Learning and development Work, Jobs in Little Bentley, Ess (with Salaries)

Training & Development Coordinator
Fred. Olsen —Ipswich
- Part-time
- Microsoft Powerpoint
- Customer service
- Research
- Employee discount
6d
Head Of People and Culture
Stoke by Nayland Resort —Stoke by Nayland
- From £40,000 a year
- Full-time
- Human resources
- Recruiting
- Contracts
- Free parking
- Store discount
Quick apply
7d
Project Coordinator
Suffolk County Council —Ipswich
- £34,434 a year
- Hybrid work
- Communication skills
- Annual leave
Training Manager
Balfour Beatty —Ipswich
- Microsoft Office
- Continuous improvement
- Team management
- Annual leave
Customer Services Coordinator
Samskip —Ipswich
- Hybrid work
- English
- Communication skills
- Free parking
Employability & Enterprise Officer
University of Suffolk —Ipswich
- £33,002 - £36,636 a year
- Full-time
- Annual leave
- Employee assistance programme
Technical Operations Manager
Pinnacle Group —Clacton-on-Sea
- £50,000 - £60,000 a year
- Electrical experience
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Learning Data Analyst
University of Suffolk —Ipswich
- £33,002 - £36,636 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Training Advisor
Geotech Sub Alliance —Ipswich
- Microsoft Office
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Disability and Wellbeing Advisor
University of Suffolk —Ipswich
- £37,694 - £42,254 a year
- Full-time
- University
- Annual leave
- Employee assistance programme
Training Coordinator
Geotech Sub Alliance —Ipswich
- Microsoft Office
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
4d
Employability & Enterprise Officer (Fixed Term)
University of Suffolk —Ipswich
- £33,002 - £36,636 a year
- Full-time
- Annual leave
- Employee assistance programme
Governance Officer
Colchester City Council —Colchester
- £29,319 - £30,616 a year
- Full-time
- Presentation skills
- Employee discount
Consulting Trainer
RSM UK —Ipswich
- Full-time
- Hybrid work
- Presentation skills
- Training & development
- Communication skills
8d
Senior Learning and Development Coordinator
Consensus —Colchester
- £30,000 a year
- Full-time
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Inclusive Learning Coordinator
Eastern Education Group —Ipswich
- £23,730 - £25,720 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Work Based Learning Manager - Construction Crafts
COLCHESTER INSTITUTE —Colchester
- £44,579.08 - £45,906.64 a year
- Full-time
- Continuous improvement
- Recruiting
- Training & development
Quick apply
3d
Employment Advisor
Realise Futures —Ipswich
- £27,150 a year
- Full-time
- Annual leave
8d
Head of People Business Partnering and Operations
University of Suffolk —Ipswich
- £50,253 - £58,226 a year
- Full-time
- Human resources
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
Intervention Lead
Keys Children —Colchester
- £28,288 - £33,249 a year
- Full-time
- Management
- Education
- Training & development
- Employee discount
- Referral programme
Quick apply

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learning and development jobs near little bentley, ess

Training & Development Coordinator

Fred. Olsen -
Ipswich

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Job details

Part-time | Fixed term contract
6 days ago

Benefits

Employee discount

Qualifications

Microsoft Powerpoint
Sales support
Customer service
Coaching
Microsoft Office Suite
Research
Staff training
Organisational skills
Professional development mentoring
Training & development
Sales and customer service experience
Team motivation leadership
Learning and development experience
Communication skills

Full job description

Category:

Training & Development

Vacancy Type:

Contract

Part Time

Salary:

Competitive

Closing Date:

Tue, Aug 25, 2026

Location:

Ipswich

Benefits:

Standard

Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.

We’re looking for a Training & Development Coordinator to join our team. This varied role offers the opportunity to make a real difference across Reservations, Guest Services and onboard sales, while developing your own skills and experience. If you’re a natural coach, confident communicator and passionate about helping others succeed, we’d love to hear from you!

Are you passionate about training, coaching, sales and delivering exceptional customer service? Do you have a talent for inspiring others and helping people develop their skills?

