documentation engineer Work, Jobs in liverpool, msy (with Salaries)

3rd Line Support Engineer
MCS Group —Ormskirk
- From £45,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Work from home
Quick apply
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Full-time
- Azure
- Microsoft Office
- Continuous improvement
10d
Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Full-time
- Azure
- Customer service
- Computer networking
1d
Process Engineer
Elanco —Speke
- Full-time
- Engineering
- Continuous improvement
Trainee Analyst/Analyst
Element Materials Technology —Deeside
- Laboratory experience
8d
Project Support Engineer 2-Years FTC (Allerton)
CAF Rail UK —Liverpool
- £61,000 a year
- Engineering
- Annual leave
8d
Engineer
Keepmoat Homes —Liverpool
- Full-time
- AutoCAD
- Travel
- Organisational skills
- Employee discount
PROCESS ENGINEER
Exolum —Backford
- £55,000 - £65,000 a year
- Engineering
1d
Biomedical Technician - United Kingdom
IQVIA —Liverpool
- Part-time
- Engineering
- English
- Microsoft Office
Quality Controller
TuffX Processed Glass Ltd —Knowsley
- From £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
3d
26.64 HEO Test Engineer
Disclosure & Barring Service —Liverpool
- £36,444 - £38,165 a year
- Part-time
- Hybrid work
- Presentation skills
- Driving
- APIs
- Annual leave
- Employee assistance programme
Project Engineer
OEG Energy Group —Liverpool
- Full-time
- Engineering
- Microsoft Office
- No degree
QA Engineer
The Granite Group —Liverpool
- Up to £50,000 a year
- Full-time
- Hybrid work
- Azure
- APIs
- Business
- Flexible schedule
Quick apply
Building Performance Evaluation Engineer (North West)
BSRIA —Liverpool
10d
Junior QC & Validation Engineer
Sina Medical Glass Ltd —St Helens
- £31,000 - £34,000 a year
- Full-time
- Laboratory experience
- No experience needed
- Bachelor's degree
Quick apply
Graduate Software Engineer
BAE Systems —Warton
- £34,000 a year
- Master's degree
- Bachelor's degree
CAD Designer
Car & Commercial Solutions Ltd —St Helens
- £35,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
Principal QA Engineer
The Very Group —Liverpool
- Full-time
- Hybrid work
- APIs
- Financial services
- Leadership
- Employee discount
Quick apply
Azure Data Engineer
DBD International —Warrington
- Hybrid work
- Azure
- SQL
- Python
Manufacturing Test Engineer - Circuit Card Assembly
MBDA —Bolton
- £45,000 a year
- Overtime
- Hybrid work
- Schematics
- Engineering
- Data analysis skills
- Free parking

I want to receive the latest job alerts for documentation engineer in liverpool, msy

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3rd Line Support Engineer

MCS Group
Ormskirk

Quick apply

Job details

Permanent
From £45,000 a year

Benefits

Free parking
Employee mentoring programme
Company pension
Work from home
Discounted gym membership
Company events
Private medical insurance
Employee discount
Gym membership
Bereavement leave
On-site parking

Qualifications

Microsoft Windows Server
DHCP
Continuous improvement
IT support
DNS
Root cause analysis
Account management

Full job description

THE ROLE

As a Lead IT Engineer, you will serve as the final escalation point for technical issues across our client base. You’ll work on the most complex incidents, assist in service design and delivery and act as the highest technical reference point for the service desk. This role is ideal for a senior engineer with strong all-round knowledge, excellent troubleshooting ability, and a proactive mindset for continuous improvement.

KEY RESPONSIBILITIES

- Act as the highest escalation point for technical incidents and service requests.

- Troubleshoot and resolve complex issues across infrastructure, networks, cloud, servers, firewalls, and endpoint management.

- Perform root cause analysis for recurring or critical issues and implement permanent fixes.

- Handle advanced onboarding, migrations, and client infrastructure projects where required.

- Support, guide and mentor all engineers on complex issues and personal development.

- Lead on difficult or high-priority client cases, maintaining calm under pressure.

- Assist with creating and maintaining internal knowledge base and documentation.

- Liaise with vendors and suppliers for support escalations and service issues.

- Communicate with clients clearly, particularly around complex technical issues, ensuring confidence and understanding.

- Support the Account Management team with technical insight when reviewing client environments.

EXPERIENCE AND SKILLS NEEDED

- 5+ years in IT support roles.

- Broad technical experience across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud technologies, and backup solutions.

- Experience with RMM and PSA tools.

- Strong diagnostic, troubleshooting and decision-making skills.

- Calm, structured approach to problem-solving with a high attention to detail.

- Able to mentor others and contribute to the improvement of the overall service function.

- Relevant industry certifications (e.g. Microsoft, Cisco, CompTIA) are desirable.

WHAT WE OFFER

- Private healthcare
Access to private medical cover for faster treatment and peace of mind.

- 33 days holiday per annum, including bank holidays and your birthday off
Generous holiday allowance to help you rest, recharge and celebrate.

- Professional development plans
Structured plans to support your career growth and long-term goals.

- 8 hours of training per month
Dedicated time each month for learning, development, or certifications.

- Funded qualifications
We cover the cost of relevant professional qualifications to support your progression.

- Employee of the Quarter scheme, with the potential to win substantial prizes
Quarterly recognition programme to reward high performers.

- Company events and nights out
Regular team socials and celebrations throughout the year.

- Discounted gym membership
Stay active with discounted access to local gyms.

- Perkbox rewards account, providing a range of discounts
Nationwide perks and everyday savings through your Perkbox membership.

- Mental health support
Access to mental wellbeing resources and confidential support through our healthcare provider.

- Pension contribution
Company contributions to help you plan for the future.

- Free onsite parking
No daily parking stress, just pull up and walk in.

- Large, modern office with breakout room
A bright, spacious workspace with breakout areas for collaboration and downtime.

HOW TO APPLY

If you wish to apply for this role, please send your CV directly to [email protected].

Pay: From £45,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Employee discount
Employee mentoring programme
Free parking
Gym membership
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

documentation engineer jobs in liverpool, msy

3rd Line Support Engineer

Deskside Support Engineer (Liverpool)

Junior Deskside Support Engineer (Liverpool)

Process Engineer

Trainee Analyst/Analyst

Project Support Engineer 2-Years FTC (Allerton)

Engineer

PROCESS ENGINEER

Biomedical Technician - United Kingdom

Quality Controller

26.64 HEO Test Engineer

Project Engineer

QA Engineer

Building Performance Evaluation Engineer (North West)

Junior QC & Validation Engineer

Graduate Software Engineer

CAD Designer

Principal QA Engineer

Azure Data Engineer

Manufacturing Test Engineer - Circuit Card Assembly

I want to receive the latest job alerts for documentation engineer in liverpool, msy

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