Customer insights analyst Work, Jobs in Liverpool, Msy (with Salaries)

BUSINESS INTELLIGENCE & INSIGHTS ANALYST
Angel Advance —Warrington
- £45,000 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
7d
Insights Analyst
Iceland —Deeside
- Full-time
- Merchandising
- Analysis skills
- SharePoint
11d
BI Analyst
The Riverside Group —Liverpool
- £43,123.45 - £47,499.11 a year
- Full-time
- Continuous improvement
- Communication skills
- Analytics
16h
Customer Data Analyst
Matalan —Liverpool
- Full-time
- SQL
- Employee discount
Quick apply
10d
Retail Insights Analyst
B&M Retail —Liverpool
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Ecommerce Insights Analyst
Arne Clo Ltd —Warrington
- Full-time
- Communication skills
- Analytics
- Employee assistance programme
- Employee discount
Quick apply
Business Analyst
Iceland —Deeside
- Full-time
- Analysis skills
- Bachelor's degree
- APIs
- Free parking
- Employee discount
Product Analyst - Credit Cards
Lloyds Banking Group —Chester
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Analysis skills
- Financial services
- AI
BI Analyst
SunbeltRentals —Birchwood
- Hybrid work
- AI
- Communication skills
- Time management
Quick apply
4d
Customer Support Technician (1st Line Support)
Angel Solutions —Liverpool
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- English
- No degree
- Communication skills
- Annual leave
Quick apply
International Distribution Analyst
Iceland —Deeside
- Full-time
- Analysis skills
- Communication skills
- Analytics
- Free parking
- Employee discount
Service Desk Analyst
Weightmans —Liverpool
- £26,228 a year
- Full-time
- Maintenance
- Communication skills
7d
SEO Executive - Commercial & Digital Performance
Jarilo Design —Wirral
- £27,000 - £36,000 a year
- Full-time
- In-person
- Analytics
- Free parking
- Bereavement leave
Quick apply
9d
Ecommerce Data Analyst
Matalan —Liverpool
- Full-time
- AI
- Employee discount
Quick apply
Product Manager
System C —Liverpool
- Full-time
Operations Analyst
Maintenance - Technical Operations —Chorley
- £29,000 - £33,000 a year
- Full-time
- English
- Analysis skills
- Continuous improvement
Quick apply
2d
Senior Digital Analyst
Matalan —Liverpool
- Full-time
- AI
- Employee discount
Quick apply
FP&A Analyst
Ingram Micro —Northwich
- Full-time
- Hybrid work
- Analysis skills
- Employee discount
- Referral programme
Treasury Analyst
Progress Housing Group Ltd —Leyland
- £41,435 - £42,897 a year
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
2d
Product Designer
The Granite Group —Liverpool
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Business
- Flexible schedule
Quick apply

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customer insights analyst jobs near liverpool, msy

BUSINESS INTELLIGENCE & INSIGHTS ANALYST

Angel Advance -
Warrington

Quick apply

Job details

Full-time
£45,000 a year
7 days ago

Benefits

Free parking
Casual dress
Company pension
Employee assistance programme
On-site parking

Qualifications

Power BI
Economics
Business intelligence
Dashboard visualisation
Report generation
Business analysis
Mathematics
SQL
Power BI data visualisation
Analysis skills
Data analytics
Management reporting
AI
Communication skills
Python

Full job description

BUSINESS INTELLIGENCE & INSIGHTS ANALYST

Salary: £45,000 per annum

Location: Birchwood, Warrington

Hours: 37.5 hours, 9am-5pm, Monday to Friday

Job Type: Full Time | Permanent

Help shape the future of data at Angel Advance.

At Angel Advance, we believe better decisions come from better insight.

Every day we collect valuable information across our customer journey—from marketing and online applications through to debt advice, customer service, payments and Consumer Duty.

We're now looking for a Business Intelligence & Insights Analyst to help us unlock the full value of that data.

This is a brand-new role and an exciting opportunity to help shape how data is used across the business.

Reporting into our Operations Director and working closely with the CEO, Directors and Department Managers, you'll identify opportunities, answer key business questions and provide insight that improves customer outcomes, operational performance and commercial growth.

If you're naturally curious, enjoy solving problems and want to make a genuine impact, we'd love to hear from you.

About Angel Advance

Angel Advance is one of the UK's leading Debt Management providers, helping thousands of customers every year regain control of their finances.

Authorised and regulated by the Financial Conduct Authority (FCA), we continue to invest in technology, automation and AI to improve both customer outcomes and operational efficiency.

This role forms part of our long-term strategy to become a truly data-led business.

What you'll be doing

Working across every department, you'll analyse data, identify trends and provide meaningful insight that supports better decision-making across the business.

Your work will include:

Analysing customer behaviour throughout the customer journey.
Identifying trends and opportunities across the business.
Developing dashboards and business intelligence reporting.
Investigating why customers engage, disengage and stop making payments.
Analysing marketing performance and customer acquisition.
Supporting Consumer Duty monitoring and customer outcome analysis.
Working alongside managers to improve operational performance.
Identifying opportunities for AI, automation and continuous improvement.
Presenting findings and recommendations to senior management.

Whilst strong reporting and analytical skills are essential, this role is about using data to answer business questions, identify opportunities and influence strategic decision-making.

What we're looking for

We're looking for someone who naturally asks questions such as:

Why is this happening?
What is driving this trend?
How can we improve it?
What is the data telling us?

You'll ideally have:

Experience analysing large and complex datasets.
Advanced knowledge of SQL, Microsoft Azure, Python or equivalent tools.
Advanced Microsoft Excel skills.
Excellent analytical and problem-solving ability.
Experience building and managing BI dashboards using Power BI or equivalent tools.
Strong communication and presentation skills.
Commercial awareness.
A genuine curiosity and desire to improve business performance.

Experience: 2–4 years of experience working as a Data Analyst, Business Analyst, or Financial Data Analyst, ideally within a fintech, financial services, or B2B commercial environment.

What we offer

Competitive salary.
Hybrid working.
Company pension.
Employee Assistance Programme.
Ongoing learning and development.
Modern offices in Birchwood.
The chance to work directly with senior leadership on strategic business projects.

Why join Angel Advance?

This is a rare opportunity to join a growing business that is investing heavily in technology, automation and AI.

Rather than joining an established reporting team, you'll have the opportunity to influence how data is used across the organisation and play a key role in improving customer outcomes and shaping future business decisions.

If you're looking for a role where your work genuinely makes a difference, we'd love to hear from you.

Education: A degree in Mathematics, Statistics, Economics, Computer Science, Finance, or a related quantitative field is preferred but equivalent practical experience is valued

Pay: £45,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

Data Analyst, Business Analyst, or Financial Data Analyst: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer insights analyst jobs in liverpool, msy

BUSINESS INTELLIGENCE & INSIGHTS ANALYST

Insights Analyst

BI Analyst

Customer Data Analyst

Retail Insights Analyst

Ecommerce Insights Analyst

Business Analyst

Product Analyst - Credit Cards

BI Analyst

Customer Support Technician (1st Line Support)

International Distribution Analyst

Service Desk Analyst

SEO Executive - Commercial & Digital Performance

Ecommerce Data Analyst

Product Manager

Operations Analyst

Senior Digital Analyst

FP&A Analyst

Treasury Analyst

Product Designer

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