Associate manager Work, Jobs in Lichfield, Sts (with Salaries)

Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
2d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
9d
Supervisor - 24 Hours - Merrell Cannock, England
Wolverine Worldwide —Cannock
- Weekend availability
- Supervising experience
- Retail sales
- Flexible schedule
14d
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Trainee Quantity Surveyor
Tara Developments Limited —Chasetown
- Organisational skills
- Communication skills
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Mentoring
- Communication skills
- Employee assistance programme
Counter Manager - Boots Burton - 22.5 hours
Estee Lauder —Burton-On-Trent
- Microsoft Excel
- Customer service
- Organisational skills
Assistant Manager - Bullring, Hollister
AFH STORES UK LIMITED —Birmingham
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
IT Infrastructure Associate Project Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Project management
- Agile
- IT
- Employee assistance programme
- Employee discount
Quick apply
Military - Area Manager (Coalville, Minworth or Derby)
Amazon UK Services Ltd. —Minworth
- Weekend availability
- Military
- Bachelor's degree
- Driving
- Flexible schedule
2d
Associate Project Manager
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Customer service
- Contracts
- Communication skills
- Gym membership
Quick apply
Retail Manager
TJ Maxx —Birmingham
- Full-time
- Employee discount
Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- SQL
- AWS
- Employee assistance programme
Area Manager
Amazon UK Services Ltd. —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Outbound Shift Manager
CEVALogistics —Castle Donington
- Full-time
- Supervising experience
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
2d
Medicines Optimisation eLearning Content Manager - Department of Pharmacy - 107495 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- Business development
- University
- School
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Walsall
- £3,800 a month
- Full-time
- Sales
Quick apply

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Customer Service Associate

Soon As Solutions Ltd
Tamworth

Quick apply

Job details

Full-time
£28,000 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
Phone etiquette
Communication skills

Full job description

Our client are recruiting for this excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives.

Reporting to Front Line Manager, you will be responsible for being the first point of contact for customers and drivers. The role requires a high level of flexibility & the ability to communicate orally as well as in writing, working off own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction and service delivery at all times.

This role will be a 12 week temp to perm and will involve time spent working as both customer service and controller, so it requires a great deal of flexibility and multi-skilling.

Duties Include:

To provide a consistently high standard of Customer Service to all customers
Respond appropriately and professionally to all customer requests
Respond appropriately and professionally to all driver requests
Job Allocation to drivers and planning to achieve required response times to ensure Customer Satisfaction within required profit margins.
Maintain continuous contact with Customer and Driver during end-to-end process of our service provision.
Costing of jobs for Customer and Driver
Professional and efficient point of contact for customers and drivers via inbound/outbound calls and e mail.
Handling of live customer complaints
Achieve response times (SLA)
Full awareness of real-time resource availability
Accurate pricing of jobs for drivers and customers as per pricing process
Maximise profit and prevent occurrence of loss-making jobs

Applicant Criteria:

Must be willing to work on a rolling 4 on 4 off basis based on a 12hr shift
Strong work ethic giving full attention to detail and accuracy
Able to solve problems and work with minimal supervision
Experience working in high pressured environment
Be able to demonstrate a strong customer focus in a fast-paced environment.
Excellent customer service skills with rapport building abilities
Excellent communication skills especially a high standard of telephone etiquette
Strong administration skills
Willingness to be flexible
Excellent interpersonal skills , with willingness to co-operate and work effectively as part of a team
Previous contact centre experience preferred
Able to identify issues, problems and opportunities and able to practically resolve and implement corrective action as appropriate.
Generates enthusiasm and has a positive attitude to change.
Able to work on your own initiative and prioritise workloads
Logistics Industry experience preferred

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

associate manager jobs in lichfield, sts

Customer Service Associate

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

PA and Office Manager - WMG Academy Solihull

Supervisor - 24 Hours - Merrell Cannock, England

Retail Sales Advisor - Tamworth

Trainee Quantity Surveyor

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Counter Manager - Boots Burton - 22.5 hours

Assistant Manager - Bullring, Hollister

IT Infrastructure Associate Project Manager

Military - Area Manager (Coalville, Minworth or Derby)

Associate Project Manager

Retail Manager

Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham

Area Manager

Retail Sales Advisor - Coventry

Associate Product Manager - Accounting, Taxation & Payments

Outbound Shift Manager

Medicines Optimisation eLearning Content Manager - Department of Pharmacy - 107495 - Grade 7

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for associate manager in lichfield, sts

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