Support engineer Work, Jobs in Lillingstone Dayrell, Bkm (with Salaries)

Key Accounts Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
IT Infrastructure Engineer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- English
- Organisational skills
- Annual leave
- Employee discount
2d
2nd Line Support Engineer
Technology Transformation Group —Aylesbury
- £30,000 a year
- Full-time
- Customer service
- Windows
- Computer networking
- Free parking
Quick apply
4d
Workshop Technician / Trainee Engineer (Hands-On Mechanical & Electrical)
TheRacingBug Group —Buckingham
- £26,436 - £32,500 a year
- Overtime
- AutoCAD
- English
- Maths
- Free parking
- Store discount
Quick apply
Setting Out Engineer
Walker Construction (UK) Ltd —Milton Keynes
- £44,000 - £55,000 a year
- Full-time
- Civil engineering
- Electrical experience
- Organisational skills
- Annual leave
- Life insurance
Quick apply
2d
Shift Engineer
Flexipol —Dunstable
- £48,687.50 a year
- Full-time
- Organisational skills
- In-person
- Hand tools
- Health & wellbeing programme
- Annual leave
Quick apply
8d
1st line Support Engineer
Ekco —Milton Keynes
- Azure
- Microsoft Office
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Shift Engineer
Inspired Pet Nutrition —Crick
- £24.77 - £25.62 an hour
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Maintenance Engineer
Virgin Active —Northampton
- £29,000 a year
- Full-time
- Annual leave
- Employee discount
Senior Endpoint Engineer
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Mentoring
- Annual leave
- Employee discount
2d
Graduate Process Engineer
Wipac Technology —Buckingham
- Full-time
- Computer literacy
- Communication skills
Installation Engineer
Sureserve —Milton Keynes
- £32,240 - £60,000 a year
- Monday to Friday
- Annual leave
Quick apply
Lead Engineer
Billing Finance Ltd. —Northampton
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Financial services
- Python
- Free parking
- Employee assistance programme
Quick apply
11d
Electronics Support Engineer
Cadillac Formula 1® Team —Silverstone
- Microsoft Powerpoint
- Microsoft Word
- Schematics
- Annual leave
Quick apply
11d
Assistant Head of Engineering
Daytona Motorsport —Milton Keynes
- Weekend availability
- Management
- Maintenance
- Supervising experience
Quick apply
2d
Graduate Embedded Software Engineer
Racelogic —Buckingham
- Engineering
- C++
- Bachelor's degree
- Annual leave
Quick apply
Tier 1 Technical Support Engineer
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Computer networking
6d
Assembly Technician (Engine Strip)
Red Bull Technology Group —Milton Keynes
- Full-time
- Microsoft Word
- Microsoft Excel
- Assembly
10d
Field Service Engineer
VLT —Buckingham
- Full-time
- English
- Microsoft Office
- Driving
Quick apply
11d
Application Technician
U-POL Limited —Wellingborough
- Laboratory experience
- Teaching
Quick apply

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support engineer jobs near lillingstone dayrell, bkm

Key Accounts Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Key Accounts Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in lillingstone dayrell, bkm

Key Accounts Manager

IT Infrastructure Engineer

2nd Line Support Engineer

Workshop Technician / Trainee Engineer (Hands-On Mechanical & Electrical)

Setting Out Engineer

Shift Engineer

1st line Support Engineer

Shift Engineer

Maintenance Engineer

Senior Endpoint Engineer

Graduate Process Engineer

Installation Engineer

Lead Engineer

Electronics Support Engineer

Assistant Head of Engineering

Graduate Embedded Software Engineer

Tier 1 Technical Support Engineer

Assembly Technician (Engine Strip)

Field Service Engineer

Application Technician

I want to receive the latest job alerts for support engineer in lillingstone dayrell, bkm

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