Service representative Work, Jobs in Little Bentley, Ess (with Salaries)

Call Centre Representative
John Grose —Ipswich
- From £28,165.59 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Flexible schedule
Quick apply
1d
Community Outreach Domestic Abuse Practitioner
The Next Chapter (East of England) —Colchester
- £26,821 - £30,011 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
14d
Sales Executive
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
Cleaning Services Manager
Sodexo —Colchester
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
8d
Commercial Finance Broker
Fairmont Consulting Ltd —Colchester
- £27,500 - £50,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Collections Officer
Corpay —Ipswich
- Full-time
- Computer literacy
- Conflict management
- Computer skills
- Life insurance
Claims Handler-Credit Hire/Personal Injury
Gallagher Bassett —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
Customer Advisor
B&Q —Colchester
- £13.10 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
15h
LGV Class 1 Driver
Jenkins Shipping Co Ltd —Felixstowe
- £14.57 - £18.22 an hour
- 8 hour shift
- No experience needed
- Driving
- Mechanical knowledge
- Free parking
- Life insurance
Quick apply
Optometrist
SpaMedica —Colchester
- £58,402 - £66,204 a year
- Full-time
- Patient care
- Work from home
- Employee discount
Quick apply
Hilti Store Representative
HILTI —Ipswich
- Organisational skills
- Annual leave
- Employee discount
Facilities & Reception Coordinator
First Response Group —Ipswich
- £14 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Front desk
Quick apply
10d
Sales Manager Ipswich
Glyn Hopkin —Ipswich
- £40,000 a year
- Customer service
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Communication skills
- Negotiation
- Annual leave
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- ERP systems
- English
- Continuous improvement
- Free parking
- Annual leave
Junior Business Development Rep
LabX Media Group —Sudbury
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
HR Business Partner
Kier Group —Ipswich
- Part-time
- Hybrid work
- Travel
- Human resources
- Contracts
- Flexible schedule
Claims Handler – Motor & Third Party Property Damage
Claims Recruitment Services —Colchester
- Organisational skills
3d
Communication Aids Assistant (CAA)
West Suffolk NHS Foundation Trust —Ipswich
- £28,392 - £31,157 a year
- Part-time
- No experience needed
- Presentation skills
- Organisational skills
17h
Clinical Sales Specialist - East Anglia
Zimmer Biomet —Colchester
- Full-time
- Salesforce
- Bachelor's degree
- No degree
- Health & wellbeing programme

I want to receive the latest job alerts for service representative in little bentley, ess

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Call Centre Representative

John Grose -
Ipswich

Quick apply

Job details

Permanent | Full-time
From £28,165.59 a year
1 day ago

Benefits

Cycle to work scheme
Company pension
Employee discount
Flexible schedule
On-site parking

Qualifications

Live chat
Microsoft Word
Vehicle service booking
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Vehicle maintenance checks
Appointment booking and call handling
Data entry
Customer interaction
Outbound calling
Communication skills
Add-on sales

Full job description

We are looking to recruit an enthusiastic, motivated and confident individual to join the team at our Contact Centre in Ipswich. Our team deals with various aftersales enquiries across our Ford, Peugeot, Citroen, Omoda, Jaecoo, Chery, Geely and Kia dealerships.

Main Responsibilities will include:

· Accurately create bookings as required, covering any costs and customers requirements, such as loan cars, collection service etc.

· Carry out after visit customer satisfaction calls to ensure that we have delivered the highest level of customer satisfaction.

· Utilise various applications to accurately quote for servicing, repairs etc. and to highlight any future work, including any outstanding recalls.

· Proactively carry out various outbound tasks, including service reminders, vehicle health check re-inspections and customer satisfaction calls.

· Discuss and promote any additional upsells that are applicable, including service packages.

· Ensure all customer records are accurately inputted and maintained, observing GDPR guidelines.

· Deal with live chat and various online booking portals.

Skills Required:

· Good communication skills, especially listening, as that will allow you to ask better, more relevant, questions of customers.

· Empathy is important as you may be handling contacts from customers in difficult situations, so having natural empathy makes it much easier to build rapport with these customers.

· An ability to multitask will prove vital, as you will have to switch between multiple systems while helping customers and switch channels frequently – from the phone to email, for example.

· Natural problem solver, able to work to a high level of accuracy.

· Computer literate.

· Work well independently (on calls) as well as part of a team to achieve department targets.

Working Hours

Up to 42.5 hours per week, Monday to Friday between 07:45 and 18:00.
Our team works on a shift basis, either 08:00-17:00 or 09:00-18:00 and approximately 1 in 4 Saturdays on a rota basis.

Part-time/ flexible working hours would be considered for the right candidate.

Salary

£28,165.59 p.a. basic wage (42.5 hour working week), along with a motivational bonus scheme which means an OTE of between £30,000 - £33,000 p.a.

Inclusion & Accessibility

John Grose Group is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We welcome applications from people of all backgrounds, experiences, and abilities. If you require any adjustments during the recruitment process, please let us know — we’re here to support you.

We employ over 300 staff and offer long-term career progression across multiple disciplines. We encourage all colleagues to develop the skills that help them fulfil their potential while contributing to a workplace that is inclusive, respectful, and equitable.

If this sounds like the opportunity you're looking for, please apply using this form or email a copy of your CV to [email protected]

Job Types: Full-time, Permanent

Pay: From £28,165.59 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
On-site parking

Ability to commute/relocate:

Ipswich IP3 9BE: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service representative jobs in little bentley, ess

Call Centre Representative

Community Outreach Domestic Abuse Practitioner

Sales Executive

Cleaning Services Manager

Commercial Finance Broker

Collections Officer

Claims Handler-Credit Hire/Personal Injury

Customer Advisor

LGV Class 1 Driver

Optometrist

Hilti Store Representative

Facilities & Reception Coordinator

Sales Manager Ipswich

Wayleave Warden

Repairs Customer Service Representative

Junior Business Development Rep

HR Business Partner

Claims Handler – Motor & Third Party Property Damage

Communication Aids Assistant (CAA)

Clinical Sales Specialist - East Anglia

I want to receive the latest job alerts for service representative in little bentley, ess

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