Head of customer experience Work, Jobs in Liss, Ham (with Salaries)

HEAD OF MARKETING & PR
Wellington Estates —Stratfield Saye
- Weekend availability
- Management
- Analysis skills
- In-person
- Annual leave
- Employee discount
Head of Operations
Venta Global —Hook
- Full-time
- Employee discount
Quick apply
New Homes Sales Consultant
Dandara —Petersfield
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Employee assistance programme
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
11d
Head of Systems
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Travel
- Agile
- Free parking
- Employee assistance programme
- Admissions Manager
University of Winchester —Winchester
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- University
- Organisational skills
- Employee assistance programme
- Employee discount
7d
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply
2d
Senior Project Support Professional
BAE Systems —Frimley
- From £44,600 a year
- Hybrid work
- Organisational skills
3d
Business Engagement and Service Improvement Manager
Abri —Eastleigh
- Up to £58,432 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
7d
Head of Central Logistics
Nomad Foods —Woking
- Leadership
Head of Business Intelligence
Allianz —Guildford
- Full-time
- Hybrid work
- Agile
- Financial services
- Leadership
- Employee discount
6d
Customer Assistant - Food - Petersfield Simply Food
Marks & Spencer —Petersfield
- £13.41 an hour
- Part-time
- Employee discount
18h
Business Development Manager (Defence Sales - Maritime)
Novatech Ltd —Portsmouth
- £35,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Employee assistance programme
8d
Head of Data Engagement and Delivery
Allianz —Guildford
- Full-time
- Hybrid work
- Product management
- Agile
- Financial services
- Employee discount
6d
Head of Refresh – Integrated Project Team Lead (IPT) (LR10)
AQUILA —Fareham
- No degree
- Business
- Annual leave
- Employee assistance programme
Senior Product Manager
Beyond Sports —Basingstoke
- £61,860 - £83,190 a year
- Full-time
- Hybrid work
- Product management
- Agile
- Communication skills
2d
Lead Business Analyst
Allianz —Guildford
- £70,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Agile
- Financial services
- Employee discount
Customer Experience Manager
ATG Entertainment Limited —Woking
- £38,188.12 a year
- Full-time
- Hospitality
- Bar
- Management
Hearing Aid Audiologist, Haslemere & Petersfield
Leightons Opticians & Hearing Care —Petersfield
- £42,000 - £120,000 a year
- Annual leave
- Gym membership
Quick apply
Data & Reporting Team Leader
Abri —Eastleigh
- £57,000 a year
- Full-time
- SQL
- Leadership
- Café
13d

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head of customer experience jobs near liss, ham

HEAD OF MARKETING & PR

Wellington Estates
Stratfield Saye

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Employee discount

Qualifications

Driving Licence
Management
WordPress
Adobe Creative Suite
Graphic design
Analysis skills
Hootsuite
MailChimp
Leadership
Marketing

Full job description

The Head of Marketing & PR will lead and deliver the strategic marketing and communications vision for the Wellington Estate’s diverse portfolio of businesses. This role is responsible for ensuring a consistent, compelling brand presence across multiple sectors while driving commercial performance, customer engagement, and reputation management.

The position oversees marketing strategy and execution across a range of established and growing businesses located on the Estate, including leisure, retail, hospitality, sport, education, and wellness. The successful candidate will ensure all marketing activity is aligned, measurable, and commercially effective.

The Head of Marketing & PR is a key member of the Estate’s Senior Leadership Team, contributing to wider strategic decision-making and helping shape the future direction and growth of the Estate and its businesses.

This is a rare and highly coveted opportunity to influence the marketing trajectory of a unique Estate with a rich history.

KEY RESPONSIBILITIES

Strategic Marketing Leadership

Develop and implement a group-wide marketing and PR strategy across all Estate businesses.
Ensure a consistent brand identity and messaging across the portfolio while maintaining each brand’s individual character.
Identify opportunities to cross-promote businesses across the Estate and maximise visitor engagement.
Lead long-term marketing planning aligned with the Estate’s commercial and growth objectives.

Brand, Communications & PR

Manage the Estate’s brand reputation and public profile across all channels.
Develop and deliver PR campaigns, media relations, and brand storytelling.
Oversee communications, including press releases, editorial content, partnerships, and events.

Digital & Campaign Marketing

Lead digital marketing across websites, social media, email marketing, and paid campaigns.
Ensure marketing campaigns are data-driven, measurable, and ROI focused.
Monitor performance analytics and provide clear reporting.

Creative & Content Development

Oversee the creation of high-quality marketing materials, digital assets, and brand campaigns.
Ideally, contribute to graphic design and visual content creation when required.
Ensure consistent and high-quality visual identity across all brands.

Team Leadership

Manage and develop the marketing team of five, fostering a collaborative and high-performing culture.
Provide mentorship, guidance, and strategic direction to the team.
Manage external agencies and marketing partners where required.

Commercial & Cross-Business Collaboration

Work closely with the General Managers of each business to understand commercial priorities.
Deliver targeted campaigns that drive footfall, bookings, and revenue growth.
Identify opportunities for cross-business advertising, collaboration and estate-wide initiatives.

ESSENTIAL SKILLS & EXPERIENCE

Experience

Minimum 5 years’ experience in a senior marketing leadership role.
Proven experience managing multiple brands, businesses, or business units.
Background in B2C marketing or within a marketing agency environment, managing multiple clients.
Experience leading and managing marketing teams.

Skills & Expertise

Strong strategic marketing and campaign planning ability.
Excellent PR, communications, and brand management experience.
Experience delivering digital and integrated marketing campaigns.
Strong analytical ability with experience measuring marketing performance and ROI.
Ability to work across multiple industries and audiences simultaneously.
Graphic design or creative skills (e.g. Adobe Creative Suite or similar) would be very advantageous.
Proficiency in marketing and content platforms such as Canva, Hootsuite, Mailchimp, WordPress and Google platforms.

THE PERSON

Strategic thinker with strong commercial awareness.
Creative, proactive, and able to generate innovative campaign ideas.
Excellent leadership and team development skills.
Highly organised with the ability to manage multiple priorities.
Passion for building brands and creating meaningful customer experiences.
A good sense of humour and positive attitude.

IMPORTANT INFORMATION

Competitive package.
Full-time, Monday – Friday.
On-site role, no hybrid working.
The role may require occasional work outside standard hours, including evenings, weekends, and bank holidays.
Annual leave: 25 days plus Bank Holidays.
A full driver’s licence is essential.
Excellent staff discounts are available across all Wellington Estate businesses.

PRINTABLE JOB ROLE: HERE

Job Category: Marketing

Job Type: Full Time - Permanent

Job Business: Wellington Estate

Job Location: Wellington Estates, Trowes Lane, Stratfield Saye, Hampshire, RG7 2BT

Apply Now

Refine Your Search

head of customer experience jobs in liss, ham

HEAD OF MARKETING & PR

Head of Operations

New Homes Sales Consultant

Customer Service Manager

Head of Systems

- Admissions Manager

Director of People & Culture

Senior Project Support Professional

Business Engagement and Service Improvement Manager

Head of Central Logistics

Head of Business Intelligence

Customer Assistant - Food - Petersfield Simply Food

Business Development Manager (Defence Sales - Maritime)

Head of Data Engagement and Delivery

Head of Refresh – Integrated Project Team Lead (IPT) (LR10)

Senior Product Manager

Lead Business Analyst

Customer Experience Manager

Hearing Aid Audiologist, Haslemere & Petersfield

Data & Reporting Team Leader

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