COMMUNITY CHAMPION OFFICER
Job Description and Person Specification
JOB DESCRIPTION
Job title: Community Champion Officer
Employer: Merseyside Polonia
Salary: £834.21 per month (full time salary equivalent on 35h per week £25,419)
Work hours: 14h per week – will involve evenings and weekends
Contract: 12 months fixed term (may be extended)
Location: Merseyside Polonia office and outreach
Responsible to: Community Champion Manager
Application form: https://podio.com/webforms/26270434/1980977
Background
Merseyside Polonia works to improve the health, wellbeing, inclusion and civic participation of Liverpool's Polish and wider European communities. While many members of these communities have successfully settled in Liverpool, significant barriers remain in accessing health services, understanding available support, participating in local decision-making and maintaining positive health and wellbeing.
These challenges can be particularly significant for people experiencing deprivation, language barriers, social isolation, poor mental health, limited awareness of available services, and exposure to misinformation through social media and informal information networks.
Alongside supporting adults and older members of the community, Merseyside Polonia is committed to increasing engagement with younger Polish residents, helping them build stronger connections with local services, opportunities and community life.
The Community Champion programme, funded by Liverpool City Council and NHS partners, aims to improve health outcomes through trusted community engagement, health promotion, early intervention and partnership working. The programme focuses on improving vaccination uptake, mental health and wellbeing, cancer awareness and screening, and cardiovascular health.
Overview of the role
The Community Champion Officer will play a key role in improving health and wellbeing outcomes within Liverpool's Polish community. Working closely with the Community Champion Manager and partner organisations, the postholder will engage residents through community outreach, events, workshops, social media, one-to-one support and collaborative projects.
The role will have a particular focus on developing innovative and engaging approaches that help reach younger adults and underrepresented members of the community, ensuring that health information, support services and opportunities are accessible, culturally appropriate and relevant.
The postholder will act as a trusted link between communities and public services, gathering community insight, identifying barriers to accessing services, promoting preventative health initiatives and supporting individuals to access the help they need.
Main responsibilities
Community Engagement and Outreach
· Develop and deliver community engagement activities that improve health awareness and wellbeing within Polish community.
· Build positive relationships with community members, local groups, schools, colleges, universities, youth organisations and other stakeholders.
· Support the development of activities that appeal to younger adults and underrepresented groups within the community.
· Organise and co-deliver workshops, consultations, focus groups, awareness campaigns and community events.
· Encourage participation in community activities that reduce social isolation and promote wellbeing.
Health Promotion and Public Health Support
· Promote key public health priorities including vaccination uptake, mental health and wellbeing, cancer awareness and screening, and cardiovascular health.
· Deliver culturally appropriate health information through face-to-face engagement, digital platforms and community events.
· Undertake Happy Hearts checks and support referrals into appropriate health services following training.
· Support community members to understand and access local health and wellbeing services.
· Identify barriers to accessing healthcare and work with partners to develop solutions.
Community Insight and Evaluation
· Gather feedback, case studies and community insight to improve understanding of community needs and experiences.
· Conduct surveys, consultations and informal engagement activities.
· Monitor project outcomes and maintain accurate records of activities and participant engagement.
· Report emerging themes, concerns and opportunities identified through community engagement.
Communications and Digital Engagement
· Develop and maintain engaging content for social media, newsletters, websites and digital platforms in both Polish and English.
· Create accessible and culturally relevant communications materials.
· Support campaigns aimed at increasing awareness of local services and opportunities.
· Utilise digital engagement methods to reach younger audiences and encourage participation.
Partnership Working
· Represent Merseyside Polonia at meetings, forums, consultations and networking events.
· Work collaboratively with Liverpool City Council, NHS partners, Primary Care Networks, Healthwatch, Citizens Advice Liverpool, Liverpool School of Tropical Medicine and other stakeholders.
· Participate in Community Champion network meetings and relevant training opportunities.
· Support the development of relationships between public services and European communities.
Administration and Organisational Support
· Maintain accurate databases, monitoring systems and project records.
· Prepare meeting notes, reports and activity summaries.
Support the organisation and delivery of events and training sessions.
· Assist with office administration and operational requirements as necessary.
· Plan and manage workload effectively, working independently and as part of a team.
· Undertake evening and weekend work where required and agreed in advance.
· Undertake any other duties reasonably required by the Community Champion Manager or Director that are consistent with the responsibilities of the post.
