Service technician Work, Jobs in Limavady, Dry (with Salaries)

Service Advisor
Halliday Automotive —Bushmills
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Driving
Quick apply
5d
Vulcanising Tyre Technician
JB TYRES LTD —Tobermore
- £24,420 - £30,000 a year
- Full-time
- Customer service
- Maintenance
- Power tools
- Employee discount
Quick apply
Pest Control Technician- Londonderry
Vergo —Derry
- £27,834.98 - £29,500.00 a year
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Service Technician - Peugeot
Donnelly Group NI —Derry
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Service Technician - Volkswagen
Donnelly Group NI —Derry
- Full-time
- Customer service
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Land Rover Vehicle Technician
Jamisons Garage LTD —Ballymoney
- £37,440 - £41,600 a year
- Full-time
- Heavy lifting
- Schematics
- Customer service
Quick apply
Accounts Technician
The Foyle Port —Derry
- Full-time
- Hybrid work
- Microsoft Excel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Parts Apprentice
Stephen W Moore Ltd —Coleraine
- From £8 an hour
- Weekend availability
- Microsoft Excel
- English
- Driving
- Store discount
- Employee discount
Quick apply
12d
Multi Skilled ICA Technician
GRAHAM Group —Coleraine
- Monday to Friday
- Maintenance
- Travel
- Annual leave
8d
Part Time Pharmacist
J. V. Campbell Pharmacy Limited —Portrush
- Part-time
- Bachelor's degree
- Patient care
- In-person
- Employee discount
Quick apply
3d
Wind Turbine Technician (Vestas Platforms)
Galetech Group —Dungiven
- Full-time
- Maintenance
- Driving
- Travel
- Employee assistance programme
- Referral programme
Quick apply
Maintenance Technician
Vertiv —Derry
- Night shift
- Microsoft Word
- Microsoft Excel
- Schematics
- Annual leave
- Gym membership
2d
Commercial Vehicle Technician
Dennison Commercials —Coleraine
- Up to £25 an hour
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply

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Vulcanising Tyre Technician
JB TYRES LTD —Tobermore
Inspect damaged tyres and assess repair suitability. Operate vulcanising and tyre repair equipment safely. Would suit an older person.
£24,420 - £30,000 a year
Quick apply

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Service Advisor

Halliday Automotive
Bushmills

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
5 days ago

Qualifications

Driving Licence
Customer service
GCSE
Upselling
Administrative experience
Driving
Cash handling
Communication skills

Full job description

Do you enjoy working in a customer facing environment?

At Halliday’s we are looking to recruit a Service Advisor to join our team, if you have good communication skills, are organised, can effectively manage your time and love dealing with customers in person and on the phone this is the role for you!

Role Overview:

As a Service Advisor at Halliday Automotive, you'll play a pivotal role in ensuring the smooth operation of our Service Department. Your primary responsibility will be to deliver exceptional customer service, addressing customer needs promptly and effectively. Reporting to the Service Manager, you'll be the frontline liaison between customers and our service team, ensuring that their experience is seamless from start to finish. Your proactive approach and attention to detail will contribute to maintaining high levels of customer satisfaction and departmental efficiency.

Core Duties and Responsibilities:

Customer Satisfaction:

Act as one of the faces of our dealership, welcoming customers when they arrive and ensuring they feel valued and supported throughout their service experience.
Serve as an essential link between our customers and our technicians, guiding them through our services, communicating their concerns to the appropriate personnel, and demonstrating that we have fulfilled their service needs.
Organise car check-ups and service appointments, ensuring timely and efficient service delivery while accommodating customer schedules and preferences.
Highlight cost savings opportunities through warranty protection, helping customers make informed decisions about their service and repair options.

Communication and Customer Support:

Guide customers through our services, explaining procedures and options in a clear and concise manner to ensure understanding and satisfaction.
Make and receive calls to and from our customers whose vehicles require maintenance attention, converting these contacts into workshop bookings to ensure efficient allocation of resources.
Appropriately upsell related products and services as applicable, identifying customer needs and offering solutions to enhance their driving experience and vehicle longevity.
Communicate customer issues and concerns to the appropriate individuals, such as technicians or service managers, to ensure prompt resolution and customer satisfaction.

Customer Feedback and Satisfaction:

Encourage customers to participate in our customer service feedback process, emphasising the importance of their input in helping us improve our services.
Follow up with customers after service completion to ensure satisfaction with the work performed and address any remaining concerns or issues.
Strive to deliver exceptional service at every opportunity, aiming to exceed customer expectations and earn positive feedback and ratings.

Additional Responsibilities:

Estimate repair costs and times for customers, providing accurate and transparent information to assist them in making informed decisions about their vehicle maintenance.
Resolve any concerns or objections raised by customers regarding suggested repairs, addressing their questions and providing reassurance as needed.
Continuously update and educate yourself on product knowledge, service procedures, and industry trends to better serve our customers and support the growth of our dealership.
Action and monitor CSI (Customer Satisfaction Index) calls on a regular basis.

Our Ideal Candidate:

The ideal candidate will have:

Customer service experience
Upselling skills
Good administrative skills
Be organised
Cash handling experience
Strong communication skills
Valid driver's license
Ability to effectively communicate with customers

Apply now move your career forward with Halliday Automotive - Moving You Forward!

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Experience:

service advisor: 1 year (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

service technician jobs in limavady, dry

Service Advisor

Vulcanising Tyre Technician

Pest Control Technician- Londonderry

Service Technician - Peugeot

Service Technician - Volkswagen

Land Rover Vehicle Technician

Accounts Technician

Parts Apprentice

Multi Skilled ICA Technician

Part Time Pharmacist

Wind Turbine Technician (Vestas Platforms)

Maintenance Technician

Commercial Vehicle Technician

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