Law graduate Work, Jobs in Liverpool, Eng (with Salaries)

Paralegal (Graduate)
CEL Solicitors —Liverpool
- £23,132 - £26,600 a year
- Bar
- Communication skills
- Annual leave
- Work from home
Quick apply
12d
Liverpool Graduate Scheme 3rd August 2026
Express Solicitors —Liverpool
- £27,500 a year
- Full-time
- Hybrid work
- Employee assistance programme
1d
Private Client Legal Assistant (Graduate Legal Career Opportunity)
Swayne Johnson Solicitors —Denbigh
- From £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Office
- Master's degree
- Sick pay
Quick apply
Litigation Assistant
Thompsons Solicitors —Liverpool
- £27,403 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Graduate Compliance Risk Officer
The Access Bank UK —Northwich
- £25,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
Quick apply

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Customer Service Representatives (Liverpool) - 10th August Start
Capita —Liverpool
Excellent telephone manner with the ability to display empathy and know how to build and maintain a strong rapport with members. Proof of right to work checks.
£25,155 a year
3d
Patient Appointment Centre Clerk
Liverpool University Hospitals NHS Foundation Trust —Aintree
Make outbound telephone calls and take in-bound telephone calls. To provide a booking service for all Outpatient referrals, to be able to organise appointments…
£25,272 a year
2d

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Paralegal (Graduate)

CEL Solicitors -
Liverpool

Quick apply

Job details

Permanent
£23,132 - £26,600 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Work from home
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Root cause analysis
Communication skills

Full job description

Calling all graduates...

Have you recently graduated from university or are this summer? Do you want to join one of the fastest growing law firms in the UK, with a vibrant office in Liverpool City Centre overlooking Liverpool’s liver birds and waterfront, where there is a culture of genuine care and dedication for our clients and colleagues? If so, this could be the role for you.

CEL Solicitors, having secured multimillion funding, is on a huge growth trajectory with a plan to be the UK’s number one consumer law firm that is renowned, nationally, for legal services and financial complaints.

At CEL, we blend the professionalism of a corporate firm with the warmth of a family business.

We offer an unparalleled opportunity to join our unique business. We are different, but in a good way!

Fancy a game of pool or darts during your lunch break? On Fridays, we wrap up at 3:30pm and head to our bar for a drink of your choice before joining in the excitement at our amphitheatre, where we host guest speakers or occasional talent shows! Explore our vibrant offices and the exciting activities we enjoy here.

Now, let’s get into the role!

Paralegal (Graduate) at CEL

Position Overview:

To obtain the successful recovery of compensation for our clients who have fallen victim to APP fraud or who have another valid regulatory complaint, meeting all relevant individual KPIs whilst ensuring effective personal leadership.

The Case Handler plays a pivotal role within CEL by embodying and advancing our core values.

About you:

Ideally you have previous experience gained within a high-volume service delivery environment for e.g. Contact Centre is preferred, however we will consider candidates without experience who have recently graduated from University and have a 2:1 degree + in any field.

Ability to work to tight deadlines and service level agreements
Ability to analyse and resolve complex complaints via telephony and email
Client centric who can put themselves in the client’s shoes, ensuring the propriate resolution is delivered
Passionate for delivering outstanding levels of client satisfaction
Ability to achieve targets including telephony targets and complaints closure
Strong verbal and written communication abilities
Objection handling skills and confident in delivering difficult outcomes with ease
Exceptional written and verbal communication skills
Capacity to process information and tasks with precision and speed
Proficient in explaining, recommending, and persuading effectively
Competence in utilising Customer Relationship Management systems

Key Accountabilities

Responsibilities:

Manage client caseloads across telephone and email in line with the claim management process
Conduct a full root cause analysis review, with clients to obtain sufficient evidence to support the claim management process
Investigate potentially fraudulent companies and individuals, including scammers
Evaluate and assess whether any industry codes or protocols have been violated in connection with fraudulent activities
Investigate vulnerabilities in financial systems and assess their impact on victims of scams
Produce a letter of claim on behalf of clients and liaising with Financial teams
Evaluate and assess whether any industry codes or protocols have been violated in connection with fraudulent activities
Achieve team and individual targets including productivity and quality
Handle complaints filed with the Financial Ombudsman
Adhere to service level agreements both internal and external
Deliver outstanding levels of client satisfaction

Compensation & Benefits:

Gratitude is one of our core values. To show appreciation for our team, we offer:

Benefits:

Private Health Care
Enhanced Sickness Entitlement
Enhanced Maternity / Paternity Leave
Death in Service from day one of employment
Bike 2 Work
Company Bar
Paid Exam Leave
Paid Company Parties
Birthday Day Off
25 Days Annual Leave + Bank Holidays ✈️
Christmas Closure (on top of your annual leave allowance)
Early Finish Fridays
Work from Home days

Company Overview

CEL Solicitors are experts in no win, no fee civil litigation claims Everyone at CEL Solicitors is passionate about the law and will go above and beyond to exceed the needs of each client.

Quick apply

Refine Your Search

law graduate jobs in liverpool, eng

Paralegal (Graduate)

Liverpool Graduate Scheme 3rd August 2026

Private Client Legal Assistant (Graduate Legal Career Opportunity)

Litigation Assistant

Graduate Compliance Risk Officer

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