Senior human Work, Jobs in Liverpool, Eng (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Senior Guest Experience Manager
Ett Villa Del Rosario Hospitality Group —Liverpool
- £3,800 - £5,800 a month
- Full-time
- Hospitality
- English
- Mentoring
Quick apply
Human Resources Advisor
Mersey Care NHS Foundation Trust —Liverpool
- £32,073 - £39,043 a year
- Full-time
- Human resources
- Organisational skills
- Communication skills
3d
Executive Assistant
NewPrinces Group —Liverpool
- Microsoft Powerpoint
- Microsoft Outlook
- IT
- Annual leave
- Work from home
13d
Head of HR Strategic Partnering, Grade 7 , Perm, Liverpool, Newport (CLOSING DATE EXTENDED 08/07/2026)
Charity Commission —Bootle
- £57,245 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Human resources
- Annual leave
- Employee discount
Business Support Co-ordinator
NewPrinces Group —Liverpool
- Microsoft Powerpoint
- Microsoft Outlook
- IT
- Annual leave
- Work from home
Senior Employment Lawyer - Take the lead in Liverpool
Napthens LLP —Liverpool
- Full-time
- AI
Quick apply
Senior HR Business Partner
Sisk —Warrington
- Full-time
- Analysis skills
- Human resources
- Business
- Annual leave
Senior HR Business Partner
Ministry of Justice —Leyland
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Management
- Presentation skills
- Travel
- Annual leave
- Employee discount
12d
Sr. Manager, HR Business Partner Operations & Quality
CSL Seqirus —Liverpool
- Full-time
- Master's degree
- Bachelor's degree
- Travel
Area Manager
Amazon UK Services Ltd. —Haydock
- Full-time
- Management
- English
- Master's degree
Senior Officer, Covert Monitoring Unit
National Crime Agency —Warrington
- £25.28 an hour
- Weekend availability
- Hybrid work
- Analysis skills
- Supervising experience
- Presentation skills
- Annual leave
Local Government Paralegal
Weightmans —Liverpool
- Full-time
- IT
- Communication skills
- Time management
1d
Senior Associate - Quality Assurance
Elanco —Speke
- Full-time
- Communication skills
Project Manager
Hill Dickinson LLP —Liverpool
- Full-time
- Hybrid work
- Project management
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Senior Employment Lawyer - Take the lead in Liverpool
Napthens —Liverpool
- Call to connect
- AI
Senior HR Adviser
University of Chester —Chester
- £32,080 - £34,610 a year
- Part-time
- Management
- University
- Human resources
4d
Assistant Building Manager - Royal Liver Building, Liverpool
CBRE —Liverpool
- Full-time
- Customer service
- Organisational skills
- IT
3d
Clinical Negligence Paralegal
Weightmans —Liverpool
- Full-time
- Organisational skills
- Communication skills
- Time management
Senior Human Factors Engineer
BAE Systems —Warton
- £59,491 - £64,869 a year
- Presentation skills
- Travel
- Communication skills

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senior human jobs near liverpool, eng

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

senior human jobs in liverpool, eng

Head of Customer Experience

Senior Guest Experience Manager

Human Resources Advisor

Executive Assistant

Head of HR Strategic Partnering, Grade 7 , Perm, Liverpool, Newport (CLOSING DATE EXTENDED 08/07/2026)

Business Support Co-ordinator

Senior Employment Lawyer - Take the lead in Liverpool

Senior HR Business Partner

Senior HR Business Partner

Sr. Manager, HR Business Partner Operations & Quality

Area Manager

Senior Officer, Covert Monitoring Unit

Local Government Paralegal

Senior Associate - Quality Assurance

Project Manager

Senior Employment Lawyer - Take the lead in Liverpool

Senior HR Adviser

Assistant Building Manager - Royal Liver Building, Liverpool

Clinical Negligence Paralegal

Senior Human Factors Engineer

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