Logistics manager Work, Jobs in Liphook, Ham (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
2d
Operations Support Manager
CitySprint —Hedge End
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
7d
Operations Manager
Henig Diamonds —Farringdon
- English
- Analysis skills
- Driving
Quick apply
1d
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
Spare Parts & Logistics Manager EMEA (m/f/d)
Kelvion Machine Cooling Systems GmbH —Fareham
- Oracle
- Engineering
- English
Quick apply
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply
Head of Central Logistics
Nomad Foods —Woking
- Leadership
7d
Operations Manager - Guildford
DPD Group UK —Guildford
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Operations Manager, AMZL
Amazon UK Services Ltd. —Havant
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
2d
Operations Manager (On-Site) – Amazon Delivery Service Partner
IEA Logistics —Bognor Regis
- From £100 a day
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
Senior Manager Service Operations UK & Benelux & Scandics (m/w/d)
Kelvion Holding GmbH —Fareham
- English
- Travel
- Leadership
Quick apply
Head of Supply Chain
Apollo Fire Detectors Limited —Havant
- ERP systems
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
1d
Transport Manager
Kuehne+Nagel —Portsmouth
- Communication skills
- Annual leave
Operations Manager - Basingstoke
DPD Group UK —Basingstoke
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Road Logistics Business Development Manager
Kuehne+Nagel —Basingstoke
- Sales
- Employee assistance programme
Senior Supply Chain Manager
StandardAero —Gosport
- Full-time
- Microsoft Excel
- Management
- Military
12d
Transport Logistics Lead
Flex LTD —Castle
- Full-time
- Microsoft Office
- Analysis skills
- IT
- Annual leave
- Employee assistance programme
Group Logistics Finance Manager
Nomad Foods —Woking
- Analysis skills
- Presentation skills
- Bachelor's degree
6d
Customer Care Manager (6 month FTC)
Asahi UK —Woking
- Full-time
- Communication skills
13d
Warehouse and Fulfilment Manager
Prism elogistics —Basingstoke
- From £35,000 a year
- Full-time
- Management
- Organisational skills
- Warehouse experience
Quick apply

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
2 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

logistics manager jobs in liphook, ham

Customer Service Manager

Operations Support Manager

Operations Manager

Warehouse Process and Compliance Manager

Spare Parts & Logistics Manager EMEA (m/f/d)

Head of Operations

Head of Central Logistics

Operations Manager - Guildford

Operations Manager, AMZL

Operations Manager (On-Site) – Amazon Delivery Service Partner

Senior Manager Service Operations UK & Benelux & Scandics (m/w/d)

Head of Supply Chain

Transport Manager

Operations Manager - Basingstoke

Road Logistics Business Development Manager

Senior Supply Chain Manager

Transport Logistics Lead

Group Logistics Finance Manager

Customer Care Manager (6 month FTC)

Warehouse and Fulfilment Manager

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