Customer journeys manager, payments Work, Jobs in Liverpool, Eng (with Salaries)

Area Manager , Customer Fulfillment
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Customer Service Advisor - Liverpool
HM Revenue and Customs —Liverpool
- £28,016 a year
- Part-time
- Hybrid work
- Customer service
- Basic maths
- No experience needed
- Annual leave
- Work from home
15h
Customer Journeys Manager, Payments
HSBC Global Services Limited —Chester
- Full-time
- Analysis skills
- Product management
22h
Senior Customer Experience Manager
Kingswell Optical Studio —Liverpool
- £3,800 - £5,500 a month
- Full-time
- Management
- English
- Analysis skills
Quick apply
20h
Operations Manager
Aspens —Liverpool
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
- Annual leave
14d
CRM & Lifecycle Manager
Hovia —Liverpool
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
3d
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
3d
Sales - Sales Advisor - UK
New Look —Liverpool
- Full-time
- Microsoft Word
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Sales
- Financial services
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Customer Success Manager
Print Logic Reprographics ltd —Birkenhead
- £25,000 a year
- Part-time
- Management
- Customer service
- English
- Gym membership
Quick apply
11d
Customer Service Advisor – Student Accommodation Byrom Point
Student Roost —Liverpool
- £13.95 an hour
- Full-time
- Sales
- Microsoft Office
- Communication skills
Quick apply
9d
Customer Service Representative
William Hill —Liverpool
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
General Manager - Liverpool Area
Pret A Manger —Liverpool
- From £36,400 a year
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee discount
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Rep (Front of House)
Bell Lamb & Joynson Solicitors —Liverpool
- Up to £23,132.20 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Administrator
Change Grow Live —Liverpool
- £26,296.03 a year
- Microsoft Word
- Microsoft Excel
- Word processing
- Annual leave
- Employee discount
8d
Recovery Coordinator
Change Grow Live —Liverpool
- £28,557.79 - £32,802.41 a year
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
7d
Management Trainee
BPO GLOBAL INTERIM MANAGEMENT LTD —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Management
- Business development
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
3d
Payroll Associate - Full Time 35 hrs
Axia Sports and Media Group —Liverpool
- Up to £27,000 a year
- Full-time
- QuickBooks
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
Lead Delivery Manager - DCX
The Very Group —Liverpool
- Full-time
- Hybrid work
- Agile
- Leadership
- Employee discount
Quick apply
2d

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customer journeys manager, payments jobs near liverpool, eng

Area Manager , Customer Fulfillment

Amazon UK Services Ltd. -
Liverpool

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Outlook
Logistics
Business processes
English
Microsoft Office
Master's degree
Six Sigma
Bachelor's degree
Human resources
Kaizen
Warehouse experience
Business
Leadership

Full job description

DESCRIPTION

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key job responsibilities

Create, oversee, and drive a culture of safety and wellbeing
Analyse and implement changes to keep quality and productivity at a consistently high level
Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
Work collaboratively with management-level colleagues to standardise shift practices

A day in the life
You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

This may be a Night Shift Role.

About the team
Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions

BASIC QUALIFICATIONS

Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field
Experience managing people
Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Experience using data to influence business decisions
Experience in written and spoken English and an ability to compose grammatically correct, concise and accurate written responses

PREFERRED QUALIFICATIONS

Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
Experience in warehouse operations and logistics or equivalent
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

- - Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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customer journeys manager, payments jobs in liverpool, eng

Area Manager , Customer Fulfillment

Customer Service Advisor - Liverpool