Job Description:
Job Title: Quality Assurance Assistant
Company: Millpledge Ltd
Contract Type: Permanent
Location: Clarborough, Retford, Nottinghamshire (on-site with some remote working)
Salary: £28,000 - £30,000 per year (dependent on experience)
Working Hours: 08:00-16:00pm OR 9:00am – 5:00pm, Monday to Friday
Applicants must be able to commute to our DN22 9NA site a minimum of three days per week. Due to the site's location, a full UK driving licence and access to reliable transport are essential.
Role Purpose
To support the maintenance and continuous improvement of the Quality Management System (QMS), ensuring compliance with regulatory requirements across pharmaceutical and medical device operations.
Key Responsibilities
- Support regulatory inspections (MHRA, VMD, Trading Standards)
- Assist with ISO certification audits and customer audits
- Ensure ongoing compliance with cGxP standards
Quality Management System (QMS)
- Assist with CAPA processes
- Support internal and external audits
- Participate in deviation and failure investigations
Documentation & Control
- Prepare, review, and maintain quality documentation
- Manage and update Standard Operating Procedures (SOPs)
- Ensure document control and distribution
- Assist in preparing documentation for product approvals
- Support license applications for international markets
Systems & Administration
- Maintain QMS software
- Track equipment calibration and maintenance schedules
- Monitor QA inbox and coordinate responses
- Drafting letters & other documents
Supplier & Training Management
- Administer supplier qualification documentation
- Maintain training records and systems
Performance & Improvement
- Support KPI monitoring and reporting
- Contribute to continuous improvement & business growth projects
General Support
- Provide administrative support to the QA team
- Maintain records, filing systems, and correspondence
- Undertake additional duties as required
Essential Qualities
- Strong attention to detail
- Organised and methodical approach
- Ability to manage multiple tasks
- Able to learn new concepts and theories
- Knowledge of ISO 9001:2015
- Understanding of CAPA, non-conformance and investigation requirements
- Good communication and teamwork skills
- Strong written communication skills, including drafting professional emails and maintaining accurate documentation
- Full UK driving license required
Desirable Background
- Experience in QA within pharmaceutical, medical device, or regulated environments
- Familiarity with:
- cGxP requirements
- Regulatory audits
Benefits
- 20 days annual leave + UK bank holidays
- Pension scheme
- Profit share scheme (eligibility criteria apply)
- Enhanced maternity/paternity pay
- Loyalty-based holiday increase
- Dog-friendly office environment
Additional Information
- Hybrid working available following training
- There may be some opportunity for international travel
- Basic DBS check required upon employment due to the nature of the business
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
- Company events
- Company pension
- On-site parking
- Profit sharing
Ability to commute/relocate:
- Retford DN22 9NA: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Retford DN22 9NA
