Training consultant Work, Jobs in Liverpool, Eng (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —Liverpool
- From £26,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
3d
Retail Assistant (Fitting Consultant)
Bravissimo —Liverpool
- £12.71 - £12.90 an hour
- Weekend availability
- Employee discount
Quick apply
9d
Junior Property Consultant
The Home Quarter —Chester
- £24,420 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Annual leave
Quick apply
5d
Recruitment Consultant
ABS Commercial Solutions —Chorley
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Recruiting
- IT
- Free parking
- Referral programme
Quick apply
3d
Sales Consultant
Arnold Clark —Liverpool
- £0.01 a year
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Skin Cancer Screening Nurse
The MOLE Clinic Ltd —Liverpool
- Up to £42,000 a year
- Full-time
- Anatomy knowledge
- No experience needed
- Patient care
- Annual leave
- Employee discount
Quick apply
11d
Ecology & Forestry Advisor
Forge Holiday Group Ltd —Chester
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
1d
Business Development Consultant - Cheshire/Shrewsbury/Wrexham
Wurth UK Ltd —Liverpool
- £24,000 - £35,000 a year
- Monday to Friday
- Sales
- Business development
- Organisational skills
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Liverpool
- £3,800 a month
- Full-time
- Sales
Quick apply
HR Consultant
WorkNest People —Chester
- £40,000 a year
- Travel
- Human resources
- Communication skills
Employee Relations Operations Administrator
Select Engineering —Liverpool
- £23.60 an hour
- Call to connect
- Data analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
5d
Substance Misuse Nurse
Change Grow Live —Liverpool
- £38,114.53 - £44,469.24 a year
- In-person
- Employee assistance programme
- Employee discount
13d
Sales Consultant
Reades Ltd —Deeside
- £26,000 - £37,300 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Free parking
- Referral programme
Quick apply
Responsible Individual (Consultant)
Delphi Care Solutions —Liverpool
- Monday to Friday
- Hybrid work
Quick apply
Consultant Medical Oncologist
Betsi Cadwaladr University Health Board —Rhyl
- £114,099 - £166,585 a year
- Full-time
5d
People and Operations Coordinator
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Business Development Consultant
Toomey Leasing Group —Chester
- Up to £35,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
Early Phase Clinical Research Fellow
The Clatterbridge Cancer Centre NHS Foundation Trust —Liverpool
- £67,325 - £76,582 a year
- Full-time
12d
Associate R&D Tax Consultant
K3 Advisory Group —Liverpool
- £28,000 - £35,000 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
Quick apply
Support Secretary
North Cheshire and Mersey NHS Foundation Trust —Warrington
- £25,760 - £27,476 a year
- Part-time
- Annual leave
1d

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training consultant jobs near liverpool, eng

Customer Service Consultant

HSBC Global Services Limited -
Liverpool

Apply Now

Job details

Full-time
From £26,000 a year
3 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience.
Play an integral part in customer education around HSBC digital services and fraud awareness.
Identify customers who are in vulnerable situations and determine the best way we can support them.
Help our customers with more complex banking needs to ensure they feel supported in their choices.

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers.
The ability to take ownership of customer enquiries through to resolution, you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service.
Be resilient to a continuous changing environment.

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £26,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more.
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts.
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more.
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

training consultant jobs in liverpool, eng

Customer Service Consultant

Retail Assistant (Fitting Consultant)

Junior Property Consultant

Recruitment Consultant

Sales Consultant

Skin Cancer Screening Nurse

Ecology & Forestry Advisor

Business Development Consultant - Cheshire/Shrewsbury/Wrexham

JUNIOR SALES ADVISOR

HR Consultant

Employee Relations Operations Administrator

Substance Misuse Nurse

Sales Consultant

Responsible Individual (Consultant)

Consultant Medical Oncologist

People and Operations Coordinator

Business Development Consultant

Early Phase Clinical Research Fellow

Associate R&D Tax Consultant

Support Secretary

I want to receive the latest job alerts for training consultant in liverpool, eng

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