It service operations lead Work, Jobs in Liverpool, Msy (with Salaries)

IT Service Operations Lead
BAE Systems —Warton
- From £59,491 a year
- IT
- Leadership
16h
Business Operations Data Lead Analyst
Delta Capita —Wrexham
- Full-time
- Hybrid work
- Microsoft Excel
- Financial services
Quick apply
Shift Station Manager
Network Rail —Liverpool
- £43,588 a year
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee discount
3d
Depot Coordinator
EMR Group —Liverpool
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
IT Systems and Security Operator
Allwyn UK —Warrington
- 12 hour shift
- Hybrid work
- Microsoft Office
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Lead IT Security Analyst
Culina Group —Warrington
- Full-time
- Continuous improvement
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Head of Business Operations
The Brain Charity —Liverpool
- £32,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
4d
Team Member (Design)
Iberdrola Group —Birkenhead
- From £34,040 a year
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
- Employee discount
18h
Internal Engagement and Events Partner
Forge Holiday Group Ltd —Chester
- Up to £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- AI
Quick apply
Ticketing and Stadium Product Owner
Liverpool Football Club —Anfield
- Full-time
- Microsoft Excel
- Sales
- Organisational skills
- Employee assistance programme
- Employee discount
8d
Technical Officer (Spill and Flow)
United Utilities —Liverpool
- £51,233 a year
- Full-time
- Data analysis skills
- Maintenance
- Computer networking
- Annual leave
- Employee assistance programme
5d
Service Improvement Engineer
BAE Systems —Warton
- From £51,772 a year
- Hybrid work
- Contracts
4d
Head of Supply Chain
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Work from home
Quick apply
11d
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
Client Services Supervisor - Liverpool
Rapport —Liverpool
- £32,782 a year
- Full-time
- Computer literacy
- Leadership
- Communication skills
- Employee assistance programme
Sales Assistant - UNIQLO Liverpool
UNIQLO —Liverpool
- From £13.45 an hour
- Part-time
- Customer service
- Employee discount
14d
Senior Administration Officer - Liverpool North
HM Prison & Probation Service —Liverpool
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Cyber Security Operations Manager
The Granite Group —Liverpool
- Up to £75,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Leadership
- Flexible schedule
Quick apply
Customer Service Supervisor
Breedon Group plc —Wrexham
- Full-time
- Customer service
- Driving
- Negotiation
- Employee assistance programme
- Employee discount
Quick apply
10d

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IT Service Operations Lead

BAE Systems -
Warton

Apply Now

Job details

From £59,491 a year
16 hours ago

Qualifications

ITIL Certification
ITIL
IT
Leadership

Full job description

Location

Warton , United Kingdom

Air

Information technology

Experienced professionals

Job Title: IT Service and Operations Lead

Location: Warton, on site, with some flexibility dependent on business needs

We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role

Salary: £59,491+ Dependent of experience

Who we are:

Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us.

From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you.

Job Description:

As an IT Service Operations Lead you will oversee day-to-day IT service operations, manage service delivery, and ensure our systems, infrastructure and support teams meet the business and user needs. You will work closely with our IT partners, stakeholders, security and external vendors to maintain a high quality of service and drive operational excellence.

Managing a team, you will play a key role in the support of a wide range of commercial off-the-shelf products used in the engineering disciplines across multiple projects.

Core duties:

Monitor, manage and improve IT service delivery processes, including incident, problem and change management
Collaborate with IT project teams and business units to support system and software upgrades, obsolescence, deployments and operational changes
Collaborate with application business owners, subject matter experts and Business Analysts to understand requirements and produce relevant Service Definitions and Service Design documentation
Support Operational Readiness Reviews (ORR) and Global Cyber Security Standard (GCSS) reviews
Report on IT service performance, risks and operational issues to senior management

Essential Skills:

Confirmed experience in IT service management
Exceptionable knowledge of the ITIL Foundation Version 3 or Higher
Able to effectively balance multiple priorities and adapt within a dynamic environment
Previous experience in a highly secure IT environment
Good Knowledge of Service Design and Transition

Digital Engineering Service Management team

Joining this team offers the opportunity to lead a group of six Support Engineers who support a range of engineering software solutions, managing the full lifecycle from incident intake through to resolution. The role provides meaningful exposure to both internal stakeholders and external suppliers, allowing you to play a key part in shaping and strengthening a cohesive, high-performing support function.

You will have the opportunity to enhance and evolve the support framework, contributing to the development of a well-structured, efficient, and collaborative team environment. The role is designed with growth in mind, offering formal development through ITIL Foundation training, alongside comprehensive vendor-led training across the supported toolsets and additional learning opportunities.

This environment supports continuous learning, enabling you to build ample knowledge base while developing both technical expertise and leadership capability, making it an excellent platform for long-term career progressionas.

Why BAE Systems?

Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make.

A place where everyone can thrive:

We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date: 6th July 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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Air

Information technology

Experienced professionals

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Refine Your Search

it service operations lead jobs in liverpool, msy

IT Service Operations Lead

Business Operations Data Lead Analyst

Shift Station Manager

Depot Coordinator

IT Systems and Security Operator

Lead IT Security Analyst

Head of Business Operations

Senior Customer Service Manager

Team Member (Design)

Internal Engagement and Events Partner

Ticketing and Stadium Product Owner

Technical Officer (Spill and Flow)

Service Improvement Engineer

Head of Supply Chain

IT Field Service Engineer

Client Services Supervisor - Liverpool

Sales Assistant - UNIQLO Liverpool

Senior Administration Officer - Liverpool North

Cyber Security Operations Manager

Customer Service Supervisor

I want to receive the latest job alerts for it service operations lead in liverpool, msy

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