accommodation manager Work, Jobs in liverpool, eng (with Salaries)

Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
14h
Assistant Manager
The Queens Hotel —Lytham St. Annes
- Up to £42,435 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Store discount
- Employee discount
Quick apply
12d
Bar staff / 2572 - The Welkin, Liverpool
J D Wetherspoon plc —Liverpool
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Employee discount
4d
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
2d
General Manager - Live in
Anchor Inn —Birkenhead
- Up to £41,000 a year
- Full-time
- Employee discount
Quick apply
14d
Bar staff / 6910 - The Frank Hornby, Maghull
J D Wetherspoon plc —Liverpool
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Employee discount
6d
Kitchen staff / 2517 - The Fall Well, Liverpool
J D Wetherspoon plc —Liverpool
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
7h
Housekeeping Supervisor
Holiday Inn Liverpool Lime Street —Liverpool
- £29,161.60 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
2d
Graduate Management Trainee - Liverpool
Enterprise Mobility —Liverpool
- Full-time
- Sales
- Customer service
- Bachelor's degree
Property Assistant
X1 Management —Liverpool
- £12.71 an hour
- Full-time
- Communication skills
Quick apply
6d
Facilities Manager: Portering Services / Domestic Services (Central)
Betsi Cadwaladr University Health Board —Bodelwyddan
- £50,129 - £57,365 a year
- Full-time
- English
- Travel
1d
Senior Revenue Manager
Forge Holiday Group Ltd —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
Quick apply
Social Media and Lettings Assistant (Student Accommodation) - Part Time
McComb Property Company —Ormskirk
- From £25,000 a year
- Part-time
- Hospitality
- Social media management
- Bachelor's degree
- Flexible schedule
Quick apply
Accounts Receivable Manager
CSL Seqirus —Liverpool
- Full-time
- Hybrid work
- Supervising experience
- Bachelor's degree
- Accounting
5d
Events Manager
Tangerine Agriculture —Lytham
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Organisational skills
1d
Area Manager
Amazon UK Services Ltd. —Knowsley
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Deputy Manager - Children's Services
Compassionate Care Group —Knowsley
- £37,500 - £40,000 a year
- Full-time
- Supervising experience
- Working with children
- Employee assistance programme
Quick apply
1d
Lettings Consultant
YPP Lettings & Management Company Limited —Liverpool
- £26,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
17h
Support Worker (Homelessness)
Forum Housing Association —Birkenhead
- £25,868.86 - £28,972.05 a year
- Full-time
- Working with children
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
13d
Resident Manager - Maternity Cover
Fresh Student Living —Liverpool
- £27,500 a year
- Full-time
- Life insurance
Quick apply

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Guest Experience Manager

Forest Holidays -
Frodsham

Quick apply

Job details

Full-time
Up to £40,000 a year
14 hours ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Delamere (Cheshire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.
Live In Accommodation available, not compulsory.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest Retreat to life every day.

Discover the Guest Experience Manager role:
As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the Retreat. Leading both Front and Back of House teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅Senior management experience, ideally overseeing large operational teams
✅Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅Strong commercial awareness and problem-solving ability
✅ IT literate – MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Why Forest Holidays?

We’re not your typical hospitality business. We create memorable stays in beautiful forest locations while protecting and conserving the land around us. With over 800 colleagues across the UK, we’re passionate about sustainability, wellbeing and helping people reconnect with nature.

What You’ll Get

✨ 31 days holiday (including bank holidays), plus extra with long service
Annual bonus linked to customer service performance
Enhanced maternity & paternity pay
Subsidised meals while on shift
Discounted Forest Holidays and Sykes Cottages breaks for you, friends & family
One paid volunteering day each year
Pension scheme, life assurance & health cash plan
Long service awards, wellbeing events & team celebrations
️ Hundreds of retail discounts across top UK brands

At Forest Holidays, we believe in creating an inclusive workplace where everyone feels welcome. If you need any adjustments during the recruitment process, we’ll be happy to support you.

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

If you’re ready to create unforgettable moments for every guest and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

accommodation manager jobs in liverpool, eng

Guest Experience Manager

Assistant Manager

Bar staff / 2572 - The Welkin, Liverpool

Senior Caseworker Co-Ordinator

General Manager - Live in

Bar staff / 6910 - The Frank Hornby, Maghull

Kitchen staff / 2517 - The Fall Well, Liverpool

Housekeeping Supervisor

Graduate Management Trainee - Liverpool

Property Assistant

Facilities Manager: Portering Services / Domestic Services (Central)

Senior Revenue Manager

Social Media and Lettings Assistant (Student Accommodation) - Part Time

Accounts Receivable Manager

Events Manager

Area Manager

Deputy Manager - Children's Services

Lettings Consultant

Support Worker (Homelessness)

Resident Manager - Maternity Cover

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