Work, Jobs in Sudbury, Eng (with Salaries)

Customer Resolution Centre Advisor - part time 23hr pw
Delta Housing —Chelmsford
- £18,865 a year
- Part-time
- Hybrid work
- CRM software
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
5h
Retail Team Member Saffron Walden
Cook Trading Limited —Saffron Walden
- £13.45 an hour
- Part-time
- Customer service
- No experience needed
- School
- Annual leave
- Employee discount
6h
LGR Head of Programme Management Office
Suffolk County Council —Ipswich
- £74,716 - £84,404 a year
- Full-time
- Hybrid work
- Management
9h
LGR Communications and Engagement Lead
Suffolk County Council —Ipswich
- £74,716 - £84,404 a year
- Full-time
- Hybrid work
- Communication skills
9h
Kitchen staff / 698 - The Picture Palace, Braintree
J D Wetherspoon plc —Braintree
- £12.91 an hour
- Weekend availability
- Bar
- Customer service
- No experience needed
- Annual leave
- Employee discount
9h
Receptionist/Administrator - Emergency Department
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Part-time
- Patient monitoring
- Front desk
- Communication skills
11h
Healthcare Assistant
Hertfordshire Partnership NHS Foundation Trust —Colchester
- £28,392 - £31,157 a year
- Full-time
11h
Tesco Shift Leader - West Mersea
Tesco UK —Colchester
- £15.59 - £16.86 an hour
- Full-time
- Customer service
- Employee discount
13h
Tesco Colleague - Haverhill
Tesco UK —Haverhill
- £13.28 - £14.55 an hour
- Part-time
- Customer service
- School
13h
Maintenance - Maintenance Operative - MA1
Parkdean Resorts —Clacton-on-Sea
- Weekend availability
- Guest services
- Resort
- Store discount
- Employee assistance programme
Quick apply
14h
Team Member
Greggs —Witham
- £11.03 - £12.91 an hour
- Customer service
- Cleaning
- Employee discount
Quick apply
14h
FULL TIME FRONT OF HOUSE TEAM MEMER LIVE IN/LIVE OUT
The bell balsham —Cambridge
- From £12.71 an hour
- Weekend availability
- Basic maths
- Maths
- POS
Quick apply
14h
Store Assistant
Toolstation —Maldon
- £12.87 an hour
- Part-time
- Customer service
- Employee discount
16h
Patient Pathway Assistant (Radiology Receptionist)
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,272 a year
- Weekend availability
- Organisational skills
- Front desk
- Hospital experience
17h
Healthcare Assistant - Theatres
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,272 a year
- Full-time
- Patient monitoring
- No experience needed
- Patient care
17h
Sandwich Artist
Subway —Halstead
- £10.85 - £12.71 an hour
- Serving
- Customer service
- Cleaning
Quick apply
18h
Customer Service Advisor - Part Time, Fixed Term Contract
Cloud —Colchester
- £15,862.08 a year
- 8 hour shift
- Remote
- Communication skills
- Life insurance
Quick apply
18h
Team Member - Part Time
Lovisa —Braintree
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Cleaning
- Employee discount
- Referral programme
Quick apply
18h
Store Colleague - Convenience
Morrisons —Witham
- £10.85 - £12.71 an hour
- Nights as needed
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
19h
Retail Customer Service Assistant - Nights
BP Retail —Newmarket
- Night shift
- Serving
- Café
- Annual leave
- Employee assistance programme
19h

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Customer Resolution Centre Advisor - part time 23hr pw

Delta Housing
Chelmsford

Apply Now

Job details

Part-time
£18,865 a year
5 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
GCSE
NVQ
Customer interaction
Outbound calling
Communication skills

Full job description

We are looking for a Customer Resolution Centre Advisor on a part time basis of 23 hours per week, to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing.

What you'll be doing

Provide exceptional customer service across multimedia channels for first-time query resolution.
Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required.
Demonstrate empathy in customer interactions, recognising diversity.
Resolve dissatisfaction at the first point of contact, escalating when needed.
Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams.

What we are looking for

GCSE, NVQ or equivalent, or equivalent demonstrable prior learning
Excellent communication skills
High level of computer literacy covering office systems as well as CRM databases and systems
Experience of working in a customer focused organisation
Experience of customer care technique

Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum.

Benefits

The salary for this post will be £18,865 Per Annum.
Learning and development opportunities
Healthcare cash plan
Robust employee reward and recognition programme
Free and confidential Employee Assistance Programme
Volunteering programme
Competitive pension scheme
25 days annual leave pro rata per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
23 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

INDAD

We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive.

We want to be an organisation that cares about our customers and communities and is determined to make a difference. We'll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Apply Now

Refine Your Search

jobs in sudbury, eng

Customer Resolution Centre Advisor - part time 23hr pw

Retail Team Member Saffron Walden

LGR Head of Programme Management Office

LGR Communications and Engagement Lead

Kitchen staff / 698 - The Picture Palace, Braintree

Receptionist/Administrator - Emergency Department

Healthcare Assistant

Tesco Shift Leader - West Mersea

Tesco Colleague - Haverhill

Maintenance - Maintenance Operative - MA1

Team Member

FULL TIME FRONT OF HOUSE TEAM MEMER LIVE IN/LIVE OUT

Store Assistant

Patient Pathway Assistant (Radiology Receptionist)

Healthcare Assistant - Theatres

Sandwich Artist

Customer Service Advisor - Part Time, Fixed Term Contract

Team Member - Part Time

Store Colleague - Convenience

Retail Customer Service Assistant - Nights

I want to receive the latest job alerts for jobs in sudbury, eng

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