Client services occupations Work, Jobs in Lisvane, Crf (with Salaries)

Customer Experience Advisor
Legal & General Investment Management —Cardiff
- From £25,000 a year
- Monday to Friday
- Customer service
- Administrative experience
- Financial services
- Employee discount
- Flexible schedule
1d
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Experience Advisor
LegalAndGeneral —Cardiff
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Financial services
- Employee discount
- Flexible schedule
Quick apply
3d
Customer Service - Customer Service Representative
Multi-Color Corporation —Nantgarw
- Full-time
- Customer service
- Communication skills
Quick apply
Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
11d
Assistant Client Manager x2
Computershare —Bristol
- Full-time
- Hybrid work
- Travel
- Financial services
- Communication skills
- Work from home
6d
Assistant Client Manager
Savills —Cardiff
- Organisational skills
- IT
- Communication skills
- Annual leave
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Customer Account Executive
Reconomy Connect —Bristol
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Consultant, Client Success
The Currency Cloud Services Limited —Cardiff
- Analysis skills
8d
Internal Sales Support - Key Accounts
Motonovo Finance —Cardiff
- Temporary
- Hybrid work
- Microsoft Excel
- Organisational skills
- Time management
- Employee assistance programme
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
Internal Sales Support - Key Accounts
Aldermore Bank PLC —Cardiff
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Time management
Key Account Manager
Admiral —Cardiff
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
Service Delivery Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
3d

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Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
Act as the face of the firm to build trust, resolve queries, and handle escalations / complaints professionally. 2 wellbeing days a year.
Up to £28,000 a year
Quick apply
8d
Executive Assistant, Leadership Support Centre, Central Business Services
Deloitte —Cardiff
With audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with…

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Customer Experience Advisor

Legal & General Investment Management
Cardiff

Apply Now

Job details

Permanent
From £25,000 a year
1 day ago

Benefits

Company pension
Employee discount
Flexible schedule
Car scheme

Qualifications

Pension
Customer service
Administrative experience
Payroll
Financial services
Communication skills

Full job description

Cardiff

Full-time

Customer Service

Hybrid

5966_21911

Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Who we are

Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.

We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.

We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.

Job Description

We’re looking for a Customer Experience Advisor to join our Workplace New Business & Payroll (Client Services) team in Cardiff. This is a predominantly admin-based role supporting pension schemes with contribution queries, payment reconciliation and member pension updates, with a small element of inbound and outbound calls as part of the wider service.

It’s a great opportunity for someone who enjoys organised, detail-focused work and takes pride in providing effective support to schemes. This is a permanent, hybrid position with one day a week in the office and flexible working hours between 7:30am and 5:30pm Monday to Friday. You’ll work 35 hours a week, with a starting salary of £25,000.

What you'll be doing:

Providing day-to-day administrative support across pension scheme servicing activities
Responding to queries by email and delivering a high standard of service
Handling a small number of inbound and outbound calls to support schemes and provide updates
Using spreadsheets and internal systems to reconcile payments and maintain accurate records
Supporting schemes with queries relating to pension contribution submissions
Updating schemes on the status of members’ pensions and resolving general enquiries
Recording customer information accurately across multiple systems and processes
Following internal procedures and regulatory requirements to deliver accurate and efficient outcomes

Who we're looking for:

Strong administrative experience, ideally in a busy operational or customer service environment
Good Excel and spreadsheet skills, with confidence working across multiple systems
Excellent attention to detail, particularly when working with payments, records or data
Strong written communication skills and a professional approach to email handling
Confident verbal communication skills for occasional inbound and outbound calls
Good organisation and prioritisation skills, with the ability to manage a range of queries effectively
A customer-focused mindset and a practical approach to problem-solving
Experience in pensions or financial services administration would be helpful, but is not essential

Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are many discounts we offer – both for our own products and at a range of high street stores and online
We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Apply Now

Refine Your Search

client services occupations jobs in lisvane, crf

Customer Experience Advisor

Client Services Associate/Business Partner

Customer Experience Advisor

Customer Service - Customer Service Representative

Onboarding Specialist

Customer Care Administrator

Assistant Client Manager x2

Assistant Client Manager

Contract Coordinator

Customer Services Coordinator

Customer Account Executive

Consultant, Client Success

Internal Sales Support - Key Accounts

Senior Executive, Customer Success

Internal Sales Support - Key Accounts

Key Account Manager

Service Delivery Manager

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