Machine learning engineer Work, Jobs in Lisvane, Crf (with Salaries)

Customer Service and Office Manager
Bridge Coffee Roasters —Hengoed
- £34,000 - £37,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
- Free parking
Quick apply
14h
Software Development Engineer in Test
Crowdcube —Cardiff
- Up to £55,000 a year
- Hybrid work
- Agile
- AI
14d
Video Data Capture for AI in Construction (1 Day/Week)
CloudFactory —Newport
- Part-time
- Communication skills
Quick apply
HR - Training Manager
The Royal Mint —Llantrisant
- £1 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Training & development
- AI
- Free parking
- Annual leave
Senior Operations Manager
Sero —Cardiff
- £58,000 - £65,000 a year
- 8 hour shift
- Hybrid work
- Team management
- Contracts
- Budgeting
- Annual leave
- Flexible schedule
Quick apply
11d
Senior Data Engineer (Machine Learning (ML))
Maritime and Coastguard Agency —Cardiff
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Machine learning
- Travel
- Annual leave
- Employee assistance programme
10d
Clinical Research Associate, South West England
IQVIA —Portishead
- Full-time
- No degree
- Recruiting
- AI
Innovation Manager - Fixed Term Contract
International Baccalaureate —Cardiff
- £54,927 - £124,208 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
4d
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Referral programme
Quick apply
Social Media and AI Content Creator
Genpower Ltd —Newport
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- In-person
- AI
- Free parking
- Employee discount
Quick apply
Voice Actor - Freelance AI Trainer Project
Meridial —Cardiff
- £6 - £65 an hour
- Remote
- AI
- Communication skills
- Annual leave
Head of IT
Central Support —Bristol
- £55,000 - £65,000 a year
- Full-time
- POS
- Budgeting
- AI
- Annual leave
- Employee discount
Quick apply
AI Outcomes & Automation Consultant
OFGEM —Cardiff
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- AI
- Flexible schedule
14d
Head of Digital ( 12 Month Fixed Term Contract)
Vivobarefoot —Bristol
- Hybrid work
- Computer Science
- Engineering
- Team management
11d
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Recruiting
Quick apply
Associate, Analyst NAA Operations CoE, Audit and Assurance
Deloitte —Cardiff
- Hybrid work
- Microsoft Word
- AI
- Communication skills
Lead AI & Automation Outcomes Consultant
OFGEM —Cardiff
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Flexible schedule
Senior Delivery Manager
Scrumconnect Consulting —Bridgend
- £56,000 - £75,000 a year
- Hybrid work
- AI
Systems Integration & Test Lead Engineer
General Dynamics Mission Systems - United Kingdom —Blackwood
- £59,200 - £80,000 a year
- Full-time
- Hybrid work
- Machine learning
- Mentoring
- AI
Quick apply
Gen Ai Engineer
Creditsafe —Cardiff
- Full-time
- Machine learning
- AI
- Work from home
Quick apply
3d

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machine learning engineer jobs near lisvane, crf

Customer Service and Office Manager

Bridge Coffee Roasters -
Hengoed

Quick apply

Job details

Full-time
£34,000 - £37,000 a year
14 hours ago

Benefits

Free parking
On-site parking

Qualifications

CRM software
Contract management
Facilities management
Coaching
ERP software
Continuous improvement
Continuous improvement cycles oversight
Team management
Organisational skills
Management reporting
Customer support
Customer interaction
AI
Leadership
Communication skills

Full job description

Customer Service & Office Manager

Location: Ystrad Mynach (Head Office)
Salary: £34,000 - £37,000 per annum

About Bridge Coffee Roasters

At Bridge Coffee Roasters, we're passionate about delivering exceptional coffee experiences backed by outstanding customer service. We're looking for a proactive and experienced Customer Service & Office Manager to lead our customer service team, oversee the smooth running of our head office, and play a key role in driving operational excellence.

If you're an experienced people manager who enjoys improving processes, delivering outstanding customer experiences, and making a real impact, we'd love to hear from you.

The Role

As our Customer Service & Office Manager, you'll lead our Customer Service Advisors and Field Service Coordinator while ensuring our customers receive a consistently excellent service.

You'll take ownership of customer satisfaction, service performance, office operations, and the commercial success of our Preventative Maintenance (PM) and Pressure Systems Safety Regulations Inspection (PSSR) programmes. You'll also champion continuous improvement, using technology and AI to enhance service delivery wherever possible.

Key Responsibilities

Lead, coach and develop the Customer Service team.
Manage the day-to-day operation of our customer service function and head office.
Take ownership of customer satisfaction (NPS & CSAT) and resolve complex customer escalations.
Ensure Service Level Agreements (SLAs) are consistently achieved.
Oversee the Field Service Coordinator, ensuring efficient scheduling of engineers and service activities.
Deliver revenue targets for Preventative Maintenance (PM) and Pressure Systems Safety Regluation Inspections (PSSR) programmes.
Monitor performance metrics and produce regular management reports.
Identify and implement process improvements to increase efficiency and service quality.
Support the introduction of AI and digital tools to improve customer service.
Manage office facilities, suppliers, onboarding activities and day-to-day administration.
Work closely with the senior leadership team to improve service delivery and business performance.

What We're Looking ForEssential

Proven experience managing a customer service or operations team.
Strong leadership and people management skills.
Experience handling customer escalations and delivering excellent customer service.
Commercial awareness with experience working towards performance or revenue targets.
Experience using CRM and ERP systems.
Excellent organisational and communication skills.
A proactive approach to problem-solving and continuous improvement.

Desirable

Experience within a field service or technical service environment.
Knowledge of preventative maintenance or service contract management.
Experience using AI or digital tools to improve operational efficiency.
Experience within the coffee, catering equipment or foodservice industry.

What You'll Bring

You'll be a confident leader who enjoys developing people, improving processes and delivering exceptional customer experiences. You'll thrive in a fast-paced environment, be highly organised, and enjoy working collaboratively across multiple teams.

Why Join Bridge Coffee Roasters?

At Bridge Coffee Roasters, we believe great service comes from great people and great systems. We work with calm confidence, continually improving the way we support our customers and each other.

This is an exciting opportunity to join a growing business where you'll have the autonomy to make improvements, lead a fantastic team and play a key role in shaping the future of our customer service operation.

Salary: £34,000 - £37,000 per year

Location: Ystrad Mynach (Head Office)

If you're ready to take the next step in your management career, we'd love to hear from you.

Pay: £34,000.00-£37,000.00 per year

Benefits:

Free parking
On-site parking

Experience:

Customer Service Management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

machine learning engineer jobs in lisvane, crf

Customer Service and Office Manager

Software Development Engineer in Test

Video Data Capture for AI in Construction (1 Day/Week)

HR - Training Manager

Senior Operations Manager

Senior Data Engineer (Machine Learning (ML))

Clinical Research Associate, South West England

Innovation Manager - Fixed Term Contract

Senior Analyst - Data Enrichment

Social Media and AI Content Creator

Voice Actor - Freelance AI Trainer Project

Head of IT

AI Outcomes & Automation Consultant

Head of Digital ( 12 Month Fixed Term Contract)

Graduate Business Operations Associate

Associate, Analyst NAA Operations CoE, Audit and Assurance

Lead AI & Automation Outcomes Consultant

Senior Delivery Manager

Systems Integration & Test Lead Engineer

Gen Ai Engineer

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