Dispatcher Work, Jobs in Lichfield, Sts (with Salaries)

Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Customer Service Coordinator
Baxters Food Group —Burntwood
- Full-time
- Microsoft Word
- Microsoft Excel
- Oracle
Quick apply
2d
Transport Coordinator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £30,000 a year
- Full-time
- In-person
- Communication skills
- Time management
Quick apply
9d
Traffic Clerk/Apprentice
BCD LOGISTICS LTD —Aldridge North and Walsall Wood
- £23,000 - £27,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Computer skills
- Bereavement leave
Quick apply
Logistics Service Delivery Coordinator (4 on 4 off Shift)
Crown SDS (Service Delivery Solutions) —Tamworth
- £28,000 a year
- 12 hour shift
- Microsoft Excel
- Customer service
- English
- Free parking
- Store discount
Quick apply
2d
Operations Planning Coordinator
Bluesky Metering Services —Tamworth
- £24,420 - £28,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
- Life insurance
Quick apply
3d
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Transport Operator
X2 (UK) Ltd —Hinckley
- £33,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
Quick apply
11d
Stores & Logistics Coordinator
Phoenix Weighing Services Ltd —Measham
- Up to £30,000 a year
- Part-time
- Microsoft Outlook
- Computer literacy
- Microsoft Office
Quick apply
10d
Recovery Controller
Anderson Commercials Ltd —Coalville
- £29,000 - £39,000 a year
- Weekend availability
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
Dispatch Packer
HATE MY PHONE LTD —Birmingham
- From £12.21 an hour
- Heavy lifting
- Forklift
- Warehouse experience
- Free parking
- Employee discount
Quick apply
2d
Weighbridge Clerk / Site Checker - Temporary
Biffa Waste Services —Cannock
- £13.25 an hour
- Part-time
- Microsoft Excel
- English
- IT
Quick apply
7d
Transport & Dispatch Coordinator
Royal Bathrooms —Kingswinford
- £26,000 - £32,000 a year
- Full-time
- Analysis skills
- In-person
- Employee discount
Quick apply
Transport and Administration Controller
ATL —Derby
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
4d
Despatch Clerk - Afternoon Shift
DHL —Burton-On-Trent
- £26,897.14 - £28,309.23 a year
- Microsoft Office
- Communication skills
- Free parking
- Annual leave
Fleet VOR Specialist
RAC —Walsall
- Customer service
- IT
Service Coordinator
United Plant Services —Cannock
- Full-time
- Communication skills
Sales & Dispatch Administrator
Wood Innovations —Walsall
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
2d
Weighbridge Administrator
EMR Group —Derby
- Full-time
- IT
- Annual leave
Quick apply
1d
Dispatch Team Manager (12 month FTC)
South Staffs Water —Walsall
- Up to £37,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee assistance programme
- Employee discount
9d

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dispatcher jobs near lichfield, sts

Customer Service Associate

Soon As Solutions Ltd
Tamworth

Quick apply

Job details

Full-time
£28,000 a year
3 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
Phone etiquette
Communication skills

Full job description

Our client are recruiting for this excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives.

Reporting to Front Line Manager, you will be responsible for being the first point of contact for customers and drivers. The role requires a high level of flexibility & the ability to communicate orally as well as in writing, working off own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction and service delivery at all times.

This role will be a 12 week temp to perm and will involve time spent working as both customer service and controller, so it requires a great deal of flexibility and multi-skilling.

Duties Include:

To provide a consistently high standard of Customer Service to all customers
Respond appropriately and professionally to all customer requests
Respond appropriately and professionally to all driver requests
Job Allocation to drivers and planning to achieve required response times to ensure Customer Satisfaction within required profit margins.
Maintain continuous contact with Customer and Driver during end-to-end process of our service provision.
Costing of jobs for Customer and Driver
Professional and efficient point of contact for customers and drivers via inbound/outbound calls and e mail.
Handling of live customer complaints
Achieve response times (SLA)
Full awareness of real-time resource availability
Accurate pricing of jobs for drivers and customers as per pricing process
Maximise profit and prevent occurrence of loss-making jobs

Applicant Criteria:

Must be willing to work on a rolling 4 on 4 off basis based on a 12hr shift
Strong work ethic giving full attention to detail and accuracy
Able to solve problems and work with minimal supervision
Experience working in high pressured environment
Be able to demonstrate a strong customer focus in a fast-paced environment.
Excellent customer service skills with rapport building abilities
Excellent communication skills especially a high standard of telephone etiquette
Strong administration skills
Willingness to be flexible
Excellent interpersonal skills , with willingness to co-operate and work effectively as part of a team
Previous contact centre experience preferred
Able to identify issues, problems and opportunities and able to practically resolve and implement corrective action as appropriate.
Generates enthusiasm and has a positive attitude to change.
Able to work on your own initiative and prioritise workloads
Logistics Industry experience preferred

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in lichfield, sts

Customer Service Associate

Customer Service Coordinator

Transport Coordinator

Traffic Clerk/Apprentice

Logistics Service Delivery Coordinator (4 on 4 off Shift)

Operations Planning Coordinator

Senior Scheduler

Transport Operator

Stores & Logistics Coordinator

Recovery Controller

Dispatch Packer

Weighbridge Clerk / Site Checker - Temporary

Transport & Dispatch Coordinator

Transport and Administration Controller

Despatch Clerk - Afternoon Shift

Fleet VOR Specialist

Service Coordinator

Sales & Dispatch Administrator

Weighbridge Administrator

Dispatch Team Manager (12 month FTC)

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