service delivery manager Work, Jobs in lincoln, eng (with Salaries)

Service Delivery Manager
Digital Space —Newark-on-Trent
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
Process Performance Manager- Water Recycling
Anglian Water Services Ltd —Lincoln
- From £64,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
13d
Shift Manager
Greggs —Lincoln
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Estates Officer Entry Level (Technician) General Band 5
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £32,073 - £39,043 a year
- Full-time
- Maintenance
1d
Skills for Work & Life Co-ordinator
Linkage Community Trust Ltd —Lincoln
- From £28,628 a year
- Full-time
Quick apply
5d
Customer Success Manager
PageTiger —Lincoln
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Bachelor's degree
- Work from home
Quick apply
Operations Manager
HM Courts and Tribunals Service —Lincoln
- £42,914 - £46,182 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
12d
Director of Security Services
Nottinghamshire Healthcare NHS Foundation Trust —Retford
- £112,782 - £129,783 a year
- Full-time
6d
Youth Services Team Leader (Clubs & Communities)
Lincolnshire YMCA —Lincoln
- £29,166.75 a year
- Full-time
- Working with children
- Mentoring
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Operations Manager
HM Courts & Tribunal Service —Lincoln
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Employee discount
12d
Site & Project Delivery Manager
Veolia Energy & Utility Services UK Limited —Lincoln
- Up to £48,500 a year
- Monday to Friday
- Hybrid work
- Team management
- Leadership
- Annual leave
- Employee discount
Quick apply
Deputy General Manager for Community Medicine & Outpatients - Band 8b
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £66,582 - £77,368 a year
- Full-time
8d
Estates Officer Entry Level (Technician) Electrical Band 5
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £32,073 - £39,043 a year
- Full-time
- Maintenance
8d
General Site Assistant
Lindum Group —Lincoln
- Full-time
- Annual leave
- Employee discount
13d
Project Manager – Desalination Programme
Anglian Water Services Ltd —Lincoln
- £60,000 a year
- Full-time
- Project management
- Contracts
- Leadership
- Annual leave
Site Manager
Kier Group —Lincoln
- Full-time
- Flexible schedule
7d
Contracts Manager
Lindum Group —Lincoln
- Full-time
- Travel
- Contracts
- Construction
Wellbeing & Recovery College Allied Health Professional
Lincolnshire Partnership NHS Foundation Trust —Lincoln
- £39,959 - £48,117 a year
- Full-time
- Annual leave
- Employee discount
Final Mile Territory Manager
Evri —Lincoln
- £35,500 - £41,000 a year
- Remote
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Supervisor - Asda
Compass Group —Lincoln
- £12.71 an hour
- Part-time
- Customer service
- Supervising experience
- Communication skills
14d

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Service Delivery Manager

Digital Space -
Newark-on-Trent

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Driving Licence
Incident management
ITIL
Relationship management
Telecommunication
IT
Communication skills

Full job description

Service Delivery Manager

Digital Space | Newark, Nottinghamshire | Full-Time | Office-Based or Hybrid

Are you an experienced Service Delivery professional with a passion for driving service excellence and building strong customer relationships? Digital Space is seeking a proactive and results-driven Service Delivery Manager to lead service performance, customer engagement, and continual improvement for our key clients.

About Digital Space

Digital Space is a leading UK-based provider of secure, connected cloud, connectivity, and managed IT services. We help mid-market and enterprise organisations across the public and private sectors transform through tailored digital solutions. Based at our Newark headquarters, we operate our own network operations centre and data centre, ensuring resilient, high-performance service delivery.

The Role

Be the trusted partner of the customer in all operational aspects of service delivery from order validation through to support. As part of the customer assigned team (with the Account Manager) ensure that customers are supported fully so that they see Digital Space as a partner.