We’re looking for a Reservations & Guest Services Training & Development Coordinator to support our Training & Development Lead in delivering an outstanding learning experience for our Reservations and Guest Services teams.

This is a varied and rewarding role, combining training delivery, coaching, sales support, product knowledge and performance development. You’ll play an important part in ensuring our Reservations teams are equipped with the knowledge, skills and confidence to maximise every sales opportunity while consistently delivering an exceptional customer experience. You’ll also take responsibility for supporting our Future Cruise Sales Managers, ensuring they have the product knowledge, systems training and sales skills needed to make bookings accurately and confidently.

Your responsibilities will include:

Supporting the creation and delivery of product, destination, sales and process training.
Delivering engaging training sessions and presentations to Reservations and Guest Services colleagues.
Leading induction and follow-up training for new starters when required.
Providing one-to-one coaching and development to Reservations colleagues.
Carrying out live listening and providing constructive feedback to help colleagues develop their sales and customer service skills.
Working closely with Team Leaders and the Training & Development Manager to identify development needs and ensure these are effectively addressed.
Managing the induction, system and product training of Future Cruise Sales Managers.
Providing ongoing system training and support, including I Travel system integration.
Ensuring Future Cruise Sales Managers make bookings accurately and in line with required procedures.
Building strong relationships with our onboard sales teams and acting as an effective two-way communication channel.
Communicating reservations information, sales campaigns and key messages to onboard cruise sales colleagues.
Supporting the development and maintenance of training materials, Safety & Quality Manual documentation and departmental processes.
Researching new training approaches and materials to continuously improve our learning and development offering.
Supporting staff ship visits, educational trips, consumer cruise shows and other events where required.
Providing Reservations support during peak periods and assisting the wider team as required.

We’re looking for someone who is confident, enthusiastic and passionate about helping others succeed, ideally you will have:

Previous experience in training, coaching or developing colleagues.
Experience within a sales and/or customer service environment.
Excellent communication and presentation skills, with the confidence to engage people at all levels.
A strong understanding of sales and customer service principles.
The ability to motivate others and lead by example.
Excellent written and verbal communication skills.
Strong organisational skills and the ability to manage a varied workload.
Good working knowledge of Microsoft Office, including PowerPoint.
A high level of product and process knowledge, with the ability to quickly understand and communicate complex information.
A flexible and collaborative approach, with a willingness to support the wider department when required.

Experience within the travel or cruise industry would be advantageous, as would knowledge of our products and onboard operations. Qualifications in Customer Service, Contact Centre Operations, Leadership & Management, Coaching or Training would be desirable. However, we’re equally interested in candidates who can demonstrate the right experience, skills and passion for training and development.

This is a part-time, fixed-term maternity cover contract for 12 months, working 21 hours per week. Mondays will be required in the office, with flexibility around the remaining working days.

Fred. Olsen Cruise Lines offer a wide range of benefits including Axa Health medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme.

Attached to this advert you will find a full job description and details of our Company benefits on offer.

Our Values:

We are one team - Working together, supporting each other and recognising that every role plays a part.

We are ambitious - Always looking for opportunities to improve and deliver more for our guests, colleagues and business.

We are curious - Asking questions, seeking new ideas and learning from the world around us.

We are real - Bringing our authentic selves to work and creating genuine connections.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

Apply Now

Refine Your Search

learning and development jobs in little bentley, ess

Training & Development Coordinator

Head Of People and Culture

Project Coordinator

Training Manager

Customer Services Coordinator

Employability & Enterprise Officer

Technical Operations Manager

Learning Data Analyst

Training Advisor

Disability and Wellbeing Advisor

Training Coordinator

Employability & Enterprise Officer (Fixed Term)

Governance Officer

Consulting Trainer

Senior Learning and Development Coordinator

Inclusive Learning Coordinator

Work Based Learning Manager - Construction Crafts

Employment Advisor

Head of People Business Partnering and Operations

Intervention Lead

I want to receive the latest job alerts for learning and development in little bentley, ess

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