Staff software engineer Work, Jobs in Little Walden, Ess (with Salaries)

IT Support Technician
ITHelpDirect Ltd —Harlow
- £26,436 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Work from home
Quick apply
9d
Staff Software Engineer - Storage
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Software development
- Agile
1d
IT Infrastructure Technician
Unity Schools Partnership —Haverhill
- £30,024 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
Senior Software Engineer - FTC
Public Library of Science —Cambridge
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave
Staff DevOps Engineer
Renesas Electronics —Cambridge
- Full-time
- DevOps
- Windows
- AWS
- Free parking
- Referral programme
Quick apply
Staff Private Cloud Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- DevOps
- APIs
- Linux
Staff Firmware Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- Agile
- Linux
- Leadership
Machine Learning Engineer | Neurobiology | Dr Albert Cardona | LMB 2611
UK Research and Innovation (UKRI) —Cambridge
- £52,253 - £60,834 a year
- Full-time
- Doctoral degree
- Computer Science
- Engineering
1d
Staff AI Platform Engineer
Altos Labs —Cambridge
- £97,300 - £128,000 a year
- Computer Science
- Master's degree
- AWS
Senior Technical Staff Engineer - Architect (SoC)
Microchip Technology —Cambridge
- Full-time
- Computer Science
- Engineering
- Master's degree
Senior Front-End Software Engineer
Cyted Health —Cambridge
- £58,000 - £72,000 a year
- Full-time
- Hybrid work
- AWS
- APIs
- Life insurance
Sr Staff AI Software Development Engineer
Renesas Electronics —Cambridge
- Full-time
- Hybrid work
- Azure
- Management
- Doctoral degree
- Annual leave
- Life insurance
Quick apply
Staff Engineer (ML Engineer)
Graphcore —Cambridge
- Machine learning
- Linux
- Python
- Annual leave
School IT Technician
Croft MSP —Hertford
- Full-time
- IT
- In-person
- School
- Employee discount
Quick apply
4d
Senior/Staff Research Software Engineer
Riverlane —Cambridge
- £80,000 - £110,000 a year
- Full-time
- Computer Science
- Master's degree
- C++
- Annual leave
- Life insurance
Quick apply
8d
Server CPU Clock Physical Design Engineer, Staff level - Cambridge, UK
Qualcomm —Cambridge
- Doctoral degree
- Engineering
- Master's degree
- Employee stock purchase plan
- Employee assistance programme
Staff Software Engineer (ML QA)
Graphcore —Cambridge
- Management
- Doctoral degree
- Computer Science
- Annual leave
- Employee assistance programme
Production Electronics Engineer
Blighter Surveillance Systems Limited —Saffron Walden
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
Staff Product Security Engineer
Altium —Cambridge
- Full-time
- AWS
- Bachelor's degree
- APIs
Quick apply
Engineer, Staff
Qualcomm —Cambridge
- Doctoral degree
- Computer Science
- Engineering
1d

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IT Support Technician

ITHelpDirect Ltd
Harlow

Quick apply

Job details

Permanent | Full-time
£26,436 - £30,000 a year
9 days ago

Benefits

Company car
Company pension
Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Customer service
LAN
Technical support
CompTIA Network+
IT support
IT
Communication skills
CompTIA A+

Full job description

As an IT Support Engineer working for a Managed Service Provider (MSP), you will primarily support schools, ensuring their IT systems and infrastructure operate smoothly. This role involves providing both remote and onsite support to meet the unique IT needs of educational institutions. You will deliver a high standard of customer service, ensuring technology supports teaching, learning, and administration effectively. The position includes a company-provided car to facilitate travel to client sites and offers a mix of onsite and remote work.

Key Responsibilities

Client Support

Act as the first point of contact for IT support requests from school staff, troubleshooting and resolving hardware, software, and network issues.
Provide tailored IT solutions that align with the operational and educational needs of schools.
Maintain positive client relationships through effective communication and timely issue resolution.

Onsite and Remote Assistance

Deliver onsite IT support at client schools, using the company-provided car for travel.
Perform remote diagnostics and provide resolutions when possible, ensuring minimal disruption to school operations.

Educational Technology Support

Manage and support the deployment of learning management systems (LMS), educational software, and classroom technology (e.g., interactive whiteboards, projectors, tablets).

System Maintenance and Monitoring

Perform regular system checks, updates, and maintenance to ensure secure and efficient operation.
Monitor network performance, troubleshoot connectivity issues, and implement solutions to improve reliability.

Compliance and Safeguarding

Ensure IT systems comply with data protection regulations (e.g., GDPR) and adhere to safeguarding policies in educational settings.
Implement and maintain secure access controls and data management practices.

Asset and Vendor Management

Maintain an inventory of hardware, software, and warranties for client schools.
Coordinate the procurement, installation, and secure disposal of IT assets.
Liaise with third-party vendors to resolve escalated issues or arrange warranty repairs.

Documentation and Reporting

Maintain detailed records of support tickets, solutions provided, and maintenance activities.
Provide regular reports to clients on the performance and health of their IT infrastructure.

Skills and Qualifications

Technical Expertise: Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, networking (LAN/WAN), and troubleshooting hardware/software issues.
Customer Service: Excellent interpersonal skills with the ability to build trust and maintain strong client relationships.
Problem-Solving: Analytical mindset with the ability to resolve issues effectively and efficiently.
Adaptability: Flexible approach to working remotely and onsite, with the ability to manage multiple schools and client priorities.
Communication: Clear and professional verbal and written communication, especially when dealing with non-technical users.

Preferred Experience

Previous experience supporting IT systems in educational environments or for school clients.
Familiarity with safeguarding policies and practices.
Relevant certifications, such as CompTIA A+, Network+, Microsoft 365 Certified: Modern Desktop Administrator, or Google Certified Professional (not essential)

Key Benefits

Company Car Provided: Facilitates efficient travel to client sites, ensuring prompt onsite support.
Hybrid Working: Opportunity to work remotely (at office) and onsite based on client needs.
Career Growth: Exposure to diverse IT environments and the chance to develop skills in managing multiple client networks.

This role offers the opportunity to make a meaningful impact by supporting schools with their IT needs, ensuring technology empowers education effectively.

If any of the above is not met training can be arranged to bring up to level

Right to work is a must and located in the UK, preference living in Harlow or surrounding areas (up to 1 hour)

Job Types: Full-time, Permanent

Pay: £26,436.00-£30,000.00 per year

Benefits:

Company car
Company pension
On-site parking
Work from home

Licence/Certification:

FULL UK Driving Licence (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

staff software engineer jobs in little walden, ess

IT Support Technician

Staff Software Engineer - Storage

IT Infrastructure Technician

Senior Software Engineer - FTC

Staff DevOps Engineer

Staff Private Cloud Engineer

Staff Firmware Engineer

Machine Learning Engineer | Neurobiology | Dr Albert Cardona | LMB 2611

Staff AI Platform Engineer

Senior Technical Staff Engineer - Architect (SoC)

Senior Front-End Software Engineer

Sr Staff AI Software Development Engineer

Staff Engineer (ML Engineer)

School IT Technician

Senior/Staff Research Software Engineer

Server CPU Clock Physical Design Engineer, Staff level - Cambridge, UK

Staff Software Engineer (ML QA)

Production Electronics Engineer

Staff Product Security Engineer

Engineer, Staff

I want to receive the latest job alerts for staff software engineer in little walden, ess

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