Key Responsibilities:

Service Excellence: Own service performance, driving continuous improvement to enhance customer satisfaction and meet SLAs/KPIs.
Incident & Problem Management: Coordinate major incidents, lead reviews, resolve root causes, and manage escalations with confidence.
Customer Relationship Management: Build trusted client relationships, lead service reviews, and align delivery with customer goals.
Reporting & Insights: Deliver clear, data-driven reporting with actionable recommendations and risk management.
Service Improvement & Strategy: Own and execute continual improvement plans, identifying optimisation and innovation opportunities.
Governance & Process: Ensure strong ITSM process adherence (incident, problem, change) aligned to best practice.
Commercial Awareness: Support contract delivery, manage chargeable work, and identify growth opportunities.
Collaboration & Communication: Act as the central link between customers, technical teams, and stakeholders, translating complex ideas clearly.

What We’re Looking For

Experience & Skills

Proven background in Service Delivery or Service Relationship Management within managed services, IT, or telecoms environments
Experience supporting enterprise or multi-site customers and managing multiple accounts in fast-paced settings
Strong track record leading cross-functional and virtual teams to deliver service outcomes
Hands-on experience with major incident management, escalations, and service recovery
Demonstrated success driving Continual Service Improvement (CSI) with measurable results
Solid commercial awareness, including SLAs, contracts, and identifying growth opportunities
ITIL (v3 or v4) certified with strong knowledge of ITSM best practices
Excellent analytical, reporting, communication, and stakeholder management skills
Confident decision-maker with strong problem-solving ability in high-pressure environments

Behaviour & Approach

Customer-focused, proactive, and results-driven with strong ownership and accountability
Resilient and adaptable, able to perform under pressure and manage changing priorities
Collaborative and influential, building trusted relationships across all levels
Continuous improvement mindset with a focus on delivering value and innovation

Other Requirements

Full UK driving licence
Willingness to travel across the UK and work flexibly, including occasional unsocial hours and overnight stays

Why Join Us?

We are committed to helping you grow into a high-performing sales professional.

Salary: £50,000 - £55,000
Training: Ongoing training and professional development to sharpen your skills
Culture: A supportive, collaborative, and rewarding team environment

Pay: £50,000.00-£55,000.00 per year

Benefits:

Additional leave
Company pension
Cycle to work scheme
Employee discount
Free parking
Referral programme

Application question(s):

Please let us know any dates that you are available for interview
What is your notice Period?
What are your salary Expectations?
Please tell us why you would like to work for Digital Space?
Please advise your Right to Work in the UK status?
Please advise your current working location? and if you are comfortable with the working location illustrated?
Additional Requirements

We are committed to ensuring that the organisation removes any unnecessary barriers to the employment of any individual. We recognise that in order to enable all individuals to compete on equal terms, some people may have additional requirements. If you are subsequently invited for an interview, are there any adjustments required to the recruitment process which would assist you? If so, please give details.

Declaration

By submitting this application, I confirm that the information given in this application is, to the best of my knowledge, correct. I understand that any offer is subject to receipt of satisfactory references, my right to work in the UK and completion of a BPSS/DBS check. I fully understand that if subsequently any information given is found to be false or misleading, the company reserves the right to withdraw its offer of employment or cancel any agreement made. I understand that if this is discovered at a later date, I may be dismissed.

Work Location: Hybrid remote in Newark-on-Trent

Quick apply

Refine Your Search

service delivery manager jobs in lincoln, eng

Service Delivery Manager

Process Performance Manager- Water Recycling

Shift Manager

Estates Officer Entry Level (Technician) General Band 5

Skills for Work & Life Co-ordinator

Customer Success Manager

Operations Manager

Director of Security Services

Youth Services Team Leader (Clubs & Communities)

Operations Manager

Site & Project Delivery Manager

Deputy General Manager for Community Medicine & Outpatients - Band 8b

Estates Officer Entry Level (Technician) Electrical Band 5

General Site Assistant

Project Manager – Desalination Programme

Site Manager

Contracts Manager

Wellbeing & Recovery College Allied Health Professional

Final Mile Territory Manager

Supervisor - Asda

I want to receive the latest job alerts for service delivery manager in lincoln, eng

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