About Us
We are a well-established Modern Chinese Restaurant and Bar with a strong presence in Liverpool City Centre. We offer a unique dining experience with our carefully curated menu of Chinese Small Plates and a premium, high-volume bar.
The Role
We are seeking an ambitious, highly organised, and passionate General Manager to take complete operational ownership of our venue. This role is perfect for a proven, hands-on hospitality leader who thrives in a fast-paced environment, possesses sharp commercial acumen, and knows how to cultivate a positive team culture while driving exceptional customer experiences.
Key Responsibilities
- Day-to-Day Operations & Housekeeping: Total accountability for the venue's daily performance, including opening/closing procedures, cleanliness, general upkeep, and managing maintenance schedules.
- Financial Management & Margins: Monitoring stock control, analysing weekly P&L data, managing operational budgets, and implementing strict cost-control measures to maximise gross profit margins.
- Sales & Revenue Management: consistently achieving and exceeding sales targets by identifying, planning, and executing profitable promotional initiatives, themed nights, and seasonal offers.
- Reservation & System Management: Managing the venue's digital reservation strategy, overseeing incoming enquiries and deposits, and optimising table turn times to maximise seating capacity.
- Supplier & Stakeholder Relations: Proactively managing and building strong relationships with external drinks suppliers, local brands, and contractors to negotiate commercial terms and ensure seamless deliveries.
- Talent & Team Leadership: Leading the end-to-end recruitment, onboarding, and training of the front-of-house team. Fostering a motivated work environment, managing staff rotas and labour cost optimisation effectively, and handling any coaching or disciplinary matters.
- Customer Service & Hospitality: Providing exceptional customer service on the floor, ensuring a smooth service flow, and promptly handling both positive and negative feedback to maintain the venue's reputation.
- Compliance, Food & Hygiene: Working closely with the kitchen team to ensure all health and safety, food hygiene regulations, and licensing laws are flawlessly executed.
Qualifications and Skills
- Experience: Minimum 3–5 years of senior hospitality management experience (General Manager or strong Assistant GM) running high-volume, premium independent bars or restaurants.
- Tech-Savvy: Strong working knowledge of industry-standard booking and event management software, with DesignMyNight / Collins experience considered a major advantage but not essential.
- Commercial Mindset: Proven experience managing stock, controlling labour costs, and working directly with operational budgets and P&L sheets.
- Leadership: A calm, authoritative presence under pressure who knows how to motivate a team and handle the fast-paced nature of a busy weekend floor.
- Passion for Food & Drink: A genuine enthusiasm for the hospitality industry, premium spirits, and modern food trends.
Benefits
- Competitive basic salary of £35,000 PA with a realistic £200–£400 monthly TRONC supplement.
- Staff discounts on food and drinks, alongside free meals during shifts.
- Clear operational autonomy to run the venue and lead the team alongside the Company Director.
To Apply: Please submit your CV along with a short cover letter outlining your hospitality management experience and why you are the perfect fit to lead our team to our Sasha at [email protected].
We look forward to hearing from you!
Job Type: Full-time
Pay: £35,000.00-£39,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Work Location: In person
