Helpdesk Work, Jobs in Liverpool (with Salaries)

IT Support Technician
MyCardium AI —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Microsoft Access
- Windows
- Computer networking
- Life insurance
Quick apply
3d
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Technical Coordinator
Compliance Chain —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Facilities Coordinator - 101 Old Hall Street, Liverpool, UK
CBRE —Liverpool
- Full-time
1st Line Technical Support
Community Integrated Care —Widnes
- £24,852 - £25,654 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
1d
Engineering Coordinator
Sodexo —Liverpool
- Up to £35,000 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
13d
Helpdesk Coordinator
United Infrastructure —Great Sankey
- Full-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply
Facilities and Maintenance Services Lead
Arcadis —Warrington
- Maintenance
- Microsoft Office
- School
Head of Service Delivery
Kudos Services —Warrington
- Up to £75,000 a year
- Full-time
- Business
- Employee assistance programme
- Life insurance
Quick apply

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IT Support Technician
MyCardium AI —Liverpool
The ideal candidate will be a strong problem solver with excellent communication skills, a passion for technology, and the ability to thrive in a fast-paced…
£28,000 - £30,000 a year
Quick apply
3d
IT Support Technician
Just Tech IT Ltd —Leigh
Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment. Full UK driving license preferred.
£27,000 - £31,000 a year
Quick apply

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IT Support Technician

MyCardium AI
Liverpool

Quick apply

Job details

Permanent | Full-time
£28,000 - £30,000 a year
3 days ago

Benefits

On-site gym
Life insurance

Qualifications

Jira
ITIL Certification
Microsoft Access
iOS
Windows
DHCP
Zendesk
IT support
Computer networking
DNS
Communication skills
Active Directory
CompTIA A+
VPN

Full job description

We’re looking for a proactive and solutions-focused IT Support Technician to join our growing team in Liverpool. This hands-on role will support the day-to-day running of our IT infrastructure, providing 1st and 2nd line support across hardware, software, Microsoft 365, and internal systems. The ideal candidate will be a strong problem solver with excellent communication skills, a passion for technology, and the ability to thrive in a fast-paced environment while delivering a high-quality support experience to colleagues and users alike.

Key Responsibilities:

Provision and manage user accounts (e.g. Microsoft 365 setup, permissions, access control)Build, configure, and deploy laptops and other end-user devices.

Provide 1st and 2nd line support for internal & external users.

Troubleshoot hardware, software, and network issues.

Support and maintain internal systems and business applications.

Manage onboarding and offboarding processes for employees.

Maintain IT documentation and support procedures.

Assist with software installations, updates, and patching.

Monitor and respond to support tickets within agreed SLAs.

Work closely with other teams to resolve technical issues efficiently.

Set up and manage mobile devices (iOS/Android) including MDM enrolment.

This role may include Adhoc out-of-hours support.

Required Skills & Experience:

Previous experience in an IT Support / Service Desk role.

Strong working knowledge of Microsoft 365 (user management, email, Teams, etc.)

Experience building and configuring laptops (Windows environment).

Good understanding of Active Directory / Entra IDFamiliarity with ticketing systems and support workflows.

Basic networking knowledge (DNS, DHCP, VPNs)Strong troubleshooting and problem-solving skills.

Familiarity with helpdesk/ITSM platforms (e.g. Freshdesk, Jira Service Management, Zendesk).

Desirable Skills:

Experience supporting cloud-based applications.

Exposure to security best practices and access controls.

Experience in a growing or fast-paced environment.

Any relevant certifications such as CompTIA A+, Microsoft 365 Fundamentals (MS-900), or ITIL Foundation.

Personal Attributes:

Naturally curious and enjoys solving problems.

Clear communicator (especially with non-technical users)Organised and able to manage multiple tasks.

Proactive and able to work independently.

Calm under pressure when things inevitably go sideways

Takes pride in delivering a high quality, efficient service to colleagues.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Life insurance
On-site gym

Work Location: In person

Quick apply

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helpdesk jobs in liverpool

IT Support Technician

IT Support Technician

Technical Coordinator

Facilities Coordinator - 101 Old Hall Street, Liverpool, UK

1st Line Technical Support

IT Field Support Engineer

Engineering Coordinator

Helpdesk Coordinator

Facilities and Maintenance Services Lead

Head of Service Delivery

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