Customer success consultant Work, Jobs in Lillingstone Dayrell, Bkm (with Salaries)

Implementation Consultant
SFG20 —Oxford
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Project management
- Employee assistance programme
- Employee discount
9d
Junior Systems Analyst - Professional Services
Polaris Software —Banbury
- Full-time
- Hybrid work
- Travel
- APIs
- Annual leave
Quick apply
12d
Digital Engagement Consultant
Oxford University Press —Oxford
- £30,000 a year
- Full-time
- Hybrid work
- Sales
- Public speaking
- Presentation skills
- Employee discount
1d
Business Development Consultant - Kettering/Rugby/Milton Keynes
Wurth UK Ltd —Milton Keynes
- £24,000 - £35,000 a year
- Monday to Friday
- Sales
- Business development
- Organisational skills
Quick apply
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
11d
Salmonella Typing Lead (ID 4668)
Animal and Plant Health Agency —Woodham
- £38,795 a year
- Overtime
- Doctoral degree
- Project management
- Presentation skills
- Annual leave
- Employee discount
5d
Partnerships & Sales Lead
TrackZero —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
2d
Solutions Consultant
apexanalytix —Milton Keynes
- Full-time
- Remote
- Up to 50% travel
- Engineering
- Master's degree
Quick apply
CRM Consultant
BabelQuest —Oxford
- Weekend availability
- Hybrid work
- IT
- Flexible schedule
OEM Solutions Consultant - Implementation
Routeco —Milton Keynes
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
DSEAR Project Administrator
SOCOTEC UK & Ireland —Bicester
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Waste Project Officer
Buckinghamshire Council —Aylesbury Vale
- Full-time
- Continuous improvement
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
- Sales
Quick apply
Stategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
Client Development Director
BCD Travel —Milton Keynes
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Sick pay
Junior Commercial Advisor
Verisure Services (UK) Limited —Towcester
- £3,800 a month
- Full-time
Quick apply
Assistant Project Director - Earthwork and Utilities
NBCUniversal —Bedford
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Assistant Sales Manager
Green Retreats —Aylesbury
- £32,000 - £38,000 a year
- Full-time
- Sales
- Microsoft Office
- Travel
- Free parking
- Employee assistance programme
Quick apply
Sales Professional Required
Activate Learning —Oxford
- £40,000 a year
- Hybrid work
- School
- Free parking
- Annual leave
11d
Sales Estimator
Tapi —Banbury
- £40,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount

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Implementation Consultant

SFG20
Oxford

Apply Now

Job details

Full-time
9 days ago

Benefits

Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Microsoft Excel
Facilities management
Project coordination
CMMS
Analysis skills
Project management
Continuous improvement
B2B
Organisational skills
Project implementation
SaaS
AI
Requirements gathering
Communication skills

Full job description

About us

SFG20 is the industry standard for building maintenance. Providing services and pioneering technologies that empower people to create and sustain safer buildings.

Our mission is to make buildings better using our standard, software and expertise. Our vision is to become the leading authority for built environment maintenance that protects and enhances quality of life.

About the role

We're looking for an Implementation Consultant to join our Professional Services team and help customers successfully adopt our solutions. This is a highly customer-focused role where you'll work closely with organisations to understand their needs, guide them through implementation and help them achieve lasting value from their investment.

This role is ideal for someone who enjoys building relationships, facilitating discussions, solving problems and helping customers navigate change. While there is a technical element to the role, you'll spend much of your time working directly with customers through workshops, demonstrations, training sessions and project meetings.

Your expertise will be instrumental in:

Leading customer implementation projects from initiation through to successful adoption and completion.
Building strong working relationships with customers and serving as a key point of contact throughout implementation projects.
Facilitating discovery sessions and workshops to understand customer processes, requirements and objectives.
Delivering engaging product demonstrations, training sessions and implementation workshops.
Creating and managing implementation plans, milestones and project activities.
Configuring the SFG20 platform to align with agreed customer requirements.
Analysing, preparing and importing customer data using Microsoft Excel.
Providing practical guidance and support to help customers overcome implementation challenges.
Collaborating with colleagues across Professional Services, Customer Success, Sales, Product and Support to ensure a seamless customer experience.
Capturing requirements, documenting project activities and sharing implementation outcomes.
Identifying opportunities to improve implementation processes, customer journeys and ways of working.
Exploring and using new technologies, automation and AI-powered tools where they can support productivity, quality or customer outcomes

Essential experience

Experience implementing SaaS or B2B software solutions in a customer-facing role.
Experience working with Facilities Management, Asset Management or Built Environment software solutions
Knowledge of CAFM, CMMS, IWMS or similar platforms.
Understanding of building maintenance, statutory compliance or asset management processes.
Experience guiding customers through software implementation projects from discovery to go-live.
Ability to gather requirements and translate business needs into practical software solutions.
Strong project coordination and organisational skills, with the ability to manage multiple priorities.
Experience using Microsoft Excel to analyse and manipulate data.
Confidence facilitating meetings, workshops, demonstrations and training sessions.
Strong communication, stakeholder management and relationship-building skills.
Effective problem-solving and analytical thinking skills.
A commitment to continuous improvement and a willingness to learn and adopt new technologies.

You'll Enjoy This Role If You:

Like working directly with customers and understanding what success looks like for them.
Enjoy facilitating conversations, workshops and collaborative problem-solving sessions.
Take a thoughtful and structured approach to managing work.
Are curious and enjoy learning about new technologies and approaches.
Look for opportunities to improve processes and customer experiences.
Value teamwork, knowledge-sharing and collaboration.
Are comfortable balancing detail with a focus on achieving outcomes.

Desirable Experience

Experience using CRM or project management systems.
Experience using technology or AI-powered tools to improve productivity, documentation or customer outcomes.

Additional Information

All candidates must be able to demonstrate a pre-existing right to work and travel within the UK. We are unfortunately not able to offer sponsorship. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks.

Our Benefits:

26 days holiday + Bank holidays + buy up to 5 days
Private Medical insurance with BUPA
Remote/Hybrid first policy
Employee Assistance programme with WeCare
Enhanced Family Friendly Benefits
Gym Discounts
and more!

Equal opportunities for everyone

Diversity and inclusion are our priorities, and we’re ensuring we have lots of support so our people can grow at SFG20 and do their best work!

We embrace diversity by fostering an inclusive environment where everyone feels welcome, safe and able to bring their whole self to work.

We’re an equal opportunity employer. Applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or disability status.

If there’s anything we can do to accommodate your specific situation, please let us know.

Apply Now

Refine Your Search

customer success consultant jobs in lillingstone dayrell, bkm

Implementation Consultant

Junior Systems Analyst - Professional Services

Digital Engagement Consultant

Business Development Consultant - Kettering/Rugby/Milton Keynes

Head Of Restart Programme

Salmonella Typing Lead (ID 4668)

Partnerships & Sales Lead

Solutions Consultant

CRM Consultant

OEM Solutions Consultant - Implementation

DSEAR Project Administrator

Waste Project Officer

JUNIOR SALES ADVISOR

Stategic Sales Property

Client Development Director

Junior Commercial Advisor

Assistant Project Director - Earthwork and Utilities

Assistant Sales Manager

Sales Professional Required

Sales Estimator

I want to receive the latest job alerts for customer success consultant in lillingstone dayrell, bkm

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