This Job Description summarises the main responsibilities of the role and may be reviewed and amended in consultation with the postholder to reflect changing organisational and funding priorities.
Health and Safety
Employees are required to work with their employer to ensure a working environment which is safe and without risks to the health, safety and welfare of employees, and others who may be affected, in accordance with the Health and Safety at Work Act 1974, associated regulations and Merseyside Polonia Health and Safety Policy.
Disclosure & Barring Service
Appointment to this post is subject to the receipt of a satisfactory Enhanced Disclosure from the Disclosure & Barring Service.
PERSON SPECIFICATION
1. Experience (Paid or Voluntary)
Essential
· Experience of being involved in organising or supporting community events, activities or projects.
· Experience of engaging with community groups, volunteers or members of the public and young people in particular.
· Experience of using social media and digital platforms for communication and engagement.
· Experience of maintaining records, databases or monitoring information.
Desirable
· Experience of working with Polish, migrant or other underserved communities.
· Experience of delivering health, wellbeing, community development or outreach activities.
· Experience of engaging young people and young adults through community, cultural, educational or digital activities.
· Experience of creating digital content, including graphics, videos or social media campaigns.
2. Skills and Competencies
Essential
· Fluent in Polish and English.
· Excellent communication and interpersonal skills.
· Ability to build positive relationships with individuals, community groups and partner organisations.
· Good organisational skills and ability to manage a varied workload.
· Ability to work independently and as part of a team.
· Good IT skills, including Microsoft Office and social media platforms.
· Ability to engage people from diverse backgrounds and encourage participation.
· Commitment to equality, diversity, inclusion and confidentiality.
Desirable:
· Ability to create engaging content for social media and online platforms.
· Understanding of how digital platforms can be used to engage younger audiences.
3. Knowledge and Understanding
Essential
· Understanding of the barriers some migrant and minority communities face when accessing services and support.
Desirable
· Understanding of public health topics, including mental health and wellbeing, cancer screening, vaccinations and healthy lifestyles.
· Knowledge of local services and support available in Liverpool.
4. Personal Qualities
· Friendly, approachable and enthusiastic.
· Empathetic and respectful towards people from different backgrounds.
· Proactive, flexible and reliable.
· Passionate about supporting the wellbeing and inclusion of Polish and wider local communities.
GUIDANCE NOTES
Thank you for your interest in working for Merseyside Polonia.
The guidance notes will assist you in completing the application form and assist our recruiting team in selecting the most suitable candidates to be short-listed for the interview. It is therefore important when applying for a post with Merseyside Polonia that you complete all sections of the application form, making sure that the information is clear and accurate and attach your CV.
Data Protection Act 2018
Please note the information you provide will be used during the recruitment procedure in accordance with our obligations under the Data
Protection Act 2018. If you are the successful candidate, this form and the information collected through the recruitment campaign will be stored and used as part of your personnel record. Documents of unsuccessful candidates will be destroyed after the recruitment process is finalised.
Making your Application
The following advice is designed to assist you with your application and to explain the process that we will use to select the most suitable applicant for the post.
When we short-list and recruit, we use:
- The Job Description and Personal Specification
- The application form
- CV
The Job Description outline the main responsibilities of the job. The Person Specification outlines the kind of person we are looking for. It details the knowledge, experience and skills that an applicant needs to do the job. The Person Specification also details which criteria will be used to short-list for interview, which criteria will be explored at the interview.
- Essential Criteria are those that you must have to carry out the responsibilities for the job.
- Desirable criteria are those that are additional requirements, which we may use if we receive too many applications, which meet the essential criteria.
Application Form and CV
Please refer to the Job Description and Person Specification to ensure that you provide information showing how you meet the criteria listed, as we cannot assume anything about you. You need to tell us anything that is relevant to the job for which you are applying. The information contained in application form and CV is the information we will use when short-listing for interview.
You will need to consider your full current and previous employment (paid and unpaid) since leaving education as well as experience gained in the community, through volunteering and leisure activities.
Please complete each section in full and use a font no smaller than 12 points.
Please see the link below to submit your application by the end of Monday, 6th July 2026:
https://podio.com/webforms/26270434/1980977
You will receive information whether you are invited for the interview by Monday, 20th July 2026.
Successful candidate would be expected to start the role on Tuesday, 1st September 2026.
Job Type: Part-time
Pay: £13.75 per hour
Work Location: In person
