Customer service manager Work, Jobs in Lichfield, Sts (with Salaries)

Customer Service Manager
Brakes —Tamworth
- £32,500 - £33,500 a year
- Full-time
- CRM software
- Management
- Salesforce
- Employee discount
6d
Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Lichfield
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Sales Team Manager - Contact Centre
RIVIERA TRAVEL —Burton-On-Trent
- £35,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Travel
- Health & wellbeing programme
- Work from home
Quick apply
5d
Returns Manager
Cotswold Company —Lichfield
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
Drinks Excellence Manager (Hybrid 50/50)
Greene King —Burton-On-Trent
- Full-time
- Hospitality
- Sales
- Employee assistance programme
- Employee discount
Duty Manager
Premier Inn —Lichfield
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
14d
Service Team Leader - South East, UK
Getinge Ltd. —Derby
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
New Business Development Manager (Sales)
Crown SDS (Service Delivery Solutions) —Tamworth
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
9d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Minworth
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
TEAM MANAGER
Primark —Tamworth
- £33,189 a year
- Sales
- Organisational skills
- Leadership
- Annual leave
1d
Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stafford
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Mess Manager
ESS Compass —Lichfield
- Up to £31,000 a year
- Full-time
- Hospitality
- Management
- Administrative experience
- Free parking
- Employee discount
3h
Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Wolverhampton
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
Quick apply
13d
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Head of Customer Retention
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Retail Manager - Hyundai
Johnsons Cars —Tamworth
- £30,000 a year
- Full-time
- Retail management
- Negotiation
- Employee discount
7d

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customer service manager jobs near lichfield, sts

Customer Service Manager

Brakes -
Tamworth

Apply Now

Job details

Full-time
£32,500 - £33,500 a year
6 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Management
SAP
Salesforce
Microsoft Office
Food service

Full job description

Full-time

Tamworth

32,500

39hrs per week

Job Description

£33,500 plus great benefits!

Requirement any 5 from 7 days with the flexibility to work day shift between 9:00 and 17:00 typically Monday to Friday (39 hrs)

Brakes is a top UK food business and a proud part of Sysco – the world's leading foodservice company. We’re growing across the country and aiming to be the absolute best in our industry. So join us as a Customer Service Manager and take your career to the next level.

A satisfying role

We are looking for a proactive and detail-oriented Customer Service Manager to enhance customer satisfaction and loyalty by supporting initiatives and providing direct support to customers and internal teams.

You'll have a validate full scope of customer incentives. Act as a liaison across teams to ensure root causes of issues are resolved. Ensuring complex inquiries and audit disputes are handled professionally, providing data-driven solutions. Manage a team of administrators, including the resolution team to drive team performance by setting expectations, managing change, and consistently providing feedback and coaching.

What you bring to the mix

With strong commercial awareness and the ability to motivate everyone to achieve targets, you have everything it takes to succeed with us:

analytical thinking and the ability to create data-driven change plans
experience coaching a team, and people management, driving performance across multiple sites
extensive experience balancing operational needs, customer and commercial expectations
the ability to manage change within a team and influence others
multiple stakeholder management skills that drive a culture of two-way feedback
a focus on continuous improvement and using data insights, trends, and team input to improve processes
experience using Microsoft Office, knowledge of SAP and CRM systems (e.g., Salesforce).
foodservice operational experience desirable
CPC holder desired or someone with the willingness to acquire CPC within your first year.

Bags of benefits

We take care of our people. On our team, you’ll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You’ll get fantastic discounts on our delicious products too.

Tempted to join the team? Apply today!

Location: Tamworth, England

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!

Apply Now

Refine Your Search

customer service manager jobs in lichfield, sts

Customer Service Manager

Business Development Manager (BDM) - Lichfield - Circa 41k -Package 53k OTE Uncapped

Sales Team Manager - Contact Centre

Returns Manager

Drinks Excellence Manager (Hybrid 50/50)

Duty Manager

Service Team Leader - South East, UK

New Business Development Manager (Sales)

Customer Experience Manager (CXM)

Area Manager, Customer Fulfillment

Client Services Manager

TEAM MANAGER

Business Development Manager (BDM) - Stafford - Circa 41k Package - 53k OTE Uncapped

Mess Manager

Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped

Service Delivery Manager

Customer Support Manager

Customer Service Team Leader

Head of Customer Retention

Retail Manager - Hyundai

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Tamworth

32,500

39hrs per week

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