Helpdesk Work, Jobs in Liverpool (with Salaries)

Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Student Services Helpdesk Assistant
University of Chester —Chester
- £25,249 - £25,804 a year
- Part-time
- CRM software
- Organisational skills
- Front desk
3d
Junior IT Service Desk Representative (Apprentice)
Primary Goal —Chester
- £23,000 - £25,000 a year
- Full-time
- Computer Science
- Data entry
- Communication skills
Quick apply
Student Services Adviser
University of Chester —Chester
- £26,093 - £28,031 a year
- Part-time
- CRM software
- Organisational skills
- Front desk
3d
Technical Administrator
Emcor —Deeside
- £29,000 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Helpdesk - Scheduler/ Administrator
ASH Integrated Services —Manchester
- £27,975.84 a year
- Full-time
- Microsoft Word
- Computer literacy
- Contracts
Quick apply
5d
FTC IT Technician
NRG Riverside —Wigan
- £33,475 a year
- Monday to Friday
- Databases
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
Senior Infrastructure Engineer
The Granite Group —Liverpool
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- SharePoint
- Flexible schedule
Quick apply
Technical Manager
ECG —Warrington
- Full-time
- Continuous improvement
- Team management

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Student Services Helpdesk Assistant
University of Chester —Chester
Respond to enquiries via phone, email, web form, and in person. You will be a welcoming first point of contact for students, staff and stakeholders contacting…
£25,249 - £25,804 a year
3d

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Help-Desk support analyst (1st line)

Roman Catholic Archdiocese of Liverpool
Liverpool

Quick apply

Job details

Full-time
£27,000 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Canteen
Discounted gym membership
Employee assistance programme
On-site parking

Qualifications

Technical troubleshooting
Ticket management
Computer hardware
Ticket management systems
Technical support incident logging
Organisational skills
IT incident logging
Communication skills
Time management
Help desk

Full job description

About the Role

An exciting opportunity is available for a Help-Desk support analyst within our IT Department, providing 1 line technical support to users across the archdiocese on hardware, software and network issues.

The successful candidate will be responsible for logging, tracking and updating support tickets using the service desk system. The ideal candidate will have experience working within a service desk, IT support or helpdesk environment.

To thrive in this role, you should be able to demonstrate the following:

Strong communication skills and be comfortable dealing with people at all levels
Strong organisational and time management skills
The ability to prioritise workloads and manage multiple tasks
Problem solving and diagnostic skills

Within this role you will be expected to

Be the first line of contact for users with IT problems
Deliver basic training to employees
Troubleshoot hardware, software and peripheral issues

Terms and Conditions

Salary £27,000 pa

Location Saint Margaret Clitherow Centre, Croxteth Drive, Liverpool, L17 1AA.

Working Hours Full time, Contracted 35 hours Monday to Friday.

Annual leave 38 days inclusive of two gifted days and eight bank/public holidays. 3 day closedown over Christmas period.

Pension Employees will be enrolled into the People’s Pension Scheme.

Other benefits There are a range of other benefits including a pension salary sacrifice scheme, subsidised Lifestyles gym membership, life assurance scheme, cycle to work scheme, enhanced parental leave pay and 24/7 Employee Assistance Programme.

How to Apply

Visit the careers page on our website http://www.liverpoolcatholic.org.uk/careers to apply online.

The closing date for applications is midnight on the 21 August 2026 - please see our careers page as above.

Pay: £27,000.00 per year

Benefits:

Canteen
Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk jobs in liverpool

Help-Desk support analyst (1st line)

Student Services Helpdesk Assistant

Junior IT Service Desk Representative (Apprentice)

Student Services Adviser

Technical Administrator

Helpdesk - Scheduler/ Administrator

FTC IT Technician

Senior Infrastructure Engineer

Technical Manager

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