customer experience agent Work, Jobs in liverpool, eng (with Salaries)

Debt Recovery Agent
Ardent Credit Services Ltd —Kirkby
- £26,960 - £30,385 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- COVID-19 protective measures
Quick apply
Allocator
ABM —Liverpool
- £13.50 an hour
- Full-time
- Communication skills
Welcome Team Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Phone etiquette
- Flexible schedule
Quick apply
Trainee Estate Agent
Entwistle Green —Liverpool
- From £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Store discount
- Profit sharing
Quick apply
2d
Case Handler / Conveyancer
PLS Solicitors —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
3d
Lounge Services Team Member Host - PART TIME - Liverpool Airport
Swissport International AG —Liverpool
- £13.49 an hour
- Part-time
- Hospitality
- Bar
- Computer literacy
- Free parking
- Employee assistance programme
6d
Customer Care Specialist
The Granite Group —Liverpool
- Up to £28,459 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Organisational skills
- Flexible schedule
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Inbound Collections Agent
DCBL —Runcorn
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
10d
Commercial Vehicle - Commercial Vehicle Welcome Team Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Flexible schedule
Quick apply
10d
Sales Agent
The Granite Group —Liverpool
- £26,938 - £28,609 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Flexible schedule
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Liverpool
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Executive
Barbon Group Ltd. —Chester
- Hospitality
- Customer service
Quick apply
11d
Allocator
ABM UK —Liverpool
- £13.50 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply
New Build Conveyancer / Case Handler
PLS Solicitors —Liverpool
- Up to £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme
9d
Customer Banking Agent
Capita —Warrington
- £27,032 - £30,032 a year
- Full-time
- Financial services
- Communication skills
- Banking
Sales Valuer/Lister - Estate Agent (Part Time)
Atlas Estate Agents —Liverpool
- £25,000 - £50,000 a year
- Part-time
- Sales
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
13d
Investment Administrator
Quilter —Liverpool
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- IT
3d
Meetings and Events Sales Agent
Valor Hospitality —Chester
- £28,516.80 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d

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Debt Recovery Agent

Ardent Credit Services Ltd -
Kirkby

Quick apply

Job details

Full-time
£26,960 - £30,385 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Life insurance
Car scheme
On-site parking

Qualifications

Microsoft Excel
IT
Communication skills

Full job description

Debt Recovery Agent

Ardent Credit Services Ltd is expanding so why not join us as a Debt Recovery Agent, in our Kirkby, Knowsley contact centre. We are a multi award winning debt recovery and credit management services provider who operate in both the consumer and commercial sectors. We are proud to work on behalf of some of the world’s largest creditors and even prouder of our friendly working environment.

Salary: £26,960 - £30,385 per annum plus non-contractual bonus.

Job Overview

On a day-to-day basis you will communicate with customers through incoming and outgoing telephone calls. Supporting customers to pay off their debts in a practical and affordable way. You will aim to understand customers individual circumstances by asking questions ensuring that the customers best interests are met.

It is hard work and can be difficult at times but also rewarding when we achieve the right outcome for customers whilst working towards KPI’s. It’s not for everyone, but you can make a real impact on people’s lives.

About you

Excellent written and verbal communication skills
understanding of vulnerable customers and how to identify them
understanding of FCA guidelines
Good telephone manner
Strong listening skills with the ability to confidently articulate the best outcome for the customer on the spot.
Good IT skills, with knowledge of Excel and confidence
Minimum 1 years Collection experience

Working Hours

Monday-Friday 9am-5:30pm.

Although we have no immediate plans to change our working hours, we may at some point in the future return to the original shift pattern which is an alternating 2-week shift of Monday – Friday 8am - 4pm and 10am – 7pm and 1 Saturday every 4 weeks, 9am – 2pm

Hybrid Working Opportunities

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week once you are achieving core competencies. Reviews take place after 6 months of employment, but further information will be discussed at interview.

It's our people that make us a truly exciting and inclusive place to work - a place where you can let your skills shine. If you would like to find out more, you can find this at the Ardent Credit Services Website. So, whatever your culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, if you are ready to help us make a difference, we think you will fit right in

Please Note: The successful candidate will also be required to have a credit check and DBS check so please make sure you are happy for us to conduct this should you be successful.

Benefits to you

Competitive salary £26,960 - £30,385 per annum plus non-contractual bonus

We offer a range of programmes and benefits to help our people, and their families stay healthy and happy, including:

Cycle to Work, Electric Car scheme, Dental and Health Plans, Company Pension, Life Insurance and Colleague Assistance Program.

We also offer 100’s of discounts on shopping, days out, restaurants, cinema, holidays and much more, including Tesco, Ikea, ASOS, Nike, TK Maxx, BooHoo, JustEat, Deliveroo, B&M, Curry’s Argos, Primark, Odeon, Pizza Express, Costa Coffee, and many, many more….

We provide free on-site parking, bike storage, and shower facilities.

You will also have opportunities to make an impact on your personal development, we offer a global career path to help our colleagues develop their careers and grow with us, together.

Holidays

Holidays start at 21 days (rising to 25 days) plus 8 bank holidays,

We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available at the Phillips-Cohen UK website.

COVID-19 considerations:
We're following guidance to ensure our workplace is COVID safe.

Quick apply

Refine Your Search

customer experience agent jobs in liverpool, eng

Debt Recovery Agent

Allocator

Welcome Team Agent

Trainee Estate Agent

Case Handler / Conveyancer

Lounge Services Team Member Host - PART TIME - Liverpool Airport

Customer Care Specialist

1st line Service Desk Agent

Call Centre Agent

Inbound Collections Agent

Commercial Vehicle - Commercial Vehicle Welcome Team Agent

Sales Agent

JUNIOR SALES ADVISOR

Customer Service Executive

Allocator

New Build Conveyancer / Case Handler

Customer Banking Agent

Sales Valuer/Lister - Estate Agent (Part Time)

Investment Administrator

Meetings and Events Sales Agent

I want to receive the latest job alerts for customer experience agent in liverpool, eng

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