Service associate Work, Jobs in Lichfield, Sts (with Salaries)

Customer Service Associate
Soon As Solutions Ltd —Tamworth
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Seasonal Sales Associate
Under Armour —Norton Canes
- £12.75 - £14.03 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
10d
Lead Associate - Operations
Wesco —Lichfield
- Full-time
- Forklift
- Warehouse experience
- Computer skills
- Annual leave
- Employee discount
Family Support Worker
WMG Academy (Solihull) —Birmingham
- £27,711 - £30,559 a year
- Full-time
- Hybrid work
- Working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
12d
Associate
The TJX Companies, Inc. —Wolverhampton
- Part-time
- No experience needed
- Employee discount
4d
Senior Site Engineer
Tara Developments Limited —Chasetown
Trainee Quantity Surveyor
Tara Developments Limited —Chasetown
- Organisational skills
- Communication skills
Trainee Engineer
Tara Developments Limited —Chasetown
- Construction
- Communication skills
PA and Office Manager - WMG Academy Solihull
WMG Academy - UTC —Chelmsley Wood
- £34,000 - £38,220 a year
- Part-time
- Hybrid work
- Maintenance
- Administrative experience
- Supervising experience
- Referral programme
Quick apply
12d
Team Member
NEXT —Birmingham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
8d
Equality, Diversity and Inclusion Officer
The Royal Wolverhampton NHS Trust —Wolverhampton
- £32,073 - £39,043 a year
- Part-time
- Nursing
5d
Associate Planner
Savills —Birmingham
- Annual leave
Senior Financial Planning Administrator
Morris Jane Associates —Birmingham
- £35,000 a year
12d
Helpdesk Engineer
Serveline Ltd —Stourbridge
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
10d
Associate
Trowers & Hamlins LLP —Birmingham
- Full-time
Customer Care Administrator
Nicholas Associates —Tamworth
- £13 - £15 an hour
- Civil engineering
- Customer service
- Computer literacy
1d
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
AHP Professional Lead
Midlands Partnership University NHS Foundation Trust —Stafford
- £57,528 - £64,750 a year
- Part-time
- Leadership
5d
Sales Associate
Castore —Derby
- Sales
- Communication skills
Quick apply
Associate Director - Service Delivery
Microland —Birmingham

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service associate jobs near lichfield, sts

Customer Service Associate

Soon As Solutions Ltd
Tamworth

Quick apply

Job details

Full-time
£28,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Logistics
Phone etiquette
Communication skills

Full job description

Our client are recruiting for this excellent opportunity to be part of a great team environment in a rapidly growing business. To provide a cost effective, reliable, efficient and sustainable delivery service meeting the customers’ needs and in line with the Company’s objectives.

Reporting to Front Line Manager, you will be responsible for being the first point of contact for customers and drivers. The role requires a high level of flexibility & the ability to communicate orally as well as in writing, working off own initiative & performing consistently & efficiently. Communication will be via Telephone, email & proactive alerts. Working to achieve optimum customer satisfaction and service delivery at all times.

This role will be a 12 week temp to perm and will involve time spent working as both customer service and controller, so it requires a great deal of flexibility and multi-skilling.

Duties Include:

To provide a consistently high standard of Customer Service to all customers
Respond appropriately and professionally to all customer requests
Respond appropriately and professionally to all driver requests
Job Allocation to drivers and planning to achieve required response times to ensure Customer Satisfaction within required profit margins.
Maintain continuous contact with Customer and Driver during end-to-end process of our service provision.
Costing of jobs for Customer and Driver
Professional and efficient point of contact for customers and drivers via inbound/outbound calls and e mail.
Handling of live customer complaints
Achieve response times (SLA)
Full awareness of real-time resource availability
Accurate pricing of jobs for drivers and customers as per pricing process
Maximise profit and prevent occurrence of loss-making jobs

Applicant Criteria:

Must be willing to work on a rolling 4 on 4 off basis based on a 12hr shift
Strong work ethic giving full attention to detail and accuracy
Able to solve problems and work with minimal supervision
Experience working in high pressured environment
Be able to demonstrate a strong customer focus in a fast-paced environment.
Excellent customer service skills with rapport building abilities
Excellent communication skills especially a high standard of telephone etiquette
Strong administration skills
Willingness to be flexible
Excellent interpersonal skills , with willingness to co-operate and work effectively as part of a team
Previous contact centre experience preferred
Able to identify issues, problems and opportunities and able to practically resolve and implement corrective action as appropriate.
Generates enthusiasm and has a positive attitude to change.
Able to work on your own initiative and prioritise workloads
Logistics Industry experience preferred

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

service associate jobs in lichfield, sts

Customer Service Associate

Seasonal Sales Associate

Lead Associate - Operations

Family Support Worker

Associate

Senior Site Engineer

Trainee Quantity Surveyor

Trainee Engineer

PA and Office Manager - WMG Academy Solihull

Team Member

Equality, Diversity and Inclusion Officer

Associate Planner

Senior Financial Planning Administrator

Helpdesk Engineer

Associate

Customer Care Administrator

Retail Sales Advisor - Tamworth

AHP Professional Lead

Sales Associate

Associate Director - Service Delivery

I want to receive the latest job alerts for service associate in lichfield, sts

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