of house lead Work, Jobs in lisburn, nir (with Salaries)

Front of House Lead
Origin Gymnastics —Newtownbreda
- £24,500 - £28,500 a year
- Part-time
- Customer service
- Supervising experience
- Organisational skills
Quick apply
10d
Deputy Manager
Home Bargains —Lisburn
- £37,020 a year
- Part-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
SEHSCT_Pharmacy Lead (healthcare in Prison) Band 8b
Health and Social Care Trust —Lisburn
- £64,455 - £74,896 a year
Lead Dentist Receptionist. Multi-Site, Belfast, NI
Smart Dental Care —Lisburn
- £27,000 - £30,000 a year
- Full-time
- Supervising experience
- Driving
- Travel
Quick apply
Team Leader - Front of House - Pret a Manger
Carebrook Ireland —Belfast
Quick apply
Replenishment Manager
B&M Retail —Belfast
- £27,873 a year
- Weekend availability
- Hospitality
- Team management
- Organisational skills
- Employee discount
Reception Team Lead
Portico Corporate Reception Management —Belfast
- £33,400 a year
- Full-time
- Customer service
- Human resources
- Annual leave
- Life insurance
Quick apply
8d
Team Leader
NEXT —Belfast
- £13.84 an hour
- Full-time
- Customer service
Store Manager (Belfast)
Sculpted By Aimee —Belfast
- Full-time
- English
- Bachelor's degree
- In-person
Quick apply
2d
Sales Advisor - Donegall Place (Fully Flexible)
Skechers UK —Belfast
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Quick apply
8d
Assistant General Manager
SSP —Belfast
- Up to £36,000 a year
- Hospitality
- Analysis skills
- Organisational skills
- Employee discount
Quick apply
Recruitment Administrator
ICRIR —Belfast
- £31,000 a year
- Temporary
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Assistant General Manager - Post House, Belfast
Clover Pubs NI Ltd —Belfast
- From £28,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
- Flexible schedule
Quick apply
3d
Senior Mental Health Support Worker
Macklin Care Homes —Belfast
- £15.34 an hour
- Part-time
- Care plans
- Free parking
- Annual leave
Quick apply
Bid Manager - Glasgow
GRAHAM Group —Hillsborough
- Microsoft Word
- Microsoft Excel
- Microsoft Access
M&E Coordinator - London
GRAHAM Group —Hillsborough
- Civil engineering
- Electrical experience
- Communication skills
Mental Health Support Worker
Macklin Care Homes —Belfast
- £13.69 an hour
- Part-time
- Care plans
- Free parking
- Annual leave
Quick apply
M&E Coordinator - Midlands
GRAHAM Group —Hillsborough
- Civil engineering
- Electrical experience
- Communication skills
Endpoint Management Specialist
Capita —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Head of Northern Ireland Executive and Offices for the Nations Funding
HM Treasury —Belfast
- £57,670 - £64,500 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Flexitime

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Front of House Lead

Origin Gymnastics
Newtownbreda

Quick apply

Job details

Permanent | Part-time
£24,500 - £28,500 a year
10 days ago

Benefits

Company pension
On-site parking

Qualifications

Customer service
Supervising experience
Organisational skills
Front desk
Leadership
Communication skills

Full job description

Job Summary
We are seeking a dynamic, organised and customer-focused Front of House Lead to oversee the daily front-of-house operations at our busy gymnastics and family fitness centre.

The ideal candidate will have strong communication skills, excellent attention to detail, and a genuine passion for delivering outstanding customer service. This role involves managing customer emails, bookings, general enquiries, class entry and exit, and supporting the smooth running of the customer journey from first enquiry through to long-term membership.

The Front of House Lead will play a key role in creating a professional, welcoming and well-organised environment for children, parents, members, visitors and staff. This is an important leadership role within Origin and is central to maintaining the high standards of service, organisation and customer experience our company is known for.

Duties

Manage customer emails and respond to enquiries in a professional, friendly and timely manner
Support customer bookings, class transfers, trials, waiting lists and membership queries
Assist customers with the Origin App / booking system and provide clear guidance when needed
Handle general enquiries by email, phone and in person
Deliver excellent customer service to parents, children, members and visitors
Oversee class entry and exit to ensure a smooth, safe and organised flow of children and families
Welcome new families, trial customers and visitors, helping them feel confident and informed
Support trial class follow-ups and help convert enquiries into memberships
Deal with minor customer concerns professionally and escalate issues to management when required
Maintain a clean, organised and welcoming reception/front-of-house area
Communicate important customer information to coaches, managers and relevant team members
Support daily registers, attendance checks and basic administration tasks
Assist with party bookings, camp bookings, events and special promotions when required
Help promote additional services such as gymnastics classes, camps, parties, soft play, adult fitness, café services and merchandise
Monitor customer feedback and help identify ways to improve the overall member experience
Support front-of-house procedures, staff communication and operational standards
Ensure health, safety and safeguarding procedures are followed during busy customer transition times

Qualifications

Previous experience in a customer service, reception, administration, leisure, hospitality or front-of-house role is preferred
Experience using booking systems, customer databases or admin software is advantageous
Strong written communication skills, especially for customer emails and professional responses
Excellent verbal communication skills with a friendly and approachable manner
Strong organisational skills with the ability to manage multiple tasks at once
Ability to remain calm and professional during busy periods
Confident dealing with parents, children, staff and visitors
Good attention to detail when managing bookings, enquiries and customer information
A positive, proactive attitude and willingness to take ownership of the customer experience
Leadership or supervisory experience is advantageous
Experience in a children’s activity centre, leisure centre, gymnastics club, fitness facility, café or hospitality environment would be beneficial

This is an exciting opportunity to join Origin as we continue to grow our services across gymnastics, fitness, parties, soft play, café and family-focused experiences.

The Front of House Lead will be a key member of the team and will help shape the customer experience at one of Northern Ireland’s most exciting children’s activity and family fitness facilities.

Professionalism, enthusiasm, attention to detail and a commitment to outstanding service are essential.

Pay: £24,500.00-£28,500.00 per year

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

of house lead jobs in lisburn, nir

Front of House Lead

Deputy Manager

SEHSCT_Pharmacy Lead (healthcare in Prison) Band 8b

Lead Dentist Receptionist. Multi-Site, Belfast, NI

Team Leader - Front of House - Pret a Manger

Replenishment Manager

Reception Team Lead

Team Leader

Store Manager (Belfast)

Sales Advisor - Donegall Place (Fully Flexible)

Assistant General Manager

Recruitment Administrator

Assistant General Manager - Post House, Belfast

Senior Mental Health Support Worker

Bid Manager - Glasgow

M&E Coordinator - London

Mental Health Support Worker

M&E Coordinator - Midlands

Endpoint Management Specialist

Head of Northern Ireland Executive and Offices for the Nations Funding

I want to receive the latest job alerts for of house lead in lisburn, nir

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