Social housing contractor Work, Jobs in Little Brickhill, Bkm (with Salaries)

Complaint Resolution Officer
Amplius —Milton Keynes
- £35,224 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
7d
Supervisor
Mears Group —Milton Keynes
- Up to £37,597.46 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
10d
Planner
Mears Group —Milton Keynes
- Up to £29,303.90 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Planner/Works Programmer
Mears Group —Milton Keynes
- Up to £29,303.90 a year
- Full-time
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Development Manager
Places for People —Milton Keynes
- £60,000 - £68,000 a year
- Management
- Presentation skills
- Budgeting
- Employee assistance programme
- Employee discount
2d
Asset Surveyor
SettleParadigm —Letchworth
- £50,677 a year
- Full-time
- Customer service
- Maintenance
- Project management
- Free parking
Quick apply
10d
Contract Performance Manager
Amplius —Milton Keynes
- £56,109.27 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Contracts
9d
Resident Liaison Officer – Planned Maintenance x 2
Morgan Sindall Property Services Limited —Welwyn Garden City
- £30,000 - £35,000 a year
- Full-time
- Administrative experience
- Employee assistance programme
- Employee discount
3d
Aftercare Officer (18-FTC)
Chime Housing —Watford
- £26,650 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
3d
Assistant Contracts Manager
United Infrastructure —Thame
- Full-time
- Microsoft Excel
- Data analysis skills
- Team management
Quick apply
Building Safety Manager (RP0041)
Welwyn Hatfield Borough Council —Welwyn Garden City
- £50,696 - £53,953 a year
- Hybrid work
- Presentation skills
- IT
- Construction experience
- Free parking
- Annual leave
Head of Health and Safety
Chime Housing —Watford
- £65,000 - £75,000 a year
- Full-time
- Communication skills
- Annual leave
8d
Joiner
Places for People —Milton Keynes
- £37,708.84 a year
- Overtime
- Computer literacy
- Maintenance
- Annual leave
- Sick pay
8d
Electrician
Wates —Milton Keynes
Lead Scaffolder
Mears Group —Milton Keynes
- Up to £48,321 a year
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount
Installations Engineer
Sureserve —Luton
- £35,000 - £40,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply
Installations Engineer
Aaron Services —Luton
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Project Manager
United Infrastructure —Thame
- Full-time
- Microsoft Excel
- Data analysis skills
- Team management
Quick apply
Gas Installation Engineer
Aaron Services —Stevenage
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Gas Installation Engineer
Sureserve —Stevenage
- £40,000 - £45,000 a year
- Customer service
- Driving
- Annual leave
- Employee assistance programme
Quick apply

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social housing contractor jobs near little brickhill, bkm

Complaint Resolution Officer

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£35,224 a year
7 days ago

Qualifications

Stakeholder liaison
Complaint handling
Customer interaction
Communication skills

Full job description

Join Amplius as a Complaint Resolution Officer, where you'll investigate complaints, support fair outcomes, and help improve our services. Working closely with colleagues, contractors and customers, you'll make sure every complaint is handled with empathy, transparency and in line with the highest service standards.

Salary: £35,224 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid - weekly office presence in Milton Keynes or Rushden with occasional travel for meetings or training. Office-based 5 days per week during initial training.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Investigate customer complaints, gathering evidence and working with colleagues and contractors to achieve fair outcomes.
Provide clear, empathetic updates to customers throughout the complaint process.
Ensure complaints are managed within agreed timescales and in line with service standards and regulatory requirements.
Maintain accurate complaint records, monitor actions and manage compensation where appropriate.
Identify lessons learned from complaints and share feedback to support service improvements.
Build positive relationships with teams, contractors and stakeholders while promoting a strong complaints culture.

What you’ll need to thrive in this role

Experience handling complex or escalated complaints within social housing, public services or a regulated sector.
Understanding of complaint handling best practice and the Housing Ombudsman’s Complaint Handling Code.
Strong communication and investigation skills, with the ability to handle sensitive situations fairly and professionally.
Ability to manage a busy caseload, prioritise work and maintain accurate records.
A customer-focused and resilient approach, with strong problem-solving skills and a commitment to equality and continuous improvement.

Important - DBS clearance and right to work in the UK are essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 23 August

Interviews in Milton Keynes: 15 September

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have a week to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

social housing contractor jobs in little brickhill, bkm

Complaint Resolution Officer

Supervisor

Planner

Planner/Works Programmer

Development Manager

Asset Surveyor

Contract Performance Manager

Resident Liaison Officer – Planned Maintenance x 2

Aftercare Officer (18-FTC)

Assistant Contracts Manager

Building Safety Manager (RP0041)

Head of Health and Safety

Joiner

Electrician

Lead Scaffolder

Installations Engineer

Installations Engineer

Project Manager

Gas Installation Engineer

Gas Installation Engineer

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