temporary
- Hybrid work
- Spanish
- English
- Travel
- Employee discount
Quick apply
1d
Customer Support Assistant
urbanest —London
- From £28,860 a year
- Weekend availability
- Guest services
- Employee assistance programme
Quick apply
1d
Customer Service Agent
Apex Parking LTD —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- AI
Quick apply
4d
Customer Service Advisor
British Business Bank —London
- £27,000 a year
- Monday to Friday
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
18h
Customer Service Advisor - NIGHT/EVENING SHIFT
Smith & brock —London
- £13.00 - £13.50 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Quick apply
7d
Housing Customer Support Officer
EastendHomes —London
- £34,158 - £38,501 a year
- Data entry
- Front desk
- IT
13d
Customer Support Associate - APAC
Synthesia —London
- Weekend availability
- Remote
- Communication skills
13d
Customer Service Advisor
Wyse London Ltd —London
- £13 - £15 an hour
- Temporary
- Computer literacy
- English
- Data entry
Quick apply
1d
Client Services Associate - London
TransPerfect —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Bachelor's degree
Quick apply
Customer Account Representative
Cleveland Cable Co Ltd —Belvedere
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Employee discount
Quick apply
13d

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Associate, Client Service

HarbourVest Partners -
London

Apply Now

Job details

Full-time

Qualifications

CRM software
Investment
Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Analysis skills
Bachelor's degree
Continuous improvement
Relationship management
Multidisciplinary collaboration
Communication skills

Full job description

Job Description Summary

For over forty years, HarbourVest has been home to a committed team of professionals with an entrepreneurial spirit and a desire to deliver impactful solutions to our clients and investing partners. As our global firm grows, we continue to add individuals who seek a collaborative, open-door culture that values diversity and innovative thinking.

In our collegial environment that’s marked by low turnover and high energy, you’ll be inspired to grow and thrive. Here, you will be encouraged to build on your strengths and acquire new skills and experiences.

We are committed to fostering an environment of inclusion that promotes mutual respect among all employees. Understanding and valuing these differences optimizes the potential of both the individual and the firm.

HarbourVest is an equal opportunity employer.

This position will be a hybrid work arrangement. You will receive 18 remote workdays per quarter to use at your discretion, subject to manager approval. For example, you may choose to work in the office 4 days per week and take one remote day weekly (typically 13 weeks per quarter), leaving 5 additional remote days to be used as needed.

HarbourVest is searching for a highly skilled and driven Client Service Associate to become part of our EMEA Private Wealth Client Service team in London. Reporting to the Global Client Service Manager for the Private Wealth business, this role offers a special opportunity to work closely with Account Managers and various teams. You will assist in delivering a top-tier, seamless client experience to a wide client base, including Distributors, Platforms, IFAs, and Family Offices. You will prosper in a fast-paced, high-volume environment, managing multiple priorities while meeting strict deadlines. Your responsibilities include questioning existing processes, discovering efficiencies, and supporting a scalable and globally uniform client service model.

The ideal candidate is someone who can:

Execution excellence: Deliver accurate, timely responses in a high-pressure environment.

Scalability approach: Continuously seek to simplify, standardize, and improve processes.

Ownership: Take end-to-end responsibility for client outcomes.

Collaboration: Work effectively within a global, matrixed organization.

Innovation: Contribute to the advancement of the Client Service model by offering creative ideas and improvements.

What you will do:

Client Service Delivery & Execution

Act as a central point of coordination for client inquiries across all fund types and account structures within EMEA.

Meet strict deadlines and service level agreements, efficiently prioritizing numerous simultaneous requests.

Triage, track, and respond to client inquiries accurately and efficiently, applying established workflows.

Coordinate responses across multiple functional teams to ensure timely and high-quality delivery.

Process Improvement & Scalability

Challenge existing processes and proactively find opportunities to improve efficiency and client outcomes.

Drive initiatives that standardize workflows, reduce manual intervention, and enhance turnaround times.

Identify alignments across regions, clients, and request types to support a scalable service model.

Contribute to the development and ongoing enhancement of procedures and guidelines.

Support the adoption of automation, technology, and data-driven insights to improve service delivery.

Collaborator & Relationship Management

Build and maintain strong relationships with clients and internal collaborators across investment, accounting, legal, compliance, and other specialist teams.

Work closely alongside Account Managers to support both ongoing client service and new client outreach.

Ensure clear, proactive, and transparent communication across all interactions.

Provide insight into client activity, trends, and potential risks to support broader relationship management.

Commercial Awareness & Judgment

Apply sound judgment to client requests, balancing responsiveness with efficiency and scalability.

Understand and consider operational, risk, and compliance implications in decision-making.

Advance complex or sensitive issues with clear context and recommended solutions.

And other responsibilities as required

What you bring:

Verified experience in balancing various priorities and achieving results under pressing deadlines in a rapid work environment.

A proactive perspective characterized by pushing against conventional methods and encouraging steady progress.

Strong analytical and problem-solving abilities, with a talent for uncovering opportunities to improve efficiency and expand.

Excellent communication skills, with the ability to interact effectively with internal and external collaborators.

Strong relationship management skills and a collaborative, team-oriented approach across regions and functions.

Strong focus on detail paired with the capacity to think strategically.

Familiarity with investment concepts and comfort working with financial data.

Experience with CRM and workflow tools (e.g., Salesforce) and a passion for applying technology to improve processes.

European language skills are a plus.

Education Preferred

Bachelor of Arts (B.A) or equivalent experience.

Experience

3-5 Years financial service experience in client service or operations capacity preferred (Associate level).

Apply Now

Refine Your Search

customer service representative jobs in lewisham, gtl

Associate, Client Service

Customer Service Advisor - Full Time

Customer Service Advisor - Part Time

Customer Support Specialist

Customer Care Associate - Remote (Night Shift)

Customer Service Assistant

Customer Services Advisor

Customer Support Officer (UK)

Passenger Service Agent

Customer Service Agent - PART TIME - Gatwick Airport

Call Centre Advisor

Customer Support Assistant

Customer Service Agent

Customer Service Advisor

Customer Service Advisor - NIGHT/EVENING SHIFT

Housing Customer Support Officer

Customer Support Associate - APAC

Customer Service Advisor

Client Services Associate - London

Customer Account Representative

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