Sales support coordinator Work, Jobs in Lichfield (with Salaries)

Receptionist/Returns Coordinator (Dual Role)
Scolmore Group —Tamworth
- £26,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Kan Ban Coordinator UKKBACRD
Supply Technologies —Burton-On-Trent
- Continuous improvement
- Organisational skills
- Computer skills
Quick apply
Planning and Dispatch Coordinator
JLA —Stafford
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
5d
Executive Assistant & Business Support Coordinator
Groundsman Tools Ltd —Shepshed
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- In-person
- Free parking
Quick apply
10d
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
2d
Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Marketing & Client Coordinator
Avantis Hardware —Rugeley
- £30,000 - £35,000 a year
- Full-time
- In-person
- Marketing
- Free parking
Quick apply
Project Coordinator
TXO Group —Solihull
- Full-time
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
Recruitment Coordinator
Chilled Pubs —Quarndon
- £28,000 - £33,000 a year
- Full-time
- Contracts
- In-person
Quick apply
5d
Graduate Executive Assistant & Commercial Coordinator
Sigma Occupational Health Ltd —Birmingham
- £26,000 - £29,000 a year
- Full-time
- Business development
- University
- Bachelor's degree
- Free parking
Quick apply
Part-Time Marketing Coordinator
Groundsman Tools Ltd —Loughborough
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
9d
Treatment Coordinator
mydentist —Coalville
- £13.55 an hour
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
13d
Sales & Marketing Coordinator
Autolease Ltd —Derby
- £26,500 - £29,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Employee discount
Quick apply
Schools Coordinator
NSPCC —Stourbridge
- £28,337 a year
- Part-time
- Hybrid work
- Databases
- Travel
- Organisational skills
- Work from home
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
12d
Customer Relationship Executive
Southern Communications Limited —Birmingham
- £32,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
1d
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
In person/Online Sales Assistant
TOPGEAR PLATES LTD —West Bromwich
- From £12.50 an hour
- Overtime
- In-person
- Communication skills
- Analytics
Quick apply

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sales support coordinator jobs near lichfield

Receptionist/Returns Coordinator (Dual Role)

Scolmore Group -
Tamworth

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,000 a year
1 day ago

Benefits

Health & wellbeing programme
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Inbound customer enquiry call handling
Credit note processing
Returns processing
ERP systems
Administrative support experience
Filing
Process improvement
ERP software
Internal department liaison
Administrative experience
Records management
Organisational skills
Front desk
Customer interaction
Document management systems
Communication skills

Full job description

Overview

Here at Scolmore, we are looking for a Receptionist/Returns Coordinator to support the day-to-day operation of reception and returns administration. This is a dual role which combines returns coordination and reception cover. As Returns Coordinator, you will be responsible for the entry of all debits on to the system and fully support the day to day administration of the returns goods process. As Receptionist, you will act as the first point of contact for anyone calling or visiting Scolmore head office, ensuring a professional, welcoming front of house experience wile also managing the switchboard and providing general administrative support to the Customer Service team and wider business.

This is a permanent full time position which is fully office based at our head office in Tamworth.

Key Responsibilities

Returns Coordination

Process customer returns, debit notes, and credits accurately through company systems.
Manage returns enquiries and resolve issues in a timely and professional manner.
Coordinate collections, investigate discrepancies, and liaise with internal departments and external partners to achieve positive outcomes.
Maintain accurate records, reports, and supporting documentation.
Monitor outstanding returns and proactively drive resolutions.

Reception & Front-of-House

Deliver a professional and welcoming experience for all visitors to Head Office.
Manage the switchboard, directing calls and enquiries appropriately.
Oversee visitor management procedures and support site health and safety processes.
Prepare ground floor meeting room and manage the ordering of refreshments.
Manage incoming and outgoing mail and support document archiving activities.

Collaboration & Administrative Support

Build effective working relationships across Customer Services, Sales, Operations, Quality, and Finance teams.
Provide administrative support to the Customer Services function and wider business.
Identify opportunities to improve processes and enhance service delivery.
Undertake other reasonable duties in line with the needs of the business.

Skills and Experience

Essential

Previous experience within a customer service, administration, returns, or office support environment.
Excellent customer service and interpersonal skills.
Professional, presentable, and approachable manner.
Strong verbal and written communication skills.
Excellent organisational skills with the ability to manage multiple priorities effectively.
Strong attention to detail and commitment to accuracy.
Ability to work independently and take ownership of workload.
Proactive and solution-focused approach to problem solving.
Experience using Microsoft Outlook and Excel.
Experience working with ERP systems or similar business software.
Ability to build positive working relationships across multiple departments.

Desirable:

Previous reception or front-of-house experience.
Experience handling returns, credits, debit administration, or logistics-related activities.
Knowledge of document management and archive systems.

Pay: £26,000.00-£28,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

sales support coordinator jobs in lichfield

Receptionist/Returns Coordinator (Dual Role)

Kan Ban Coordinator UKKBACRD

Planning and Dispatch Coordinator

Executive Assistant & Business Support Coordinator

eCommerce Project Manager

Sales Support Coordinator

Marketing & Client Coordinator

Project Coordinator

Internal Sales Coordinator (UltraTile)

E-commerce & Sales Coordinator

Recruitment Coordinator

Graduate Executive Assistant & Commercial Coordinator

Part-Time Marketing Coordinator

Treatment Coordinator

Sales & Marketing Coordinator

Schools Coordinator

Office/ Sales Co-ordinator

Customer Relationship Executive

Commercial Support Coordinator

In person/Online Sales Assistant

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