Customer support representative Work, Jobs in Lisburn, Ant (with Salaries)

Customer Service Representative
Tata Steel —Lisburn
- From £25,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Free parking
- Employee assistance programme
11h
4 days per week - Van Sales Rep
Tasty Foods Cuisine Ltd —Belfast
- £26,000 - £28,000 a year
- Full-time
- Customer service
- English
- Driving
- Free parking
Quick apply
Showroom Advisor - NI
B&Q —Lisburn
- £14.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
3d
Driver
TrustFord —Lisburn
- Customer service
- Hotel
- Annual leave
- Employee discount
19h
Brand Representative - The Boulevard, Hollister
Hollister —Banbridge
- Customer service
- Organisational skills
- Store discount
- Employee discount
Retail Sales Advisor - Belfast
Oak Furnitureland —Belfast
- £45,000 - £50,119 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Strategic Outbound Sales Development Representative
Lightspeed Commerce, Inc. —Belfast
- Full-time
- Remote
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Communication skills
Brand Representative - Victoria Square, Abercrombie & Fitch
Abercrombie & Fitch Co. —Belfast
- Customer service
- Organisational skills
- Store discount
- Employee discount
Aftersales Advisor - Part Time (Hybrid Working)
TrustFord —Lisburn
- Part-time
- Hybrid work
- Hotel
- Annual leave
- Employee discount
8d
Operations and Logistics Technician
Kitchen Pod Hire —Hillsborough
- From £27,300 a year
- Full-time
- In-person
- Flexitime
Quick apply
Security Service Delivery Manager
BidvestNoonan —Belfast
- Full-time
- Continuous improvement
- Team management
- Travel
Quick apply
Senior Claims Handler
AXA —Belfast
- Mentoring
Sales Development Representative
EPAM Systems, Inc. —Belfast
- CRM software
- Spanish
- English
- Employee assistance programme
- Referral programme
Customer Advisor - NI
B&Q —Newtownabbey
- £13.10 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
3d
Field Sales Consultant - UK - Belfast
Sumup —Belfast
HR Manager
Wilson James —Belfast
- £42,000 - £45,000 a year
- Full-time
- Human resources
- Recruiting
- Organisational skills
- Annual leave
- Employee discount
Transaction Reporting Team Analyst – Regulatory Reporting - Entry Level
Citi —Belfast
- Full-time
- Writing skills
- Bachelor's degree
- Organisational skills
8d
Paralegal - CSG Property - Recoveries DA
DAC Beachcroft —Belfast
- Business development
Quick apply
1d
Head of ICT Support
Education Authority —Belfast
- £70,626 - £73,955 a year
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Leadership
1d

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customer support representative jobs near lisburn, ant

Customer Service Representative

Tata Steel -
Lisburn

Apply Now

Job details

Full-time
From £25,500 a year
11 hours ago

Benefits

Free parking
Company pension
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Complaint handling
Organisational skills
Relationship management
Customer interaction
Supply chain customer service

Full job description

Customer Service Representative

Location: Lisburn (Hybrid)

Department: Distribution UK & Ireland

Salary: £25,500+ per annum, plus benefits

Closing Date: 11 th September 2026

Interviews to be conducted on w/c 21 st September 2026

We believe that our strength is not just in our steel but the diversity of our workforce. Our people make the difference.

Purpose of the Role

To deliver high levels of customer satisfaction by acting as the key link between customers, Commercial teams, and Planning teams, ensuring excellent service and effective order management.

As the key office-based contact for a portfolio of customers, you will manage day-to-day interactions including orders, queries, notifications, and complaint handling. You will play a vital role in delivering the Customer Services Strategy, supporting both Commercial and Operational teams, and contributing to customer satisfaction, operational performance, and profitability.

Key Responsibilities

Live the TSUK values, ensuring commercial compliance and high standards of business ethics.
Promote the use of Nexus for ordering and customer documentation.
Act as the main day-to-day contact for customers, providing order updates, delivery communication, and service support.
Process customer orders accurately and within agreed timescales using Stratix.
Monitor order due dates and proactively identify and resolve service issues, escalating where necessary.
Build and maintain strong customer relationships, ensuring agreed service levels are achieved.
Work closely with Commercial teams, Lead CSRs, and Planning teams to manage customer requirements, delivery performance, and order fulfilment.
Handle customer complaints and coordinate timely resolution of issues.
Conduct customer satisfaction calls and share feedback with relevant stakeholders.
Ensure compliance with sales administration and master data processes, including contract reviews, customer orders, and pricing updates.
Attend internal and customer meetings, completing agreed actions within required timescales.

Knowledge, Skills & Experience

Strong customer service focus with a passion for delivering excellent customer experiences.
Ability to build effective relationships and influence stakeholders at all levels.
Excellent communication, interpersonal, and problem-solving skills.
Strong organisational skills with a high level of attention to detail.
Good understanding of business processes and customer service operations.

Key Competencies

Customer & Quality Focus
Analytical Thinking
Attention to Detail
Drive for Results
Problem Solving & Decision Making
Influencing & Relationship Building

This version removes a lot of the internal process wording while keeping the key responsibilities and competencies that candidates need to understand the role.

Ready to make a difference?

For more information or for an informal discussion please contact: [email protected]

Please note: You may use AI tools to help prepare your application. However, all information must be accurate and based on your own experience. We value genuine, honest responses that reflect who you are.

What we can offer you

Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from:

A market competitive salary
35 days holidays per annum
Annual Pay Review
Quarterly Bonus Scheme – subject to business performance
Private Healthcare Scheme (Individual cover)
One of the UK’s leading defined contribution pension schemes (10% employer contribution / 6% employee contribution)

We also have an extensive list of lifestyle benefits including free onsite parking at all our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services.

Why us?

Tata Steel is one of the world’s top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We’re part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea.

Sustainability is at the very heart of what we do, and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.

Tata Steel in the UK is committed to our ambition of reducing energy consumption and to becoming a carbon neutral steelmaker by 2045, to find out more about our journey click here Stoves cooking less carbon – YouTube

To learn more about who we are and what we can offer our future employees, please click on the link to watch the following video: Tata Steel – A place you can thrive – YouTube

Apply Now

Refine Your Search

customer support representative jobs in lisburn, ant

Customer Service Representative

4 days per week - Van Sales Rep

Showroom Advisor - NI

Driver

Brand Representative - The Boulevard, Hollister

Retail Sales Advisor - Belfast

Strategic Outbound Sales Development Representative

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Brand Representative - Victoria Square, Abercrombie & Fitch

Aftersales Advisor - Part Time (Hybrid Working)

Operations and Logistics Technician

Security Service Delivery Manager

Senior Claims Handler

Sales Development Representative

Customer Advisor - NI

Field Sales Consultant - UK - Belfast

HR Manager

Transaction Reporting Team Analyst – Regulatory Reporting - Entry Level

Paralegal - CSG Property - Recoveries DA

Head of ICT Support

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