It graduate support & operations Work, Jobs in Lisvane, Crf (with Salaries)

IT Graduate - Support & Operations
ROCKWOOL Group —Bridgend
- Full-time
- Project management
- Communication skills
- Annual leave
- Sick pay
5d
Business Support Administrator Cardiff
SDS Engineering —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Flexible schedule
Junior Service Delivery Manager
Ericsson —Merthyr Tydfil
- Computer Science
- Engineering
- English
Rugby Development Apprenticeship Programme
The Welsh Rugby Union —Cardiff
- £12,515 a year
- Weekend availability
- Hybrid work
- Marketing
- University
- Free parking
- Employee assistance programme
6d
Senior Digital Business Analyst
Capgemini —Cardiff
- Hybrid work
- Agile
- IT
- Communication skills
Buying Assistant
Harding+ —Avonmouth
- Full-time
- Hybrid work
- Analysis skills
- Free parking
- Employee discount
Quick apply
Project Engineering Manager
NewPrinces Group —Cardiff
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Annual leave
Dosimetrist Healthcare Scientist
Velindre Cancer Centre —Cardiff
- £32,557 - £39,631 a year
- Full-time
- English
- University
2d
Architectural Technician
Wernick Buildings —Port Talbot
- Full-time
- AutoCAD
- Engineering
- Master's degree
- Free parking
- Annual leave
Quick apply
Quantity Surveyor
M Group —Newport
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Project Manager
Associated British Ports —Newport
- Engineering
- ERP systems
- Project management
- Annual leave
- Employee assistance programme
6d
Maintenance Technician
Wernick Buildings —Port Talbot
- Overtime
- Schematics
- Maintenance
- Driving
- Free parking
- Annual leave
Quick apply

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IT Graduate - Support & Operations

ROCKWOOL Group -
Bridgend

Apply Now

Job details

Full-time
5 days ago

Benefits

Annual leave
Company pension
Sick pay

Qualifications

Project management
Communication skills

Full job description

Job Title: IT Graduate – Support & Operations

Location: This position will be based at our IT offices in Pencoed, South Wales.

Ready to help build a better future for generations to come?

In a fast‑moving world, we all share a responsibility to shape a better future. At ROCKWOOL, we’re committed to improving modern life through innovative, sustainable stone wool solutions. Join us and help build a world that works for generations to come.

Your Future Team:

Digital is ROCKWOOL Group’s IT organization that supplies global solutions and connectivity to around 12,000 ROCKWOOL employees in more than 40 countries. Digital is a global organization with around 250 employees of many nationalities.

What you will be doing:

Playing a key role in supporting the KCS initiative, including creating and maintaining high-quality knowledge articles with standardised templates for consistency and clarity
Creating, producing, and continuously improving training materials including instructional videos, tutorials, self-paced modules, and targeted content addressing emerging user needs
Developing high-quality knowledge articles, refining templates, validating existing content, and planning weekly drop-in sessions for newcomers to enhance user satisfaction and reduce support search time
Identifying system issues, knowledge gaps, and process improvements; implementing solutions such as correcting feedback workflows and enhancing article submission requirements
Providing frontline IT support to users during periods of absence or business need, including local hardware tasks such as device replacement and equipment distribution for new hires
Assisting with small IT projects within the Global Service Desk by updating trackers, maintaining notes, attending meetings, and learning to identify and escalate issues early
Participating in a structured PMO Buddy Programme paired with a Project Management Office member to learn project fundamentals including planning, delivery, timelines, risks, and cross-team communication
Gaining real-world experience in project management through gradual, hands-on exposure to complex initiatives from initiation through completion
Working alongside experienced service and project professionals while developing versatile skills across multiple operational and technical domains

What you bring:

Degree level qualification in a relevant subject
Passion and interest for IT and Project Management
Driven and proactive approach to learning
Strong communication skills both written and verbally
Capability to work both independently and collaboratively across cross-functional departments

What we offer:

Competitive Salary
30 days annual leave + Bank Holidays
Company Pension Scheme (Aviva)
Company Bonus Scheme
Westfield Health Cashback Scheme
Life Assurance 4x annual salary
Enhanced Sick Pay Scheme
Subsidised Electric vehicle charging facilities

Who we are

ROCKWOOL are a global leader in stone wool solutions, transforming volcanic rock into safe, sustainable products since 1937. With over 12,000 employees and 51 manufacturing sites in more than 40 countries, our mission is to harness the natural power of stone to enrich modern living.

Sustainability is at the heart of what we do. We actively support 11 United Nations Sustainable Development Goals and champion ocean health through partnerships with the One Ocean Foundation and the Denmark SailGP Team.

We are proud of our diverse and inclusive culture, representing 79 nationalities worldwide. At ROCKWOOL, everyone is valued and respected. Our culture – The ROCKWOOL Way – is built on ambition, responsibility, integrity and efficiency.

Interested?
Ready to make a real impact and help improve living conditions for millions worldwide? Click "Apply" above and join us in shaping a better, more sustainable future.

Interested?

Would you also be proud to enrich society like we do? Click on the apply button above to join us improving modern living conditions for millions of people worldwide.

Closing Date: 26th July 2026

Apply Now

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it graduate support & operations jobs in lisvane, crf

IT Graduate - Support & Operations

Business Support Administrator Cardiff

Junior Service Delivery Manager

Rugby Development Apprenticeship Programme

Senior Digital Business Analyst

Buying Assistant

Project Engineering Manager

Dosimetrist Healthcare Scientist

Architectural Technician

Quantity Surveyor

Project Manager

Maintenance Technician

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