Customer service representative Work, Jobs in Lichfield, Sts (with Salaries)

Customer Service Representative
HB Trading —Lichfield
- From £11 an hour
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- Typing
- Work from home
- Employee assistance programme
Quick apply
5d
Call Centre Agent
Senior Response —Birmingham
- £12.71 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Outlook
- English
- Sick pay
Quick apply
Customer Service Advisor - Claims
Homeserve —Walsall
- £28,000 a year
- 12 hour shift
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
- Employee assistance programme
Quick apply
2d
Customer Services Assistant
OurCoop —Tamworth
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
Customer Service Advisor
LKQ Corporation —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
13d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Data entry
Quick apply
4d
Customer Representative - Stafford
Nationwide Building Society —Stafford
- From £26,500 a year
- Full-time
- Banking
Customer Service Advisors
Platform Housing Group —Birmingham
- £25,951 a year
- Part-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- English
- Travel
- Relocation assistance
- Annual leave
Call Centre Assistant
Specsavers —Tamworth
- £10.85 - £12.71 an hour
- Full-time
3d
Enquiries and Call Centre Assistant
University of Derby —Kedleston
- £28,807.00 - £34,643.75 a year
- Weekend availability
- CRM software
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
12d
Senior Customer Service Advisor
Etech Mobility UK Ltd —Birmingham
- £31,000 - £37,200 a year
- Full-time
- CRM software
- Customer service
- English
- Annual leave
Quick apply
10d
Customer Services Assistant
Chelmsford Star Co-operative Society —Barton under Needwood
- £12.75 an hour
- Weekend availability
- Customer service
- Bakery
- Paid training
- Annual leave
One Stop - Customer Service Assistant
One Stop —Burton-On-Trent
- £12.81 an hour
- Full-time
5d
Sales and Customer Service Co-ordinator
PUGH & SANDERS LIMITED —Burton-On-Trent
- £16,900 - £17,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
3d
Sales and Customer Service Administrator (Part Time)
Pugh & Sanders —Burton-On-Trent
- £16,900 - £17,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
3d
Customer Service Specialist
H.B. Fuller —Tamworth
- Spanish
- English
- Communication skills
Customer Support Coordinator - UK
Ishida —Birmingham
- Full-time
- ERP systems
- Organisational skills
- Communication skills
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
4d
Customer Service Advisor
TuPack —Coventry
- £27,537 a year
- Full-time
- CRM software
- Customer service
- Writing skills
Quick apply
4h

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Customer Service Representative

HB Trading
Lichfield

Quick apply

Job details

Part-time
From £11 an hour
5 days ago

Benefits

Work from home
Employee assistance programme
Sick pay

Qualifications

Driving Licence
Returns processing
Client engagement
Customer service
Computer literacy
Complaint handling
E-commerce
Customer interaction
Typing
AI
Communication skills
A Level

Full job description

Part-Time Customer Care Assistant | Lovall

Location: Cannock / Lichfield, Staffordshire
Job Type: Part-Time
Brand: Lovall

Lovall is a fast-growing women's lifestyle and apparel brand, focused on the everyday pieces women rely on most - refining, improving, and elevating them.

We're looking for a positive, confident and genuinely people-focused Customer Care Assistant to join our team on a part-time basis.

You'll be one of the voices of Lovall and an important part of the relationship we have with our customers. Whether you're helping someone choose the right product, resolving a delivery issue or turning a disappointing experience into a brilliant one, you'll make sure every customer feels listened to, valued and looked after.

For us, great Customer Care isn't about sending generic responses or simply closing tickets. It's about understanding people, solving problems and creating an experience that builds long-term trust in our brand.

If you're naturally helpful, a great communicator, comfortable with technology and someone who gets genuine satisfaction from making someone's day a little better, we'd love to hear from you.

What You'll Be Doing

As part of our Customer Care team, you'll:

Deliver friendly, thoughtful and efficient support across email and other customer contact channels.
Help customers with questions about our products, sizing, orders, deliveries, returns, exchanges and refunds.
Take ownership of problems and find solutions rather than simply passing issues on.
Turn difficult or disappointing customer experiences into positive ones wherever possible.
Communicate with customers in a warm, conversational way that reflects the LOVALL brand.
Respond to customer questions and comments across our social channels.
Support the management of customer reviews and feedback.
Investigate delivery issues and work with our delivery and logistics partners to resolve them.
Process returns, exchanges and refunds accurately.
Become genuinely knowledgeable about our products so you can give customers helpful and confident advice.
Identify recurring questions, issues and customer feedback and share these insights with the wider Lovall team.
Help us continually improve the customer experience as the brand grows.

Who We're Looking For

You don't need to know everything about Customer Service. We're much more interested in finding someone with the right attitude, personality and attention to detail.

You'll ideally be someone who:

Enjoys helping people and genuinely cares about giving customers a great experience.
Is a strong written communicator with strong spelling and grammar.
Has a warm, friendly and conversational communication style.
Is confident using a computer and comfortable learning new systems and software.
Very familiar with the latest technology, including Ai.
Can type quickly and accurately.
Is naturally organised and able to manage multiple conversations and tasks.
Has excellent attention to detail.
Is calm and solutions-focused when dealing with challenging situations.
Takes ownership and uses initiative rather than waiting to be told what to do.
Can be trusted when handling customer information, refunds and payments.
Enjoys working independently while also being part of a close, collaborative team.
Has an interest in fashion, e-commerce or online brands.
Has the capacity to do over-time when needed.

What It's Like Working at Lovall

We're ambitious about where we're taking Lovall, but we're equally passionate about creating a workplace people genuinely enjoy being part of.

You'll be joining a friendly, creative and growing team where ideas are encouraged, people are trusted and there's plenty of opportunity to learn about how a modern e-commerce brand operates.

Customer Care also works closely with teams across the business, giving you exposure to e-commerce, product, logistics, marketing and brand rather than keeping you inside a traditional customer-service environment.

Lovall Benefits

As part of the LOVALL team, you'll receive:

50% employee discount for you, your family and friends
Hybrid working, including WFH Wednesdays & Fridays
Flexible working through our Flexi-Time approach
Your birthday off
Competitive holiday allowance
Employee Assistance Programme with 24/7 support and face-to-face sessions
Company sick pay
Enhanced maternity benefits
Regular team socials and events
A modern, collaborative and creative working environment
The opportunity to grow alongside an ambitious UK fashion brand

Job Type: Part-time

Pay: From £11.00 per hour

Application question(s):

Are you able to commute to our Hednesford office 3 times per week
Are you reasonably quick at typing and using a computer/laptop?

Experience:

Customer service: 2 years (required)
Customer care within E-commerce/Online Sales: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service representative jobs in lichfield, sts

Customer Service Representative

Call Centre Agent

Customer Service Advisor - Claims

Customer Services Assistant

Customer Service Advisor

Customer Service Advisor

Customer Representative - Stafford

Customer Service Advisors

Customer Care Agent (Hybrid)

Call Centre Assistant

Enquiries and Call Centre Assistant

Senior Customer Service Advisor

Customer Services Assistant

One Stop - Customer Service Assistant

Sales and Customer Service Co-ordinator

Sales and Customer Service Administrator (Part Time)

Customer Service Specialist

Customer Support Coordinator - UK

Senior Customer Service Advisor

Customer Service Advisor

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