Enhance Hospitality is a UK-based company that helps hospitality businesses save money and work more efficiently. We work with independent hotels, restaurants, caterers, leisure venues, and hospitality groups, supporting them with purchasing, supplier management, and supply chain solutions.
Our goal is simple: help our clients reduce costs, improve operations, and get the best value from their suppliers.
Since 2010, we’ve provided tailored procurement services that save time, lower spending, and improve profitability. We act as an extension of our clients’ teams, handling time-consuming purchasing tasks so they can focus on running their business. Our experts work directly with suppliers to negotiate the best prices and quality. Because we’re fully independent and not tied to any suppliers or buying groups, we always recommend what’s best for each client. On average, our clients save 10–14%, and there are no upfront costs for our services—so all savings go straight back into their business.
Enhance Hospitality is part of tri-SaaS, a company that provides software and consulting services to modern businesses. Their solutions help organisations simplify processes, reduce inefficiencies, stay compliant, and improve productivity across areas like procurement, safety, and people management.
About the Role
We are seeking an experienced and strategic Head of Procurement to lead and transform our procurement function within our Enhance business. Enhance Hospitality is a leading hospitality procurement company providing bespoke strategic sourcing, supply chain management, and purchasing solutions to independent hotels, restaurants, contract caterers, leisure operators, and hospitality groups across the UK. Our focus is delivering commercial value, supplier excellence, operational efficiency, and exceptional client service.
Key Responsibilities
· Procurement Strategy and Leadership
o Develop and implement the company’s procurement and sourcing strategy aligned with business objectives.
o Lead and manage the procurement team, fostering a high-performance and collaborative culture.
o Drive cost savings, value creation and continuous improvement across procurement processes, systems, and supplier management practices.
o Support business growth through scalable procurement solutions and category expansion.
o Build strong relationships with internal and external stakeholders at all levels.
· Supplier and Contract Management
o Build and maintain strategic relationships with key suppliers and manufacturers.
o Lead supplier negotiations to achieve optimal commercial terms, rebates, service levels, and contract conditions.
o Monitor supplier performance through KPIs, service reviews, and compliance audits.
o Ensure supplier agreements align with legal, ethical, sustainability, and operational standards.
· Category and Commercial Management
o Oversee procurement categories including food & beverage, FF&E, consumables, utilities, technology, and operational supplies.
o Identify cost-saving opportunities and value-engineering initiatives for clients.
o Analyse market trends, pricing movements, and supply risks to support strategic decision-making.
o Work closely with sales and client support teams to enhance client retention and profitability.
· Client and Stakeholder Management
o Function as a senior procurement advisor to hospitality clients and internal stakeholders.
o Present procurement strategies, savings reports, and market insights to senior client representatives.
o Support onboarding of new clients and suppliers.
o Collaborate cross-functionally with finance, operations, and commercial teams.
· Compliance and Risk Management
o Ensure procurement activities comply with company policies, UK regulations, and industry standards.
o Manage supply chain risks including inflation, shortages, sustainability, and supplier resilience.
o Promote ESG and sustainable sourcing initiatives throughout the supply chain.
About You
· Proven experience in a senior procurement leadership role within hospitality, food service, FMCG or supply chain sectors.
· Good knowledge of hospitality procurement categories and supplier networks.
· Strong history of delivering measurable savings and strategic value
· Excellent leadership and people management skills with the ability to build trusted relationships with clients, suppliers and stakeholders.
· Skilled negotiator with strong commercial acumen
· Experience managing complex supplier ecosystems and contracts
· Excellent commercial and analytical skills
· Knowledge of procurement systems, tools, ERP platforms, data reporting tools and best practices
· Relevant qualifications (e.g., MCIPS Level 5/6, or equivalent) preferred, but not essential.
· Commercially driven and results oriented.
· Strategic thinker with strong problem-solving skills.
· Highly organized with good attention to detail.
· Adaptable and capable of operating in a fast-paced environment.
What We Offer
· Competitive salary
· Generous holiday allowance – 25 annual days per year plus bank holidays and a day off to celebrate your birthday
· Pension
· A chance to shape and lead a critical business function
· Career progression opportunities
· Professional development and training support
· A dynamic and collaborative working environment
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site gym
- On-site parking
- Sick pay
Work Location: In person
