Salon Receptionist & Luxury Beauty Consultant (Part-Time)
Michelle Lawley Hair, Nail & Beauty Salon – Tettenhall Village, Wolverhampton
Michelle Lawley is a prestigious, well-established, and fast-paced hair, nail, and beauty destination located in the heart of beautiful Tettenhall Village. Known for our exceptional standards and loyal clientele, we pride ourselves on delivering a truly 5-star salon and retail experience.
Alongside our busy salon services, we offer an extensive luxury retail space featuring some of the industry’s most sought-after haircare, skincare, and beauty brands, with Clarins as our leading premium skincare account.
We are currently seeking a polished, professional, and sales-driven Salon Receptionist & Luxury Beauty Consultant to join our team on a part-time basis.
This is an exciting opportunity for someone with a genuine passion for luxury beauty, skincare, and client care, who thrives in a premium customer-facing environment.
The Role
This role combines front-of-house salon reception with luxury beauty retail sales and skincare consultation support.
You will be responsible for creating an exceptional first impression for every client, while confidently advising on premium beauty and haircare products and delivering a high-end shopping experience.
Key Responsibilities
- Welcoming clients and providing exceptional front-of-house customer service
- Managing the salon diary, appointments, and bookings system
- Opening and locking the salon
- Handling telephone, online, and in-person enquiries
- Providing tailored product recommendations based on client needs
- Supporting sales and consultations across our luxury beauty counter
- Promoting and selling Clarins skincare and beauty products
- Driving retail sales through confident product knowledge and personalised advice
- Managing stock levels and merchandising displays
- Creating attractive window and in-salon product displays
- Processing purchases accurately and efficiently
- Following up with clients to ensure excellent satisfaction
Premium Brands
Our retail offering includes:
- Clarins
- Kérastase
- Olaplex
- Moroccanoil
- Crystal Clear
- High Definition Brows
- Sienna X
- Tatti Lashes
- OPI
- Kevin Murphy
- GHD
- Glowwa
About You
The ideal candidate will have previous experience in:
- Luxury retail sales
- Beauty counter / skincare consultation
- Salon reception or front-of-house roles
- Customer service
- Appointment systems / IT
- Working towards sales targets and KPIs
You will be especially suited to this role if you:
- Have a genuine passion for skincare, haircare, makeup, and beauty
- Are confident recommending premium products
- Enjoy building strong client relationships
- Have previous salon, spa, or beauty counter experience
- Have experience as a former hairdresser or beauty therapist (desirable)
- Are polished, professional, and highly organised
- Are flexible and enjoy working in a busy team environment
Salary & Incentives
The starting rate for this role is £12.71 per hour, with commission paid on top, plus additional sales incentives and performance-based rewards for strong retail performance.
This is an excellent opportunity for a motivated and commercially minded candidate to increase their earnings through exceptional customer service and product sales.
Working Hours
Part time or full time available (applicant must be flexible).
What We Offer
- A vibrant, professional and supportive team environment
- Growth and development opportunities
- Regular social events
- The opportunity to work with prestigious beauty brands
- A lively, premium salon atmosphere
If you are passionate about luxury beauty, client care, and retail sales, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
Experience:
- Customer service: 3 years (required)
- Sales: 1 year (required)
Language:
Work Location: In person
